Page 399 of 572

Navigation Voice Commands (If Equipped)
Setting a Destination
You can use any of the following commands
to set a destination or find a point of interest.___ is a dynamic listing, meaning that fornavigation voice commands it can be a POIcategory or a major brand name, wheremajor brand name is a chain with more than20 locations
You can find an address, a point of interest (POI), or search for points of interest by category:
DescriptionVoice command
Allows you to enter the address search functionality. You can also search for an address in a specificstate or province.Find an Address
State the name of the POI category or major brand name you would like to search for such as "Findrestaurants".Find a ___
Allows you to enter the POI search functionality.Find POI
Allows you to enter the intersection search functionality.Find Intersection
State the name of a POI category or major brand name you would like to search for.Destination Nearest ___
Allows you to see a list of your previous destinations.Destination Previous Destination
Allows you to see a list of your favorite destinations.Favorite Destinations
Allows you to route to your home address.Destination Home
Allows you to route to your work address.Destination My Work
396
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 429 of 572

Note:You may need to slide your Settingsscreen to the left to select Apple CarPlayPreferences or Android Auto Preferences.
To return to SYNC 3, select the speedometericon in the Android Auto menu bar at thebottom of the touchscreen, and then touchthe option to return to SYNC.
Note:Contact Google for Android Autosupport.
NAVIGATION
Your navigation system is comprised of twomain features, destination mode and mapmode.
Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2D citymaps show detailed outlines of buildings,visible land use, landscape features, anddetailed railroad infrastructure for the mostessential cities around the globe.
3D landmarks appear as clear, visible objectsthat are typically recognizable and have acertain tourism value.
3D city models are complete 3D models ofentire city areas including navigable roads,parks, rivers and rendered buildings. 3Dlandmarks and city models appear in 3D mapmode only. Coverage of these varies andimproves with updated map releases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to see afarther away view of the map.
You can adjust the view in preset increments.You can also pinch to zoom in or out of themap.
The information bar tells you the names ofstreets, cities or landmarks as you hover overthem with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon on theright hand side of the screen. You canchoose from the following options:
Heading up (2D map) This alwaysshows the direction of forwardtravel to be upward on the screen.This view is available for mapscales up to 3 mi (5 km).
North up (2D map) always showsthe northern direction to beupward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, and then draggingyour finger along the shaded bar with arrowsat the bottom of the map.
Re-center the map by pressing thisicon whenever you scroll the mapaway from your vehicle’s currentlocation.
426
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751
Page 430 of 572

Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI) groupingicon: You can choose up to threePOI icons to display on the map. Ifthe chosen POIs are located closetogether or are at the same location a box isused to display a single category icon
instead of repeating the same icon, in orderto reduce clutter. When you select the boxon the map, a pop-up appears indicating howmany POIs are in this location. Select the popup to see a list of the available POIs. You canscroll through and select POIs from this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), traffic flowwill be indicated on the map by green (clear),yellow (slowing), and red (stopped) roadhighlights. Traffic flow is indicated where theinformation is available and varies across theUS.
You can choose to display traffic icons onthe map representing twelve different typesof incidents. See Settings (page 448).
You can set a destination by hovering abovea location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
427
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3E251780 E251779 E207754
Page 432 of 572

DescriptionMenu Item
This is in a decimal degrees format, one to six decimal places are accepted.
You are given autocomplete options below the address bar to select as you type.If you do not give an exact destination, a menu displays with your possible selections.
Collections of your last 40 navigation destinations display here.Previous DestinationsYou can select any option from the list to select it as your destination.
Select this option to remove all previous destinations.Delete All
Select to navigate to your set Home destination.HomeThe time it takes to travel from your current location to Home displays.To set your Home, press:
A prompt appears asking if you would like to create a favorite for home. Select:Home
Enter a location into the search bar and press:Yes
Save
Select to navigate to your set Work destination.WorkThe time it takes to travel from your current location to Work displays.To set your Work:
A prompt appears asking if you would like to create a favorite for work. Select:Work
Enter a location into the search bar and press:Yes
Save
429
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 434 of 572
DescriptionMenu Item
Along Route
Near Destination
In a City
Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your route from three different options.Start
Uses the fastest moving roads possible.Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation. The system asks for confirmation thenreturns you to the map mode screen.Cancel
431
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 435 of 572

Once you have chosen you destination, press:
Action and DescriptionMenu Item
The system uses a variety of screens and prompts to guide you to your destination.StartDuring Route guidance, you can press the maneuver arrow icon on the map if you want the system to repeatroute guidance instructions. When the system repeats the last guidance instruction, it updates the distance tothe next guidance instruction, since it detects that the vehicle is moving.The navigation map shows your estimated time of arrival, remaining travel time and the distance to yourdestination.SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have tocancel a route manually.
Navigation Menu
In map mode and during active navigationyou can access the navigation menu.
During active navigation, touch the bottomof the screen to view the menu and otherbuttons.
To access the Navigation menu, press:
Button
Menu
You can then select:
A full screen map displays during navigation.Full MapScreen View
432
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 436 of 572

Button
Highway exit information displays on the right hand side of the screen during navigation.Highway Exit InfoPoints of interest icons display for restaurants, hotels, fuel stations and ATMs when theyare present at the exit. You can select the POI icons to receive a listing of specific locations.You can select the POI location as a waypoint or destination if desired.
Only available during an active route. Displays all of the turns on the current route.Turn ListYou can choose to avoid any road on the turn list by selecting the road from the list. Ascreen then appears and you can press:
Avoid
The system calculates a new route and displays a new turn list.
You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requiresan active subscription to SiriusXM Traffic and Travel Link.Traffic List
When a route is not active, a list of nearby traffic incidents displays (if any are present).When a route is active, you can choose to display a list of traffic nearby or on the route.
Press this button to adjust your preferences. See Settings (page 448).Navigation Settings
Provides your current location city and the nearest road.Where Am I?
The following are only available on the menu during an active navigation route:
The system asks for confirmation and then returns you to the map mode screen.Cancel Route
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
433
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3
Page 437 of 572
Button
Only available if you have an active waypoint on your route. See Waypoints later in this section for informationon how to set waypoints.Edit Waypoints
Use this button to re-order or remove your waypoints.
Optimize OrderYou can also havethe system set theorder for you bypressing:
GoTo return to yourroute press:
Waypoints
You can add a waypoint to a navigation routeas a destination along your route.
To add a waypoint:
1.Select the search icon (magnifying glass)while on an active route. This brings upthe destination menu.
2. Set your destination using any of thegiven methods. Once the destination hasbeen selected, the screen allows you toset the destination as a waypoint byselecting:
434
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
SYNC™ 3