Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Introduction E71340 E71880 E231160 E67017
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 372).
11
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Introduction
Left Information Display.A
Speedometer.B
Right Information Display.C
Left Information Display
Odometer
Located in the bottom of the display. Itregisters the accumulated distance yourvehicle has traveled.
Battery Gauge:
An optional small battery gauge is providedfor Hybrid vehicles. This can be enabled inthe Settings menu under Battery Display.See General Information (page 112). The filllevel, or State of Charge, indicates theamount of energy stored in the high voltagebattery as a percent of total energy capacity.The level increases or decreases as thebattery charges and discharges duringnormal operation.
Regen Display
A circular arrow symbol displays whenenergy is being recaptured through theregenerative braking system. Regen Displaycan be disabled in the Settings menu. SeeGeneral Information (page 112).
Fuel Gauge
Note:The fuel gauge may vary slightly whenyour vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel is leftin the fuel tank. The arrow adjacent to thefuel pump symbol indicates on which side ofyour vehicle the fuel filler door is located.
The needle should move toward F when yourefuel your vehicle. If the needle points to Eafter adding fuel, this indicates your vehicleneeds service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needle toreach full after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into the tankis a little less or more than the gaugeindicated. This is normal and dependsupon the slope of pavement at the gasstation.
•If the gas station nozzle shuts off beforethe tank is full, try a different gas pumpnozzle.
•There is a small reserve left in the tankwhen the fuel gauge reaches empty.
105
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Instrument Cluster
Your vehicle is designed to operate onregular unleaded gasoline with a minimumpump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in highaltitude areas, offer fuels posted as regularunleaded gasoline with an octane ratingbelow 87. We do not recommend these fuels.
For best overall vehicle and engineperformance, premium fuel with an octanerating of 91 or higher is recommended. Theperformance gained by using premium fuelis most noticeable in hot weather.
Do not use any fuel other than thoserecommended because they could lead toengine damage that will not be covered bythe vehicle Warranty.
Note:Use of any fuel other than thoserecommended can impair the emissioncontrol system and cause a loss of vehicleperformance.
Do not use:
•Diesel fuel.
•Fuels containing kerosene or paraffin.
•Fuel containing more than 15% ethanolor E85 fuel.
•Fuels containing methanol.
•Fuels containing metallic-based additives,including manganese-based compounds.
•Fuels containing the octane boosteradditive, methylcyclopentadienylmanganese tricarbonyl (MMT).
•Leaded fuel (using leaded fuel isprohibited by law).
The use of fuels with metallic compoundssuch as methylcyclopentadienyl manganesetricarbonyl (commonly known as MMT), whichis a manganese-based fuel additive, willimpair engine performance and affect theemission control system.
Do not be concerned if the enginesometimes knocks lightly. However, if theengine knocks heavily while using fuel withthe recommended octane rating, contact anauthorized dealer to prevent any enginedamage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functionaland the fuel fresh.
If you mainly use your vehicle in electricpower mode without refueling, the gasolinein the fuel tank may become stale due toaging. Stale gasoline can damage theengine and fuel system.
Your vehicle automatically switches to fuelfreshness mode if you do not refuel yourvehicle with fresh fuel within an 18-monthperiod. Fuel freshness mode protects yourvehicle from potential engine and fuel systemdamage caused by using stale fuel.
Note:If you do not add new fuel during an18-month period, fuel freshness mode willuse fuel until approximately 1.2 gal (4.5 L) offuel remains in the fuel tank.
During fuel freshness mode:
•The information display will indicate fuelfreshness mode is active.
•The vehicle will only run in hybrid mode.EV Now mode will not be available.
•Most of the plug-in power will be storeduntil fuel freshness mode is completed.
Note:EV Now mode resumes when less than1.2 gal (4.5 L) of fuel remains in the fuel tank.
180
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Fuel and Refueling
Note:When the fuel level is less thanone-quarter full, refueling your vehicle willend fuel freshness mode.
Note:We recommend you use a fuelstabilizer if you use less than a full tank offuel during an 18-month period.
FUEL FILLER FUNNEL LOCATION
The fuel filler funnel is under the luggagecompartment floor covering.
RUNNING OUT OF FUEL
Avoid running out of fuel because thissituation may have an adverse effect onvehicle components.
If you have run out of fuel:
•To start the vehicle with a keylessignition, just start the engine. Crank timewill be longer than usual.
•Normally, adding 1 gal (3.8 L) of fuel isenough to restart the vehicle. If thevehicle is out of fuel and on a steepgrade, more than 1 gal (3.8 L) may berequired.
•The service engine soon indicator maycome on.
Refilling With a Portable Fuel Container
WARNINGS
Flow of fuel through a fuel pump nozzlecan produce static electricity. This cancause a fire if you are filling an ungroundedfuel container.
Do not insert the nozzle of a fuelcontainer or an aftermarket funnel intothe fuel filler neck. This may damage the fuelsystem filler neck or its seal and cause fuelto run onto the ground.
WARNINGS
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuel systemand its seal and cause injury to you or others.
Note:Do not use aftermarket funnels; theywill not work with the capless fuel systemand can damage it. The included speciallydesigned funnel works safely with yourvehicle.
When filling the vehicle’s fuel tank from aportable fuel container, use the funnelincluded with the vehicle.
181
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE163066
The funnel is located in the rear of thevehicle, inside the load compartment,underneath the load floor carpet and isaccessible from the trunk.
1. Locate the portable funnel that comeswith your vehicle.
2. Slowly insert the funnel into the caplessfuel system.
3.Fill the vehicle with fuel from the portablefuel container.
4.When done, clean the funnel or properlydispose of it. You can purchase extrafunnels from your authorized dealer ifyou choose to dispose of the funnel.
REFUELING
WARNINGS
When refueling always shut the engineoff and never allow sparks or openflames near the fuel tank filler valve. Neversmoke or use a cell phone while refueling.Fuel vapor is extremely hazardous undercertain conditions. Avoid inhaling excessfumes.
The fuel system may be underpressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel until thesound stops. Otherwise, fuel may spray out,which could cause serious personal injury.
Do not remove the fuel pump nozzlefrom its fully inserted position whenrefueling.
Do not overfill the fuel tank. Thepressure in an overfilled tank maycause leakage and lead to fuel spray andfire.
182
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE157279 E157280
WARNINGS
Stop refueling when the fuel pumpnozzle automatically shuts off for thefirst time. Failure to follow this will fill theexpansion space in the fuel tank and couldlead to fuel overflowing.
Wait at least 10 seconds beforeremoving the fuel pump nozzle to allowany residual fuel to drain into the fuel tank.
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuel systemand its seal and cause injury to you or others.
Note:Your vehicle does not have a fuel fillercap.
Left-hand side. To open the fuelfiller door, press the center rearedge of the fuel filler door andthen release.
A
Right-hand side. To open the fuelfiller door, press the center rearedge of the fuel filler door andthen release.
B
Left-hand side. Pull the rear of thefuel filler door to open it.C
Right-hand side. Pull the rear of thefuel filler door to open it.D
1. Fully open the fuel filler door.
Note:When you insert the correct size fuelpump nozzle a spring loaded inhibitor opens.
183
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE206911
AB
CD E139202
A
2.Insert the fuel pump nozzle up to the firstnotch on the nozzle A. Keep it restingon the cover of the fuel tank filler pipeopening.
3. Hold the fuel pump nozzle in position Bwhen refueling. Holding the nozzle inposition A can affect the flow of fuel andshut off the fuel nozzle before the tankis full.
4.Operate the fuel pump nozzle within thearea shown.
5. When you finish refueling slightly raisethe fuel pump nozzle and slowly removeit.
6. Fully close the fuel filler door.
Note: Do not attempt to start the engine ifyou have filled the fuel tank with incorrectfuel. Incorrect fuel use can cause damagenot covered by the vehicle Warranty. Haveyour vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler inlet does not fully close awarning message appears in the informationdisplay.
1.Stop your vehicle as soon as it is safe todo so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel filler inlet and the areaaround it for any items or debris that maybe obstructing its movement.
6.Fully insert a fuel pump nozzle or the fuelfiller funnel provided with your vehicleinto the fuel filler inlet. This action shoulddislodge any debris that may bepreventing the fuel filler inlet from fullyclosing.
7. Fully close the fuel filler door.
184
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE139203
A
B E206912
AB E119081