2018 MERCEDES-BENZ C-CLASS SALOON Owners Manual

000A
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you en gage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. 0007
Ifyo u en gage the transmission position
005B or005E always depress the brake
pedal firm lyand do not accelerate at
th e same time. Use
the DIRECT SELECT le verto shift the trans‐
mission position. The cur rent transmission posi‐
tion is displ ayed in the multifunction displa y. 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position En
gaging reve rsege ar R 0007
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
The transmission position displ aysho ws005E
in the multifunction displa y.
Engaging neut ral N 0007
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
The transmission position displ aysho ws005C
in the multifunction displa y.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral 005C
005C eve n if
th e ignition is switched off: 0007
start theve hicle. 0007
depress the brake pedal and engage neutral
005C. 0007
release the brake pedal. 0007
switch off the ignition. 18 2
Driving and pa rking

0009
Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the automatic transmission
re mains in neutral 005C.
Engaging park position P 0007
Obser vethe no tes on parking theve hicle
(0013 page192). 0007
Dep ress the brake pedal until theve hicle is
st ationar y. 0007
When theve hicle is stationar y,press button
005D.
Pa rk position is only engaged when the trans‐
mission position display 005Dis shown in the
multifunction displa y.If no transmission posi‐
tion display 005Dappears, secure theve hicle
to preve nt it from rolling away.
Pa rk position 005Dis engaged automatically if one
of thefo llowing conditions is me t:
R you swit choff the ignition when theve hicle
is stationary and the transmission is in posi‐
tion 005Bor005E.
R you open the driver's door when theve hicle
is stationary or when driving at a very low speed and
the transmission is in position 005B
or 005E.
0009 Tomanoeuvre with an open driver's door,
open the driver's door while stationary and
engage transmission position 005Bor005E
again.
Engaging drive position D 0007
Depress the brake pedal and push the
DIRECT SELECT le ver down past thefirst
point of resis tance.
The transmission position displ aysho ws005B
in the multifunction displa y.
When the automatic transmission is in transmis‐
sion position 005B, it shiftsthege ars automati‐
call y.This depends on thefo llowing factors:
R the selected drive prog ram
R the position of the accelera tor pedal
R the driving speed Manual
gearshifting 000A
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. 0007
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. When
the automatic transmission is shif tedto
position 005B,you can manually shift it with the Driving and pa
rking 18 3

st
eering wheel gearshift paddle. If permit ted, the
automatic transmission shifts tothe next gear
up or down depending on thesteering wheel
ge arshift paddle being pulled.
Yo u ha vetwo options tomanually shift the auto‐
matic transmission:
R temp orary setting
R permanent setting
The gears shift automatically when manual gear‐
shifting is deactivated.
Te mp orary setting: 0007
Toactivate: pullsteering wheel gearshift
paddle 1or2.
Manual gearshifting is activated for a short
time. The cur rent gear is displa yed in the
multifunction displa y.
0009 How long the manual gearshifting stay s acti‐
va ted is dependant on the driving style. 0007
Toshift up: pullsteering wheel gearshift
paddle 2. 0007
Toshift down: pullsteering wheel gearshift
paddle 1. 0007
Todeactivate: pullsteering wheel gearshift
paddle 2and hold it in place.
The transmission position 005Bappears in the
multifunction displa y.
Pe rm anent setting: 0007
Change todrive prog ram
= (0013 page178). 0007
Select drive program Manual
(0013 page179).
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
Mercedes-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. Gearshift
recommendation Mercedes
-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
The gearshift recommendation assists you in
adopting an economical driving style. 0007
Ifge arshift recommendation message 1is
shown on the multifunction displa y,shift to
th ere commended gear. Using kickd
own Mercedes-AMG
vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 0007
Maximum acceleration: depress the accel‐
erator pedal be yond the pressure point.
The automatic transmission shifts up tothe next
ge ar when the maximum engine speed is
re ached toprotect the engine from overrev ving. 184
Driving and pa rking

Glide mode function
Plug-in
hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
Mercedes-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Wi th an anticipatory driving style, Glide mode
helps youto reduce fuel consum ption.
Glide mode is characterised bythefo llowing:
R the combustion engine is disconnected from
th e driv etra in and the engine continues to
ru n in neutral.
R the transmission position 005Bis displa yed in
green in the multifunction displa y.
R vehicles with a 48 V on-board electrical
sy stem (EQ Boost technology): the com‐ bustion engine is switched off depending on
th
e driving situation. All of theve hicle func‐
tions remain active.
Glide mode is activated if thefo llowing condi‐
tions are me t:
R drive prog ram ; is selected.
R the speed is within a suitable range.
R thero ad's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
R there is no trailer coupled tothe trailer hitch,
and no bicycle rack fitted.
R you are no lon ger depressing the accelera tor
or brake pedal.
0009 Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive in the
drive prog ram =. Glide mode is deactivated again if one of
the
conditions is no longer met.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R incline
R downhill gradient
R temp erature
R height
R speed
R operating status of the engine
R traffic situation
0009 Glide mode can be ended bypressing the
ri ght-hand steering wheel gearshift paddle
(0013 page183). Driving and parking
18 5

Problems with
the transmission Problem
Possible causes/consequences and 0050
0050Solutions
The transmission has a faulty gear
shift. The transmission is losing oil. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode.
It is only possible toshift toone gear and reve rsege ar. 0007
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. 0007
Switch the transmission toposition 005D. 0007
Switch off the engine. 0007
Wait at least ten seconds be fore re starting the engine. 0007
shift the transmission toposition 005Bor005E.
If 005B is selected, the transmission only shifts toone gear; if 005Eis selec ted, the transmission shifts to
re ve rsege ar. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toget her with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle whene
ver a driven wheel spins due toinsuf fi‐
cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take account of
road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. 18 6
Driving and pa rking

0009
In wintry road conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle 000A
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. 0007
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. 0007
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. 000A
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. 0007
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. 0007
Do not inhale fuel vapour. 0007
Keep children away from fuel. 0007
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: 0007
Immediately rinse fuel off your skin with
soap and water. 0007
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. 0007
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. 0007
Change immediately out of clo thing that
has come into con tact wi thfuel. 000A
WARNING Risk offire or explosion from
elect rostatic charge
Electros tatic charge can crea tespar ksand
th ereby ignite fuel vapours. 0007
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body.
This dischar ges any electros tatic charge
th at may ha vebuilt up. 0007
Do not get into theve hicle again during
th ere fuelling process.
Otherwise, electros tatic charge could
build up again. 000A
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. 0007
Neverre fuel using petrol. 0007
Never mix petrol with diesel fuel. Driving and parking
187

000E
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. 0007
Only refuel using unleaded, sulphu r-free
fuel that con form sto European EN 228,
or an equi valent specification. 0007
The RONrequ irement is located in the
fuel filler flap.
Fu el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel using any of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E30, E85, E100 R
petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives con taining me tal
If yo u acciden tally refuel with the wrong fuel: 0007
Do not switch the ignition on. 0007
Consult a qualified specialist workshop. 000E
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. 0007
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. 0007
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil
R paraf fin or kerosene
If yo u accidentally refuel with the wrong fuel: 0007
Do not switch the ignition on. 0007
Consult a qualified specialist workshop. 000E
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise
fuel can enter the engine. 18 8
Driving and pa rking

Even small amounts of
the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. 0007
Consult a qualified specialist workshop. 0007
Have the fuel tank and fuel lines
drained compl etely. 000E
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. 0007
Consult a qualified specialist workshop. 0007
Have the fuel tank and fuel lines
drained compl etely. 000E
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle. 0007
Only fill th e fuel tank until the pump
nozzle switches off. Re
quirements:
R The vehicle is unloc ked.
0009 Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(0013 page475).
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs. 1
Fuelfiller flap
2 Brac ketfo rth e fuel filler cap
3 Tyre pressure table
4 QR code forre scue card
5 Fuel type 0007
Press fuel filler flap 1. 0007
Turn the fuel filler cap anti-clockwise and
re mo veit. Driving and parking
18 9