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LEXUS Enform Safety Connect∗
“SOS” button
LED light indicators
Microphone
∗: If equipped
Safety Connect is a subscription-based telematics service that uses Global
Positioning System (GPS) data and embe dded cellular technology to provide
safety and security features to subscribers. Safety Connect is supported by
Lexus’ designated response center, wh ich operates 24 hours per day, 7 days
per week.
Safety Connect service is available by su bscription on select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be bound by the
Telematics Subscription Service Agre ement and its Terms and Conditions, as
in effect and amended from time to time, a current copy of which is available
at Lexus.com. All use of the Safety Co nnect service is subject to such then-
applicable Terms and Conditions.
System components
1
2
3
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Subscribers have the following Safety Connect services available:
●Automatic Collision Notification*
Helps drivers receive necessary response from emergency service providers.
(→P. 331)
*: U.S. Patent No. 7,508,298 B2
●Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( →P. 331)
●Emergency Assistance Button (“SOS”)
Connects drivers to resp onse-center support. (→P. 331)
●Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( →P. 332)
After you have signed the Telematics Subscription Service Agreement and are
enrolled, you can begi n receiving services.
A variety of subscription terms is ava ilable for purchase. Contact your Lexus
dealer, call 1-800-25-LEXUS (1-800-255- 3987) or push the “SOS” button in
your vehicle for furthe r subscription details.
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible during Safety
Connect.
●Contact with the Safety Connect response center is dependent upon the telematics
device being in operative condition, cellular connection availab ility, and GPS satellite
signal reception, which can limit the ability to reach the response center or receive
emergency service support. Enrollment and Telematics Subscription Service Agree-
ment required. A variety of subscription term s is available; charges vary by subscription
term selected.
●Automatic Collision Notification, Emergenc y Assistance and Stolen Vehicle Location
will function in the United States, including Hawaii and Alaska, and in Canada, and
Enhanced Roadside Assistance will function in the United States (except Hawaii) and in
Canada. No Safety Connect services will function outside of the United States in coun-
tries other than Canada.
●Safety Connect services are not subject to section 255 of the Telecommunications Act
and the device is not TTY compatible.
■Languages
The Safety Connect response ce nter will offer support in multiple languages. The Safety
Connect system will offer voice prompts in En glish and Spanish. Please indicate your lan-
guage of choice when enrolling.
■When contacting the response center
You may be unable to contact the resp onse center if the network is busy.
Services
Subscription
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When the power switch is turned to ON mode, the red indicator light comes on
for 2 seconds then turns off. Afterward, the green indicator light comes on, indi-
cating that the service is active.
The following indicator light patterns indicate specific system usage conditions:
●Green indicator light on = Active service
●Green indicator light flashing = Safety Connect call in process
●Red indicator light (except at vehicle start-up) = System malfunction (contact
your Lexus dealer)
●No indicator light (off) = Safety Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the system is
designed to automatically call the re sponse center. The responding agent
receives the vehicle’s location and attempts to speak with the vehicl\
e occu-
pants to assess the level of emergency. If the occupants are unable to commu-
nicate, the agent automatically treats the call as an emergency, contacts the
nearest emergency services provider to describe the situation, and requests
that assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Conn ect can work with local authorities to
assist them in locating and recovering the vehicle. After filing a police report,
call the Safety Connect response ce nter at 1-800-25-LEXUS (1-800-255-
3987) and follow the prompts for Safety Connect to initiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle locatio n data may, under certain circum-
stances, be shared with third parties to locate your vehicle. Further informa-
tion is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the ro ad, push the “SOS” button to reach the
Safety Connect response center. Th e answering agent will determine your
vehicle’s location, assess the emergency, and dispatch the necessary assis-
tance required.
If you accidentally press the “SOS” button, tell the response-center agent that you
are not experiencing an emergency.
Safety Connect LED light Indicators
Safety Connect services
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■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect response-
center agent, who can help with a wide range of needs, such as: towing, flat
tire, fuel delivery, etc. For a descript ion of the Roadside Assistance services
and their limitations, please see the Safety Connect Terms and Conditions,
which are available at Lexus.com.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power radio\
transmitter and receiver. It receives and also sends out radio frequency (RF)
signals.
In August 1996, the Federal Commu nications Commission (FCC) adopted
RF exposure guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with the safe ty standards previously set by the fol-
lowing U.S. and internat ional standards bodies.
●ANSI (American National Stan dards Institute) C95.1 [1992]
●NCRP (National Council on Radiation Protection and Measurement)
Report 86 [1986]
●ICNIRP (International Commission on Non-Ionizing Radiation Protection)
[1996]
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. Over 120 scientists, engineers, and physi-
cians from universities, and governme nt health agencies and industries
reviewed the available body of rese arch to develop the ANSI Standard
(C95.1).
The design of Safety Connect complies wi th the FCC guidelines in addition to
those standards.
Safety information for Safety Connect
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■Certification for Lexus Enform
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6Maintenance and care
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ................ 336
Cleaning and protecting the vehicle interior..................340
6-2. Maintenance Maintenance requirements ... 343
General maintenance.............. 345
Emission inspection and maintenance (I/M)
programs ....................................348
6-3. Do-it-yourself maintenance Do-it-yourself service precautions................................ 349
Hood ................................................ 351
Positioning a floor jack ............ 352
Engine compartment ...............353
12-volt battery ............................. 362
Tires ................................................. 365
Tire inflation pressure............... 375
Wheels ........................................... 378
Air conditioning filter .............. 380
Electronic key battery ..............382
Checking and replacing fuses ..............................................384
Headlight aim (vehicles with single-beam headlights).......389
Light bulbs...................................... 391
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6-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicle body, wheel
wells and underside of the vehicl e to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wa sh soap and rinse thoroughly with
water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface scratches
caused in a car wash etc.
●The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.
●The restoration time differs depending on the depth of the scratch and outside tem-
perature. The restoration ti me may become shorter when the coating is warmed by
applying warm water.
●Deep scratches caused by keys, coins, etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of the vehicle.
Make sure to extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm your
vehicle’s paint.
●Rear spoiler (if equipped) may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■High-pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the windows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
Perform the following to protect the ve hicle and maintain it in prime condi-
tion: