2018 LINCOLN MKZ HYBRID service

SiriusXM satellite radio is asubscription-based satellite radio service thatbroadcasts a variety of music, sports, news,weather, traffic and entertainmentprogramming. Your factory-installed SiriusXMsatellite radio system includes hardware anda limited subscription term that begins onthe date of sale or lease of your vehicle. Seean authorized dealer for availability.
For more information on extendedsubscription terms (a service fee is required),the online media player and a list of SiriusXMsatellite radio channels, and other features,please visit www.siriusxm.com in the UnitedStates, www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. Ford Motor Company shall not beresponsible for any such programmingchanges.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers of a station.Direct TuneOnce you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current station continues to play.Cancel
You can press the backspace button to delete the previous number.
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SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keepluggage and other materials as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense treefoliage and thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake aweaker one and the audio system may mute.Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute.Satellite radio signal interference
Troubleshooting tips
ActionCauseMessage
No action required. This message should disap-pear shortly.Radio requires more than two seconds to produceaudio for the selected channel.Acquiring Signal
If this message does not clear shortly, or with anignition key cycle, your receiver may have a fault.See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.The channel is no longer available.Invalid Channel
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Troubleshooting tips
ActionCauseMessage
Contact SiriusXM at 1-888-539-7474 to subscribeto the channel, or tune to another channel.Your subscription does not include this channel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satellite orSiriusXM tower to your vehicle antenna.Satellite acquiring signal…
No action required. The process may take up tothree minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call 1-888-539-7474
Use the channel guide to turn off the Lock or Skipfunction on that station.All the channels in the selected category are eitherskipped or locked.None found. Check channel guide.
No action required.SiriusXM has updated the channels available foryour vehicle.SIRIUS Subscription updated
HD Radio™ Information (If Available)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 448).
Note:HD Radio broadcasts are not availablein all markets.
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In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening to astation broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-caster.Echo, stutter, skip or repeat in audio.Increase or decrease in audiovolume.
No action required. The reception issue may clearup as you continue to drive.The radio is shifting between analog and digitalaudio.Sound fading or blending in and out.
No action required. This is normal behavior. Waituntil the audio is available.The digital multicast is not available until the HDRadio broadcast is decoded. Once decoded, theaudio is available.
There is an audio mute delay whenselecting HD2 or HD3, multicastpreset or Direct Tune.
No action required. The station is not available inyour current location.The previously stored multicast preset or directtune is not available in your current reception area.Cannot access HD2 or HD3 multicastchannel when recalling a preset orfrom a direct tune.
Fill out the station issue form.1Data service issue by the radio broadcaster.Text information does not matchcurrently playing audio.
Fill out the station issue form. 1Data service issue by the radio broadcaster.There is no text information shownfor currently selected frequency.
1 You can find the form here:
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Action and DescriptionMenu ItemItem
You can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabetical order.ContactsB
Selecting this button allows you to choose aspecific letter to view.A-Z Jump
Displays the name of your phone and takes you to the phone settings options.Phone SettingsCFrom this menu, you can pair subsequent devices, set ring tones and alerts. See Settings (page 448).
Displays all recent text messages.Text MessagesD
Use this keypad to dial in a phone number.Phone KeypadEUse the backspace button to delete numbers.
Press this button to begin a call.Call
Touch this button to send all calls directly to your voicemail. New text message notifications are notdisplayed on the screen and all ringtones and alerts are set to silent.Do Not DisturbF
Users with phones having voice services maysee a button to access the feature. Forexample, iPhone users see a Siri button. Apress and hold of the voice button on thesteering wheel also accesses this feature.
Note:Certain features are speed-dependentand not available when your vehicle ismoving.
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cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants, hotelsand attractions.
When you have selected a point of interest,the location and information appear, such asaddress, phone number and a star rating.
Press More Information to see a photo, areview, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, average cost,review, handicap access, hours of operation,and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24 hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour of operationand admission price.
SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activate andsubscribe to receive SiriusXM Traffic andTravel Link information. It helps you locatethe best gas prices, find movie listings, getcurrent traffic alerts, view the weather map,get accurate ski conditions and see currentsports scores. See Apps (page 444).
The system calculates a reasonable efficientroute based on available speed limits, traffic,and road conditions. You may know a localshort cut that is more efficient at a given timethan the route provided by SYNC 3, but youshould expect a slight difference in minutesor miles with the SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are availablefor purchase through your dealership, bycalling 1-866-462-8837 in the United Statesand Canada or 01-800-557-5539 in Mexico.You can also visit:
Website
www.navigation.com/sync
You need to specify the make and model ofyour vehicle to determine if there is anupdate available.
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Privacy Notice for GPS Mapping withMyLincoln Mobile
MyLincoln Mobile allows for GPS mappingwhen a vehicle is registered to a MyLincolnMobile account. To remove the vehicle fromthe account, thereby removing GPS mappingability, a Master Reset can be performed inthe vehicle. See Settings (page 448).
Before transferring ownership of a vehicle,owners may choose to execute a MasterReset or Factory Reset (completed via theMyLincoln Mobile website). Either methodremoves the vehicle from all MyLincolnMobile accounts.
It is recommended that new owners conducta Master Reset upon taking possession ofthe vehicle to remove it from any existingMyLincoln Mobile accounts. The new ownercan activate a MyLincoln Mobile account bycompleting registration process on thewebsite.
Website
owner.lincoln.comwww.syncmyride.ca
Website
www.syncmaroute.ca
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3 AppLinkenabled smartphone apps. Once an app isrunning through AppLink, you can controlmain features of the app through voicecommands and steering wheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded. Someapps will work automatically with no setup.Other apps will want you to configure yourpersonal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Ford is notresponsible for your app or its use of data.
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Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
Action and Descrip-tionMenu Item
SYNC 3 will searchand connect tocompatible app(s)running on yourmobile device.
Connect MobileApps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3requires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
The connected device sends data to Ford inthe United States. The information isencrypted and includes your VIN, SYNC 3module number, odometer, usage statisticsand debugging information. We retain thisdata for only as long as necessary to providethis service, troubleshoot, and improveproducts and services and to offer youproducts and services that may interest youwhere allowed by law.
Note:You must enable mobile apps for eachconnected device the first time you select amobile app using the system.
Note:Ford reserves the right to limitfunctionality or deactivate mobile apps atany time.
Note:Standard data rates apply. Ford is notresponsible for any additional charges youmay receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
You can enable and disable apps throughsettings. See Settings (page 448).
App Permissions
The system organizes the app permissionsinto groups. You can grant these grouppermissions individually. You can change apermission group status any time when notdriving, by using the settings menu. While inthe settings menu, you can also see the dataincluded in each group.
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