Page 417 of 532

When towing your vehicle, all jurisdictions
and local regulations for towing must be fol-
lowed. Incorrect towing equipment could
damage your vehicle. Towing instructions are
available from an INFINITI retailer. Local ser-
vice operators are generally familiar with the
applicable laws and procedures for towing.
To assure proper towing and to prevent ac-
cidental damage to your vehicle, INFINITI
recommends having a service operator tow
your vehicle. It is advisable to have the service
operator carefully read the following precau-
tions:
WARNING
∙ Never ride in a vehicle that is beingtowed.
∙ Never get under your vehicle after it has been lifted by a tow truck.
CAUTION
∙ When towing, make sure that the trans-mission, axles, steering system and pow-
ertrain are in working condition. If any of
these conditions apply, dollies or a flat-
bed tow truck must be used.
∙ Always attach safety chains before towing. For additional information, refer to “Flat
towing” in the “Technical and consumer infor-
mation” section of this manual.
TOWING RECOMMENDED BY
INFINITI
INFINITI recommends towing your vehicle
based upon the type of drivetrain. For addi-
tional information, refer to the diagrams in
this section to ensure that your vehicle is
properly towed.
TOWING YOUR VEHICLE
6-14In case of emergency
Page 418 of 532
All-Wheel Drive (AWD) models with
Continuously Variable Transmission
(CVT)
INFINITI recommends that towing dollies be
used when towing your vehicle or place the
vehicle on a flatbed truck as illustrated.
CAUTION
Never tow AWD models equipped with a
CVT with any of the wheels on the ground
as this may cause serious and expensive
damage to the transfer case and
transmission.
LCE2370
In case of emergency6-15
Page 419 of 532

Front-Wheel Drive (FWD) models
with Continuously Variable
Transmission (CVT)
INFINITI recommends that your vehicle be
towed with the driving (front) wheels off the
ground or place the vehicle on a flatbed truck
as illustrated.
CAUTION
∙ Never tow CVT models with the frontwheels on the ground or four wheels on
the ground (forward or backward), as
this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the rear
wheels raised always use towing dollies
under the front wheels.
∙ When towing CVT models with the rear wheels on the ground or on towing
dollies: – Place the ignition switch in the OFF
position, and secure the steering
wheel in a straight-ahead position
with a rope or similar device. Never
secure the steering wheel by placing
the ignition switch in the LOCK posi-
tion. This may damage the steering
lock mechanism (for models with a
steering lock mechanism).
VEHICLE RECOVERY (freeing a
stuck vehicle)
WARNING
To avoid vehicle damage, serious personal
injury or death when recovering a stuck
vehicle:
∙ Contact a professional towing service torecover the vehicle if you have any ques-
tions regarding the recovery procedure.
∙ Tow chains or cables must be attached only to main structural members of the
vehicle.
∙ Do not use the vehicle tie-downs to tow or free a stuck vehicle.
∙ Only use devices specifically designed for vehicle recovery and follow the manufac-
turer’s instructions.LCE2371
6-16In case of emergency
Page 420 of 532

∙ Always pull the recovery device straightout from the front of the vehicle. Never
pull at an angle.
∙ Route recovery devices so they do not touch any part of the vehicle except the
attachment point.
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device designed
specifically for vehicle recovery. Always fol-
low the manufacturer’s instructions for the
recovery device.
Rocking a stuck vehicle
WARNING
∙ Stand clear of a stuck vehicle.
∙ Do not spin your tires at high speed. This could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged. If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
∙ Shift back and forth between R (Re- verse) and D (Drive).
∙ Apply the accelerator as little as pos- sible to maintain the rocking motion.
∙ Release the accelerator pedal before shifting between R (Reverse) and D
(Drive).
∙ Do not spin the tires above 35 mph (55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-17
Page 421 of 532
MEMO
6-18In case of emergency
Page 422 of 532

7 Appearance and care
Cleaning exterior.................................7-2
Washing ......................................7-2
Waxing .......................................7-2
Removing spots ...............................7-3
Underbody ....................................7-3
Glass .........................................7-3
Aluminum alloy wheels ........................7-3
Chrome parts .................................7-3
Tire dressings .................................7-3
Cleaning interior .................................7-4 Air fresheners
.................................7-4
Floor mats (if so equipped) ....................7-5
Seat belts .....................................7-6
Cleaning the seat tracks .......................7-6
Corrosion protection .............................7-7
Most common factors contributing to
vehicle corrosion ..............................7-7
Environmental factors influence the rate
of corrosion ...................................7-7
Protect your vehicle from corrosion ............7-7
Page 423 of 532

In order to maintain the appearance of your
vehicle, it is important to take proper care of
it.
To protect the paint surfaces, wash your ve-
hicle as soon as you can:∙ After a rainfall to prevent possible dam- age from acid rain.
∙ After driving on coastal roads.
∙ When contaminants such as soot, bird droppings, tree sap, metal particles or
bugs get on the paint surface.
∙ When dust or mud builds up on the sur- face.
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface
when putting on or removing the body cover.WASHING
Wash dirt off with a wet sponge and plenty
of water. Clean the vehicle thoroughly using a
mild soap, a special vehicle soap or general
purpose dishwashing liquid mixed with clean,
lukewarm (never hot) water.
CAUTION
∙ Do not use car washes that use acid in the detergent. Some car washes, especially
brushless ones, use some acid for clean-
ing. The acid may react with some plastic
vehicle components, causing them to
crack. This could affect their appearance,
and also could cause them not to function
properly. Always check with your car
wash to confirm that acid is not used.
∙ Do not wash the vehicle with strong household soap, strong chemical deter-
gents, gasoline or solvents.
∙ Do not wash the vehicle in direct sunlight or while the vehicle body is hot, as the
surface may become water-spotted.
∙ Avoid using tight-napped or rough cloths, such as washing mitts. Care must
be taken when removing caked-on dirt or
other foreign substances so the paint
surface is not scratched or damaged. Rinse the vehicle thoroughly with plenty of
clean water.
Inside edges, seams and folds on the doors,
hatches and hood are particularly vulnerable
to the effects of road salt. Therefore, these
areas must be cleaned regularly. Take care
that the drain holes in the lower edge of the
door are open. Spray water under the body
and in the wheel wells to loosen the dirt and
wash away road salt.
A damp chamois can be used to dry the ve-
hicle to avoid water spots.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-up
wax residue and to avoid a weathered ap-
pearance before re-applying wax.
An INFINITI retailer can assist you in choos-
ing the proper product.
∙ Wax your vehicle only after a thorough washing. Follow the instructions supplied
with the wax.
∙ Do not use a wax containing any abra- sives, cutting compounds or cleaners that
may damage the vehicle finish.
CLEANING EXTERIOR
7-2Appearance and care
Page 424 of 532

Machine compounding or aggressive polish-
ing on a base coat/clear coat paint finish may
dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the surface of the paint to avoid lasting dam-
age or staining. Special cleaning products are
available at an INFINITI retailer or any auto-
motive accessory store. It is recommended
that you visit an INFINITI retailer for these
products.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up
and causing the acceleration of corrosion on
the underbody and suspension. Before the
winter period and again in the spring, the
underseal must be checked and, if necessary,
re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge
dampened in a mild soap solution, especially
during winter months in areas where road
salt is used. If not removed, road salt can
discolor the wheels.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
∙ Do not use a cleaner that uses strong acidor alkali contents to clean the wheels.
∙ Do not apply wheel cleaners to the wheels when they are hot. The wheel
temperature should be the same as ambi-
ent temperature.
∙ Rinse the wheel to completely remove the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
INFINITI does not recommend the use of tire
dressings. Tire manufacturers apply a coating
to the tires to help reduce discoloration of the
rubber. If a tire dressing is applied to the tires,
it may react with the coating and form a
compound. This compound may come off the
tire while driving and stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
∙ Use a water-based tire dressing. The coating on the tire dissolves more easily
than with an oil-based tire dressing.
∙ Apply a light coat of tire dressing to help prevent it from entering the tire
tread/grooves (where it would be diffi-
cult to remove).
∙ Wipe off excess tire dressing using a dry towel. Make sure the tire dressing is com-
pletely removed from the tire
tread/grooves.
∙ Allow the tire dressing to dry as recom- mended by tire dressing manufacturer.
Appearance and care7-3