2018 MERCEDES-BENZ C-CLASS SALOON Owners Manual

0007
Fold co ver1 up in the direction of the
ar row. 0007
Slide co ver2 of positive clamp 3onthe
jump-s tarting connection point in the direc‐
tion of the ar row. 0007
Connect positive clamp 3onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 3onyour ow nve hicle
fi rs t. 0007
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. 0007
Connect the negative pole of the donor bat‐
te ry and ear thpoint 4ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. 0007
During starting assi stance: start the
engine of your ow nve hicle. 0007
During thech arging process: start the
ch arging process. 0007
During starting assi stance: letthe engines
ru nfo r se veral minutes. 0007
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: 0007
First,re mo vethe jump lead/charging cable
from ear thpoint 4and negative pole of the
donor batter y,then from positive clamp 3
and positive pole of the donor batter y.Begin 438
Breakdown assis tance

each time with
the conta cts onyour own
ve hicle firs t. 0007
Afterre moving the jump lead/charging
cable, close co ver2 of positive clamp 3. 0007
Close co ver1.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery 0007
Obser vethe no tes on the12 V battery
(0013 page 434).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle requ ire‐
ments. The
vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr oved foryo ur vehicle byMercedes-Benz.
R Carryover de tachable parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Mercedes-Benz recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
000E NO
TEDama getotheve hicle due to tow‐
ing away incor rectly 0007
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 439

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound 0007
Obser vethe no tes on the permitted towing
me thods (0013 page 439). 0007
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position 005Cor005D. 440
Breakdown assis tance

0009
Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position 005C, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( 0013 page442). A towing vehicle with lift‐
ing equipment is requ ired forve hicle trans‐
por tation.
000E NO
TEDama gedue to to wing away at
ex cessively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. 0007
Atowing speed of 50 km/h must not
be exc eeded. 0007
Atowing dis tance of 50 km must not be
exc eeded. 000A
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. 0007
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. 0007
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (0013 page473). 0007
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition 005D. 0007
Fittheto wing eye (0013 page444). 0007
Fasten theto w bar.
000E NO
TEDama gedue toincor rect connec‐
tion 0007
Only connect theto w rope or tow bar to
th eto wing eyes. 0007
Deactivate the automatic locking mechanism
(0013 page81). 0007
Do not activate the HOLD function. 0007
Deactivate tow- aw ay protection
(0013 page 99). 0007
Deactivate Active Brake Assi st
( 0013 page214). 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. 0007
Vehicles with manual transmission: shift
to neutral 005C. 0007
Release the electric parking brake. Breakdown assis
tance 441

0007
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel lock may engage. 000A
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. 0007
Use a tow bar. 0007
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. 000E
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. 0007
Pull away slowly and smoo thly. Loading the
vehicle for transport 0007
Obser vethe no tes on towing away
( 0013 page440). 0007
Connect theto w bar totheto wing eye in
order toload theve hicle.
0009 You can also attach theto w bar tothe trailer
hitch. 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C.
0009 Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position 005Dintheeve nt of dama getothe
electrical sy stem. Toshift to005C , pr ovide the on-board electrical sy
stem with po wer
( 0013 page 437). 0007
Vehicles with manual transmission: shift
to neutral. 0007
Load theve hicle onto the transpor ter. 0007
Vehicles with automatic transmission:
shift the automatic transmission toposition
005D. 0007
Vehicles with manual transmission:
engage firs t or reve rsege ar. 0007
Use the electric parking brake tosecure the
ve hicle against rolling away. 0007
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) 000A
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. 442
Breakdown assis tance

As a
result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. 0007
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting 000E
NO
TEDama getotheve hicle from secur‐
ing it incor rectly 0007
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. 0007
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. 0007
Secure theve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission 0007
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
000E NO
TEDama getothe driv etra in due to
incor rect positioning 0007
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location The
towing eye1 is located in thestow age
space under the boot floor. Breakdown assis
tance 443

Installing
theto wing eye 0007
Press the mark on co ver1 inwa rds and
re mo ve. 0007
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer
hitch.
0009 Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
000E NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. 0007
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
000E NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. 0007
Vehicles with automatic transmission
must not be tow- star ted. 0007
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission 0007
Obser vethe no tes on towing away
( 0013 page440). 0007
If necessa ry, allow the engine and exhaust
sy stem tocool down. 0007
Switch the ignition on. 0007
Enga gesecond gear. 0007
Release the electric parking brake. 0007
Tow- start theve hicle while the clutch pedal
is fully depressed. 0007
Slowly release the clutch pedal. 0007
Immediately shift toneutral if the engine
st arts. 0007
Pull over and stop theve hicle, paying atten‐
tion toroad and traf fic conditions. 0007
Remo vetheto w bar. 444
Breakdown assis tance

0007
Remo vetheto wing eye. 0007
Have theve hicle checked at a qualified spe‐
cialist workshop. Electrical fuses
Note
s on electrical fuses 000A
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. 0007
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. 000E
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. 0007
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and fuse rating. The fuse ratings and fu rther
information tobe obser ved are lis ted in the fuse
assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e boot (0013 page447).
000E NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. 0007
When the fuse box is open, make sure
th at no moisture can enter the fuse
box. 0007
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away
R All electrical consumers are switched off
R The ignition is switched off
The electrical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (0013 page446)
R Fuse box on the driver's side of the cockpit
(0013 page447)
R Fuse box in the front passenger foot we ll
(0013 page447)
R Fuse box in the boot on theright-hand side
of theve hicle when vie wed in the direction of
tra vel (0013 page447) Breakd
own assi stance 445