2018 FORD TRANSIT CONNECT USB

Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio............................267
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................269
Digital Radio..................................................270
Satellite Radio
...............................................273
Audio Input Jack
...........................................275
USB Port
..........................................................276
Media Hub
......................................................276
Audio Troubleshooting
..............................276
SYNC™
General Information
....................................277
Using Voice Recognition............................279
Using SYNC™ With Your Phone.............281
SYNC™ Applications and Services......293
Using SYNC™ With Your Media Player...........................................................298
SYNC™ Troubleshooting.........................306
SYNC™ 3
General Information....................................315
Home Screen
.................................................325
Using Voice Recognition...........................326
Entertainment...............................................333
Phone...............................................................343
Navigation......................................................348
Apps.................................................................356
Settings...........................................................359
SYNC™ 3 Troubleshooting
.......................371
Accessories
Accessories....................................................384
Ford Protect
Ford Protect
..................................................386
Scheduled Maintenance
General Maintenance Information
.......388
Normal Scheduled Maintenance...........391 Special Operating Conditions Scheduled
Maintenance.............................................394
Scheduled Maintenance Record...........396
Appendices
End User License Agreement
.................406
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CUP HOLDERS
WARNINGS
Do not place hot drinks in the cup
holders when your vehicle is moving.
Make sure that cups placed in the
holders do not obstruct your vision
while driving.
CENTER CONSOLE
Stow items in the cupholder carefully as
items may become loose during hard
braking, acceleration or collisions, including
hot drinks which may spill.
Available console features include:
Cupholder
A
Storage compartment with
auxiliary input jack and USB port
B
Auxiliary power point
C OVERHEAD CONSOLE WARNING
Do not place heavy objects in the
storage compartment. Heavy objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury. Rear Door Storage Compartment
(If Equipped)
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C
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Seek: Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station, memory preset or through the current disc track.
I
On, off and volume:
Press this button to switch the system off and on. Turn
to adjust the volume.
J
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
K
SOUND:
Press this button to access settings for Treble, Middle, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 277).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
RADIO:
Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions.
O
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
You can operate your audio system
for up to one hour after you switch the
ignition off. Press the on and off control to
operate the system with the ignition turned
off. The system automatically turns off after
one hour.
Note: Some features, such as SIRIUS
satellite radio, may not be available in your
location. Check with an authorized dealer.
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Sound: Press this button to access settings for Treble, Middle, Bass, Fade and
Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
I
Seek:
Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station, memory preset or through the current disc track.
J
On, off and volume:
Press this button to switch the system off and on. Turn
to adjust the volume.
K
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 277).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
SIRIUS:
Press this button to listen to SIRIUS satellite radio.
O
RADIO:
Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions.
P
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The MyFord Touch system controls
most of the audio features. See
SYNC™ 3
(page 315).
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Audio System

USB PORT (If Equipped)
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See your SYNC
information.
MEDIA HUB
You can locate the media hub inside the
center console or on the instrument panel. See your SYNC information.
AUDIO TROUBLESHOOTING Rectification
Audio unit display
General error message for CD fault conditions, for
example cannot read the CD, data-CD inserted, etc.
Make sure the disc is loaded correctly. Clean and re-try,
or replace disc with known music disc. If error persists
contact an authorized dealer.
Please check CD
General error message for CD fault conditions. For
example a mechanism fault.
CD drive malfunction
Ambient temperature too hot – unit will not work until
it has cooled down.
CD drive high temp.
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, such
as Spotify and Glympse, via SYNC
AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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Voice Command
3
[text] (messages | message)
help
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".
1 See Dial table below.
2 These commands are only valid while in
a phone call.
3 See the text message table below.
Dial Commands
Press the voice button and when prompted
say any of the following commands: Voice Commands
411 (four-one-one), 911 (nine-one-one) 700 (seven hundred)800 (eight hundred) 900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered) Number <0-9>Plus
Pound (#) Star (*)
Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system. To access text messages say: Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press: Menu Item
Hear it
Changing Devices Using Voice
Commands
Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing SYNC™

Voice Command
You can state the name of
the desired device, such as“My iPhone ”,“My Galaxy ”
or “My iPod ”. SYNC may
ask you to confirm the type of device (Phone, USB, or Bluetooth Audio).
(connect |
device) ___
Making Calls Press the voice button. When
prompted, say:
Voice Command
call [[a] name] SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:
dial [[a]
number]
When the system has stated the
number, you say any of the following: Voice Command
This initiates the call.
(dial | send)
This erases the spoken
digits.
(delete |
correct)
To end the call, press the end call button on the steering wheel or select the end call
option in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.
To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.
To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:
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