Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
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Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’s responsibilityto remove the vehicle from the vehiclenetwork carrier account when ownership ofthe vehicle is transferred. If the owner wouldlike to remove the vehicle from the accountfor any reason, please contact your vehiclenetwork carrier for more information.
Note:Data, such as the Vehicle IdentificationNumber (VIN), SIM Card ID, and data planusage, is shared between Ford MotorCompany and the vehicle network carrier toprovide the Vehicle Hotspot service inaccordance with your vehicle network carrieragreement, coverage and availability, andmay be used to enable a seamless transitionfrom an old to new embedded modem andto confirm any updates are successfullydelivered.
Note:For your convenience data usage maybe available for monitoring under Settingsbut may not reflect actual or current usage.The vehicle network carrier is responsiblefor providing information about your account.Please contact the vehicle network carrierfor more information.
Note:Ford Motor Company may need toupdate operating system software on yourvehicle, including security updates and bugfixes, to keep connected services current,like Vehicle Hotspot, without prior notice toyou.
Note:If you do not have an active vehiclehotspot data plan, open your web browserand go to a website using the HTTP protocolto be automatically redirected to the vehiclenetwork carrier landing page where you canpurchase data. Websites using HTTPS willnot automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active color allthe way down to zero intensity.
Vehicle
Note:You vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
Door Keypad Code
Select this button to add or erase a personaldoor keypad code. To add or erase apersonal code, you first need to enter thefive-digit factory set code. You can find thiscode on the owner's wallet card in the glovebox or from your authorized dealer.
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Voice command issues
Possible solutionPossible causeIssue
Make sure that you are saying the name exactly as it appears on yourphone. For example, if your contact is "Joe Wilson", say "Call JoeWilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactlyas it appears on your phonebook.SYNC 3 does not under-stand or is calling thewrong contact when I wantto make a call.Make sure that your contact names do not have any special characterslike *, - or +.The contact name may contain specialcharacters.
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the contact names stored on your cell phone.
You may not be saying the name exactlyas it appears on your phonebook.
The SYNC 3 voice controlsystem is having troublerecognizing foreign namesstored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.Select the option for phonebook and then contact name. Press thesoft-key option to hear it. SYNC 3 will read the contact name to you,giving you some idea of the pronunciation it is expecting.
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Personal Profiles
Possible cause and solutionIssue
Personal Profiles have not been set up.
I cannot create a profile.
An invalid profile name was entered.
A memory button was not selected when prompted.
The vehicle’s ignition was not On and in Park or was shifted out ofRun or Park while creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a keyfob when prompted.
I cannot link a keyfob.
The keyfob selected was already associated to another profile andan overwrite was declined.
A profile recall was performed while linking a keyfob.
The vehicle’s ignition was not On and in Park, or was shifted out ofRun or Park while linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by Personal Profiles.My personalized settings do not save.A different Personal Profile is active than expected.
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Personal Profiles
Possible cause and solutionIssue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linkedkeyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not.The preset positions are the same as the Guest or previously activeprofile.
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Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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A
A/CSee: Climate Control...........................................133
About This Manual............................................7ABSSee: Brakes...........................................................186
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................187
Accessories....................................................476Exterior style........................................................476Interior style.........................................................476Lifestyle.................................................................476Peace of mind......................................................476
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............210
Active Park Assist..........................................199Deactivating the Active Park AssistFeature.............................................................203Parallel Parking, Parallel Park OutAssist..................................................................199Troubleshooting the System...........................204
Adjusting the Headlamps..........................299Horizontal Aim Adjustment..............................300Vertical Aim Adjustment...................................299
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................79Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................79End of Travel Position..........................................80
Airbag Disposal...............................................53Air ConditioningSee: Climate Control...........................................133
Air FilterSee: Changing the Engine Air Filter..............303
AlarmSee: Anti-Theft Alarm...........................................77
All-Wheel Drive...............................................181Ambient Lighting.............................................94Anti-Theft Alarm...............................................77Arming the Alarm..................................................77Disarming the Alarm.............................................77
Appendices.....................................................513Apps.................................................................435.................................................................................435SiriusXM Traffic and Travel Link......................437
At a Glance........................................................17Audible Warnings and Indicators..............108Headlamps On Warning Chime.......................108Keyless Warning Alert........................................108Parking Brake On Warning Chime..................108
Audio Control....................................................81Seek, Next or Previous.........................................81
Audio System................................................364General Information...........................................364
Audio Unit......................................................365Seek, Fast Forward and Reverse...................367Tune ......................................................................367Volume and Power.............................................367
Auto Hold........................................................190Using Auto Hold..................................................192
Autolamps.........................................................88Windshield Wiper Activated Headlamps........89
Automatic Climate Control..........................133A/C...........................................................................134Auto .......................................................................135Climate Controlled Seats...................................134Defrost....................................................................135Dual.........................................................................135Fan Speed Control..............................................134Heated Rear Window.........................................135Heated Seats........................................................134Left-hand Temperature Control.......................134MAX A/C................................................................134Power......................................................................135Recirculated Air....................................................134Right-hand Temperature Control.....................134
Automatic High Beam Control....................90Automatic High Beam Indicator........................92
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Index
Rear Window Wiper Blade...............................298
Checking MyKey System Status..................61MyKey Distance......................................................61Number of Admin Keys.......................................62Number of MyKeys...............................................62
Checking the Wiper Blades.......................297Child Restraint and SeatbeltMaintenance.................................................40Child Restraint Positioning...........................30Child Safety.......................................................19General Information..............................................19
Child Safety Locks...........................................31Left-Hand Side.......................................................32Right-Hand Side....................................................32
Cleaning Leather Seats................................311Cleaning Products.......................................305Materials...............................................................305
Cleaning the Engine....................................308Cleaning the Exterior..................................306Cleaning the Headlamps.................................306Exterior Chrome Parts.......................................307Exterior Plastic Parts..........................................307Stripes or Graphics.............................................307Underbody...........................................................307Under Hood.........................................................307
Cleaning the Instrument Panel andInstrument Cluster Lens.............................311
Cleaning the Interior...................................309Cleaning Black Label or PresidentialInterior..............................................................309
Cleaning the Wheels....................................312Cleaning the Windows and WiperBlades...........................................................308Clearing All MyKeys........................................61Climate..............................................................411Climate Control..............................................133Climate Controlled Seats.............................147Cooled Seats........................................................148
Collision Warning System...........................231Principle Of Operation.......................................231
Coolant CheckSee: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator...........51Creating a MyKey...........................................60Programming or Changing ConfigurableSettings................................................................61
Cross Traffic Alert.........................................226Blocked Sensors................................................229Switching the System Off and On..................229System Errors......................................................229System Lights, Messages and AudibleAlerts.................................................................229System Limitations.............................................229Using the Cross Traffic Alert System............226
Cruise Control.................................................82Principle of Operation.......................................209
Cruise controlSee: Using Cruise Control...............................209
Customer Assistance..................................260
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)..........................................90Type Two - Configurable....................................90
Direction Indicators........................................92Doors and Locks.............................................64Drive Control.................................................234LINCOLN DRIVE CONTROL............................234
Driver Alert......................................................217PRINCIPLE OF OPERATION.............................217USING DRIVER ALERT.......................................217
Driver and Passenger Airbags....................44Children and Airbags...........................................45Proper Driver and Front Passenger SeatingAdjustment.........................................................45
Driver Knee Airbag.........................................50Driving Aids.....................................................217
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Index