You must have two previously programmedintelligent access keys inside your vehicleand the new unprogrammed intelligentaccess keys readily accessible. See anauthorized dealer to have the spare keyprogrammed if two previously programmedkeys are not available.
Make sure that your vehicle is off beforebeginning this procedure. Make sure thatyou close all the doors before beginning andthat they remain closed throughout theprocedure. Perform all steps within 30seconds of starting the sequence. Stop andwait for at least one minute before startingagain if you perform any steps out ofsequence.
Read and understand the entire procedurebefore you begin.
1.Remove the rubber covering (A) from thecupholder. With the buttons facingupwards and the unlock button facingthe front of the vehicle, place the firstintelligent access in the backup slot (B).
2. Press the push button ignition switch.
3. Wait five seconds and then press thepush button ignition switch again.
4. Remove the intelligent access key.
5. Within 10 seconds, place a secondprogrammed intelligent access key in thebackup slot. Press the push buttonignition switch.
6. Wait five seconds and then press thepush button ignition switch again.
7. Remove the intelligent access key.
8. Place the unprogrammed intelligentaccess key in the backup slot and pressthe push button ignition switch.
Programming is now complete. Verify theremote control functions operate and yourvehicle starts with the new intelligent accesskey.
If programming was not successful, wait 10seconds and repeat Steps 1 through 7. If youare still unsuccessful, take your vehicle toyour authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorizedentry to your vehicle. It will be triggered ifany door, the luggage compartment or thehood is opened without using the key,remote control or keyless entry keypad.
The direction indicators will flash and thehorn will sound if unauthorized entry isattempted while the alarm is armed.
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SecurityE155835
Take all remote controls to an authorizeddealer if there is any potential alarm problemwith your vehicle.
Arming the Alarm
The alarm is ready to arm when there is nota key in your vehicle. Electronically lock yourvehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the followingactions:
•Unlock the doors or luggagecompartment with the remote control orkeyless entry keypad.
•Switch your vehicle on or start yourvehicle.
•Use a key in the driver door to unlockyour vehicle, then switch your vehicle onwithin 12 seconds.
Note:Pressing the panic button on theremote control will stop the horn and signalindicators, but will not disarm the system.
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Security
Stability Control
Flashes when the system is active.If it stays lit or does not light whenyou switch on the ignition, thisindicates a malfunction. During a malfunctionthe system will switch off. Have an authorizeddealer check the system immediately. SeeUsing Stability Control (page 208).
Stability Control Off
It illuminates when you switch thesystem off.
Stop Safely
Lights if your vehicle has anelectrical component fault or failurethat will cause your vehicle toshutdown or enter into a limited operatingmode. You may also see a message.
Trunk Ajar
Lights when the ignition is on andthe trunk is not completely closed.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door andyou have left the key in the ignition.
Keyless Warning Alert (If Equipped)
Sounds the horn twice when you exit yourvehicle with the intelligent access key, afterthe last door is closed and your keylessvehicle is in RUN, indicating your vehicle isstill on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
Parking Brake On Warning Chime
Sounds when you have left the parking brakeon and drive your vehicle. If the warningchime remains on after you have releasedthe parking brake, have the system checkedby an authorized dealer immediately.
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Instrument ClusterE138639 E130458 E144693 E159323
ActionMessage
Displays when the door switches have been disabled.Switches Inhibited Security Mode
Displays when there is a system malfunction with the child locks. Contact your authorized dealeras soon as possible.Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page74).Factory Keypad Code {X X X X X}
Driver Alert
ActionMessage
Stop and rest as soon as it is safe to do so.Driver Alert Warning Rest Now
Take a rest soon.Driver Alert Warning Rest Suggested
Fuel
ActionMessage
Displayed as an early reminder of a low fuel condition.Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.Check Fuel Fill Inlet
Wait for up to 15 seconds while the fuel system depressurizes.Fuel Door Opening
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Information Displays
GENERAL INFORMATION
WARNINGS
Extended idling at high engine speedscan produce very high temperaturesin the engine and exhaust system, creatingthe risk of fire or other damage.
Do not park, idle or drive your vehicleon dry grass or other dry ground cover.The emission system heats up the enginecompartment and exhaust system, creatingthe risk of fire.
Do not start the vehicle in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
If you smell exhaust fumes inside yourvehicle, have your vehicle checked byan authorized dealer immediately. Do notdrive your vehicle if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
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Starting and Stopping the EngineE164319
The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A GASOLINE ENGINE
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 173).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
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Starting and Stopping the Engine
Note:When the fuel level is less thanone-quarter full, refueling your vehicle willend fuel freshness mode.
Note:We recommend you use a fuelstabilizer if you use less than a full tank offuel during an 18-month period.
FUEL FILLER FUNNEL LOCATION
The fuel filler funnel is under the luggagecompartment floor covering.
RUNNING OUT OF FUEL
Avoid running out of fuel because thissituation may have an adverse effect onvehicle components.
If you have run out of fuel:
•To start the vehicle with a keylessignition, just start the engine. Crank timewill be longer than usual.
•Normally, adding 1 gal (3.8 L) of fuel isenough to restart the vehicle. If thevehicle is out of fuel and on a steepgrade, more than 1 gal (3.8 L) may berequired.
•The service engine soon indicator maycome on.
Refilling With a Portable Fuel Container
WARNINGS
Flow of fuel through a fuel pump nozzlecan produce static electricity. This cancause a fire if you are filling an ungroundedfuel container.
Do not insert the nozzle of a fuelcontainer or an aftermarket funnel intothe fuel filler neck. This may damage the fuelsystem filler neck or its seal and cause fuelto run onto the ground.
WARNINGS
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuel systemand its seal and cause injury to you or others.
Note:Do not use aftermarket funnels; theywill not work with the capless fuel systemand can damage it. The included speciallydesigned funnel works safely with yourvehicle.
When filling the vehicle’s fuel tank from aportable fuel container, use the funnelincluded with the vehicle.
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Fuel and RefuelingE163066
TOWING A TRAILER
WARNING
Never tow a trailer with an MKZHybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 194).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 143).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Neutral Towfeature, or with all four wheels off the groundusing a vehicle transport trailer. If you areusing a vehicle transport trailer, follow theinstruction specified by the equipmentprovider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Neutral Tow modeby doing the following:
•Put the ignition in accessory mode(ignition on, engine off ). See KeylessStarting (page 168).
•Select the neutral tow option in theinformation display.
•When prompted by the informationdisplay, press the brake pedal andselect Neutral on the transmission.Make sure the parking brake is off. Ifdone successfully, a confirmationmessage appears in the display.
•Shut the ignition off. See KeylessStarting (page 168). If the process iscompleted successfully, the N on thetransmission slowly blinks and aconfirmation message appears in thedisplay.
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Towing