
vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Customer Assistance

If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of the coolantand may cause engine damage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed in thescheduled maintenance information, thecoolant should be changed. Add predilutedcoolant approved to the correct specification.See Capacities and Specifications (page373).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat,the coolant temperature gaugemoves toward the red zone:
A warning lamp illuminates and amessage may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs, your vehicle still operates,however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, your vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
WARNING: Do not remove the coolantreservoir cap when the cooling system is hot.Wait 10 minutes for the cooling system tocool down. Cover the coolant reservoir capwith a thick cloth to prevent the possibilityof scalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
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Maintenance

Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk of crashand injury, be prepared that the vehiclespeed may reduce and the vehicle may notbe able to accelerate with full power until thecoolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to stop your vehicle. You cancontinue to drive.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1.Stop your vehicle as soon as it is safe todo so. Fully apply the parking brake, shiftinto park (P) or neutral (N).
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Maintenance

CLEANING LEATHER SEATS (If
Equipped)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap and watersolution. Dry the area with a clean, soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft Premium Leatherand Vinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors.
Note:Test any cleaner or stain remover onan inconspicuous area.
You should:
•Remove dust and loose dirt with avacuum cleaner.
•Clean and treat spills and stains as soonas possible.
Do not use the following products as thesemay damage the leather:
•Oil and petroleum or silicone-basedleather conditioners.
•Household cleaners.
•Alcohol solutions.
•Solvents or cleaners intended specificallyfor rubber, vinyl and plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint tomatch your vehicle’s color. Your vehicle colorcode is printed on a sticker on the front,left-hand side door jamb. Take your colorcode to your authorized dealer to make sureyou get the correct color.
Before repairing minor paint damage, use acleaner such as Motorcraft Bug and TarRemover to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Always read the instructions before usingcleaning products.
CLEANING THE WHEELS
1. Regularly clean them with a wheelcleaner. We recommend that you useFord approved wheel cleaner if available.
2. Remove dirt and brake dust with asponge.
3. Remove tar and grease with a bug andtar remover. We recommend that you useFord approved bug and tar remover ifavailable.
4. Thoroughly rinse the wheels with waterafter cleaning.
If you intend on parking your vehicle for anextended period after cleaning the wheelswith a wheel cleaner, drive your vehicle fora few minutes before doing so. This reducesthe risk of corrosion of the brake discs, brakepads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damagewheel rims and covers.
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Vehicle Care

Front-wheel drive and all-wheel drivevehicles (front tires on the left side ofthe diagram)
Sometimes irregular tire wear can becorrected by rotating the tires.
USING SUMMER TIRES (If Equipped)
Summer tires provide superior performanceon wet and dry roads. Summer tires do nothave the Mud and Snow (M+S or M/S) tiretraction rating on the tire side wall. Sincesummer tires do not have the same tractionperformance as All-season or Snow tires, wedo not recommend using summer tires when
temperatures drop to approximately 45°F(7°C) or below (depending on tire wear andenvironmental conditions) or in snow and iceconditions. Like any tire, summer tireperformance is affected by tire wear andenvironmental conditions. If you must drivein those conditions, we recommend usingMud and Snow (M+S, M/S), All-season orSnow tires.
Always store your summer tires indoors attemperatures above 19°F (-7°C). The rubbercompounds used in these tires lose flexibilityand may develop surface cracks in the treadarea at temperatures below 19°F (-7°C). If thetires have been subjected to 19°F (-7°C) orless, warm them in a heated space to at least41°F (5°C) for at least 24 hours beforeinstalling them on a vehicle, or moving thevehicle with the tires installed, or checkingtire inflation. Do not place tires near heatersor heating devices used to warm the roomwhere the tires are stored. Do not apply heator blow heated air directly on the tires.Always inspect the tires after storage periodsand before use.
USING SNOW CHAINS
WARNING: Snow tires must be thesame size, load index, and speed rating asthose originally provided by Ford. Use of anytire or wheel not recommended by Ford canaffect the safety and performance of yourvehicle, which could result in an increasedrisk of loss of vehicle control, vehicle rollover,personal injury, and death. Additionally, theuse of non-recommended tires and wheelscould cause steering, suspension, axle,transfer case, or power transfer unit failure.It is also strongly advised to follow the Fordrecommended tire inflation pressure foundon the Safety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge that meetsthe door-latch post, next to the driver’sseating position), or Tire Label which islocated on the B-Pillar or the edge of thedriver door. Failure to follow the tire pressurerecommendations can cause uneventreadwear patterns and adversely affect theway your vehicle handles.
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Wheels and TiresE142547

CAPACITIES AND SPECIFICATIONS - 2.7L
Capacities
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should servicethe air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
6.0 qt (5.7 L)Engine oil (with oil filter).
10.9 qt (10.3 L)Engine coolant (Front Wheel Drive).
11.0 qt (10.4 L)Engine coolant (All Wheel Drive).
Between MIN/MAX on brake fluid reservoirBrake fluid.
16.0–20.8 fl oz (473–615 ml)Rear differential fluid (All Wheel Drive).
15.2 fl oz (450 ml)1Power Transfer Unit fluid (All Wheel Drive).
11.6 qt (11 L)2Automatic transmission fluid.
Fill as requiredWindshield washer fluid.
18.0 gal (68.1 L)Fuel tank.
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Capacities and Specifications

Capacities
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should servicethe air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
6.0 qt (5.7 L)Engine oil (with oil filter).
11.6 qt (11 L)Engine coolant.
Between MIN/MAX on brake fluid reservoirBrake fluid.
16.0–20.8 fl oz (473–615 ml)Rear differential fluid (All Wheel Drive).
15.2 fl oz (450 ml)1Power Transfer Unit fluid (All Wheel Drive).
11.6 qt (11 L)2Automatic transmission fluid.
Fill as requiredWindshield washer fluid.
18.0 gal (68.1 L)Fuel tank.
20 oz (0.57 kg)A/C refrigerant.
5.24 fl oz (155 ml)A/C refrigerant compressor oil.
1 Contact an authorized dealer for fluid level checking and filling.2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
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Capacities and Specifications

CAPACITIES AND SPECIFICATIONS - 3.7L
Capacities
WARNING: The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should servicethe air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury.
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Capacities and SpecificationsE240523