2018 JEEP GRAND CHEROKEE Owner handbook (in English)

Do Not Disturb
With Do Not Disturb, you can disable notifi-
cations from incoming calls and texts, allow-
ing you to keep your eyes on the road and
hands on the wheel. For your convenience,there is a counter display to keep track of your
missed calls and text messages while you
were using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call or both, when declining
an incoming call and send it to voicemail.
Automatic reply messages can be:
• “I am driving right now, I will get back to
you shortly.”
• Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on
the touchscreen while typing a custom
message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
• Reply with text message is not compatible
with iPhones.
•
Auto reply with text message is only available
on phones that support Bluetooth MAP.
Android Auto — If Equipped
Android Auto allows you to use your voice to
interact with Android’s best-in-class speech
technology through your vehicle’s voice rec-
ognition system, and use your smartphone’s
data plan to project your Android powered
smartphone and a number of its apps onto
your Uconnect touchscreen. Connect your
Android 5.0 (Lollipop), or higher, to one of
the media USB ports, using the factory-
provided USB cable, and press the new
Android Auto icon that replaces your “Phone”
icon on the main menu bar to begin Android
Auto. Push and hold the VR button on the
steering wheel, or press and hold the “Micro-
phone” icon within Android Auto, to activate
Android’s VR, which recognizes natural voice
commands, to use a list of your smartphone’s
features:
• Maps
• Music
• Phone
• Text Messages
• Additional Apps
Uconnect 4 Siri Eyes Free Available
Uconnect 4C/4C NAV With 8.4–inch Siri
Eyes Free Available
335

Refer to your Uconnect Owner’s Manual
Supplement for further information.
Apple CarPlay — If Equipped
Apple CarPlay allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smart-
phone’s data plan to project your iPhone and
a number of its apps onto your Uconnect
touchscreen. Connect your iPhone 5, or
higher, to one of the media USB ports, using
the factory-provided Lightning cable, and
press the new CarPlay icon that replaces your
“Phone” icon on the main menu bar to begin
Apple CarPlay. Press and hold the VR button
on the steering wheel, or press and hold the
“Home” button within Apple CarPlay, to ac-
tivate Siri, which recognizes natural voice
commands to use a list of your iPhone’s
features:
• Phone
• Music
• Messages
• Maps
• Additional AppsRefer to your Uconnect Owner’s Manual
Supplement for further information.
Android Auto On 7-inch Display
Android Auto On 8.4-inch Display
Apple CarPlay On 7-inch Display
Apple CarPlay On 8.4-inch Display
MULTIMEDIA
336

Additional Information
© 2018 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered trade-
marks and Mopar Owner Connect is a trade-
mark of FCA US LLC. Android is a trademark
of Google Inc.
337

338

CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE. . . .340
ARGENTINA.................341
AUSTRALIA.................341
AUSTRIA...................341
BALANCE OF THE CARIBBEAN.....341
BELGIUM...................342
BOLIVIA....................342
BRAZIL....................342
BULGARIA..................342
CHILE.....................342
CHINA.....................343
COLOMBIA..................343
COSTA RICA.................343
CROATIA...................343
CZECH REPUBLIC.............343
DENMARK..................344
DOMINICAN REPUBLIC..........344
ECUADOR..................344
EL SALVADOR................344
ESTONIA...................344FINLAND...................345
FRANCE....................345
GERMANY..................345
GREECE....................346
GUATEMALA.................346
HONDURAS.................346
HUNGARY..................346
INDIA.....................346
IRELAND...................347
ITALY .....................347
LATVIA....................347
LITHUANIA..................348
LUXEMBURG................348
NETHERLANDS...............348
NEW ZEALAND...............349
NORWAY ...................349
PANAMA...................349
PARAGUAY..................349
PERU.....................349
POLAND...................349PORTUGAL..................350
PUERTO RICO AND U.S. VIRGIN
ISLANDS...................350
REUNION...................350
ROMANIA...................350
RUSSIA....................350
SERBIA....................351
SLOVAKIA..................351
SLOVENIA..................351
SOUTH AFRICA...............351
SPAIN.....................352
SWEDEN...................352
SWITZERLAND...............352
TAIWAN....................353
TURKEY....................353
UKRAINE...................353
UNITED KINGDOM.............353
URUGUAY..................354
VENEZUELA.................354
CUSTOMER ASSISTANCE
339

IF YOU NEED ASSISTANCE
The manufacturer distributors are vitally in-
terested in your satisfaction with their prod-
ucts and services. If a servicing problem or
other difficulty should occur, we recommend
that you take the following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the autho-
rized dealer are in the best position to resolve
the problem.When you contact the distributor please pro-
vide all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this
17 digit number is found on a label, located
on the left front corner of the instrument
panel, visible through the windshield. It is
also available from your vehicle registration
or title).• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odom-
eter distance.
• Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.
CUSTOMER ASSISTANCE
340

ARGENTINA
Chrysler Argentina S.A
Boulevard Azucena Villaflor 435
C1107CII
Buenos Aires, Argentina
Tel: +54-11-4891 7900
Fax: +54-11-4891 7901
AUSTRALIA
FCA Australia Pty. Ltd.
ABN 23 125 956 505
PO Box 23267, Docklands Victoria 3008
Ph. 1300 133 079
AUSTRIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 20 1741
–International Toll Number
Tel: + 39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 201745
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 201747
–International Toll Number
Tel: Not Available
BALANCE OF THE CARIBBEAN
Interamericana Trading Corporation
Warrens, St. Michael
Barbados, West Indies
BB22026, PO Box 98
Tel.: 246–417–8000
Fax: 246–425–2888
341
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

BELGIUM
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 55 888
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 18 142
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 16 166
–International Toll Number
Tel: Not Available
BOLIVIA
Ovando & Cia S.A.
Av. Cristobal de Mendoza (2do Anillo) y Canal
Isuto
Santa Cruz, Bolivia
PO Box 6852
Tel.: (591-3) 336 3100
Fax: (591-3) 334 0229
BRAZIL
Chrysler do Brasil
Rua Funchal, 418 - 16º andar CJ 1601/
1602, Vila Olímpia
04551-060 Sao Paulo – S.P., Brazil
Tel: +5511 4949 3900
Fax: +5511 4949 3905
BULGARIA
BALKAN STAR
Resbarska Str. 5
1510 Sofia
Tel.: +359 2 4082 800
Fax: +359 2 846 8481
CHILE
Comercial Chrysler S.A.
Av. Americo Vespucio 1601, Quilicura
Santiago, Chile
Zip Code 101931-7, 367-V
Tel.: +562 837 1300
Fax: +562 6039196
CUSTOMER ASSISTANCE
342
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.