Changing the 12V Battery.........................296
Checking the Wiper Blades......................297
Changing the Wiper Blades.....................298
Adjusting the Headlamps.........................299
Removing a Headlamp..............................300
Changing a Bulb..........................................300
Bulb Specification Chart.............................301
Changing the Engine Air Filter................303
Vehicle Care
General Information...................................305
Cleaning Products......................................305
Cleaning the Exterior.................................306
Waxing............................................................307
Cleaning the Engine...................................308
Cleaning the Windows and Wiper Blades......................................................................308
Cleaning the Interior..................................309
Cleaning the Instrument Panel andInstrument Cluster Lens..........................311
Cleaning Leather Seats...............................311
Repairing Minor Paint Damage.................312
Cleaning the Wheels...................................312
Vehicle Storage............................................313
Body Styling Kits...........................................314
Wheels and Tires
General Information.....................................315
Tire Care.........................................................318
Using Snow Chains......................................331
Tire Pressure Monitoring System............332
Changing a Road Wheel............................337
Technical Specifications............................342
Capacities and Specifications
Engine Specifications - 2.0L/2.0LEcoBoost™.................................................344
Engine Specifications - 2.3L/2.3LEcoBoost™.................................................345
Motorcraft Parts - 2.0L/2.0L EcoBoost™......................................................................346
Motorcraft Parts - 2.3L/2.3L EcoBoost™......................................................................347
Vehicle Identification Number.................348
Vehicle Certification Label........................348
Transmission Code Designation.............349
Capacities and Specifications - 2.0LEcoBoost™.................................................350
Capacities and Specifications - 2.3LEcoBoost™.................................................356
Audio System
General Information....................................364
Audio Unit.....................................................365
USB Port........................................................367
SYNC™ 3
General Information....................................368
Home Screen...............................................385
Using Voice Recognition...........................387
Entertainment...............................................397
Climate.............................................................411
Phone..............................................................416
Navigation.....................................................424
Apps................................................................435
Settings..........................................................438
SYNC™ 3 Troubleshooting........................458
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Table of Contents
WINDSHIELD WIPERS
Push the lever up or down tooperate the windshield wiper.
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High speed wipe.D
Note:Fully defrost the windshield before youswitch the windshield wipers on.
Note:Make sure that you switch thewindshield wipers off before entering a carwash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note: Do not operate the wipers on a drywindshield. This may scratch the glass,damage the wiper blades or cause the wipermotor to burn out. Always use thewindshield washers before wiping a drywindshield.
Intermittent Wipe
Shortest wipe interval.A
Intermittent wipe.B
Longest wipe interval.C
Use the rotary control to adjust theintermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, theinterval between wipes decreases.
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AUTOWIPERS (If Equipped)
Note:Fully defrost the windshield before youswitch the windshield wipers on.
Note:Make sure you switch the windshieldwipers off before entering a car wash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note:If you switch autolamps andautowipers on, the headlamps turn on whenthe windshield wipers continuously operate.
Wet or winter driving conditions with ice,snow or salty road mist can causeinconsistent and unexpected wiping orsmearing.
High sensitivity.A
On.B
Low sensitivity.C
Use the rotary control to adjust the sensitivityof the autowipers. When you select lowsensitivity, the wipers operate when thesensor detects a large amount of water onthe windshield. When you select highsensitivity, the wipers operate when thesensor detects a small amount of water onthe windshield.
Keep the outside of the windshield clean. The rain sensor is very sensitive and thewipers may operate if dirt, mist or insects hitthe windshield.
In these conditions, you can do the following:
•Lower the sensitivity of the autowipersto reduce the amount of smearing on thewindshield.
•Switch to normal or high-speed wipe.
•Switch autowipers off.
Autowipers Settings
Autowipers default to on and remain on untilyou switch it off in the information display.When you switch off autowipers, the wipersoperate in intermittent mode.
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Note:If you select AUTO during cold outsidetemperatures, the system directs air flow tothe windshield and side window vents. Inaddition, the fan may run at a slower speeduntil the engine warms up.
Note:If you select AUTO during hottemperatures and the inside of the vehicleis hot, the system uses recirculated air tomaximize interior cooling. Fan speed mayalso reduce until the air cools.
Quickly Heating the Interior
1. Press AUTO.
2. Adjust the temperature function to thedesired setting.
Recommended Settings for Heating
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Quickly Cooling the Interior
1. Press MAX A/C.
Recommended Settings for Cooling
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Defogging the Side Windows in ColdWeather
1. Press defrost.
2. Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
HEATED WINDOWS AND MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Note:Depending on your remote startsettings, the heated windows, mirrors andwipers may remain on after remote startingthe vehicle.
Heated Rear Window
Press the button to clear theheated rear window of thin ice andfog. The heated rear window turnsoff after a short period of time. Press thebutton again to switch it off.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
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State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
WARNINGS
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through the ventcaps, resulting in personal injury and damageto the vehicle or battery. Lift the battery witha battery carrier or with your hands onopposite corners.
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands after handling.
For vehicles with Auto-Start-Stop thebattery requirement is different. Youmust replace the battery with one of exactlythe same specification.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
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Maintenance
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page365). Reset the power windowsbounce-back feature. See PowerWindows (page 95). Reset the radiostation presets. See Audio Unit (page365).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
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Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Replace the wiper blades at least annuallyfor optimum performance.
Front Wiper Blades
1. Lift the wiper arm and then press thewiper blade locking buttons together.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
Rear Window Wiper Blade
1. Lift the wiper arm.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
2. Remove the wiper blade.
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•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
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Vehicle Care