2018 FORD TRANSIT CONNECT USB

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
383
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing SYNC™ 3

Cruise Control...................................................61
Principle of Operation....................................... 145
Cruise control See: Using Cruise Control................................ 145
Cup Holders.....................................................115
Customer Assistance..................................178
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Digital Radio..................................................270 HD Radio Reception and Station
Troubleshooting.............................................. 271
Direction Indicators
.......................................70
Doors and Locks.............................................53
Drive Belt Routing.........................................218
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids.....................................................146
Driving Hints
....................................................170
Driving Through Water.................................171
DRL See: Daytime Running Lamps........................ 68
E
Economical Driving
......................................170
Emission Law..................................................127 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........128
Tampering With a Noise Control System................................................................ 127
End User License Agreement
.................406
FordPass Connect Terms and
Conditions........................................................ 431
VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) ................................ 406
Engine Block Heater.....................................118 Using the Engine Block Heater....................... 118Engine Coolant Check...............................202
Adding Coolant.................................................. 202
Coolant Change................................................. 204
Engine Coolant Temperature Management.................................................. 205
Fail-Safe Cooling............................................... 204
Recycled Coolant.............................................. 203
Severe Climates................................................. 203
Engine Cooling Fan......................................201
Engine Emission Control
............................127
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Engine Oil Check
.........................................200
Adding Engine Oil.............................................. 200
Engine Oil Dipstick
......................................200
Engine Specifications.................................255
Entertainment...............................................333 AM/FM Radio...................................................... 334
Apps........................................................................\
342
Bluetooth Stereo or USB................................. 341
CD ........................................................................\
.... 340
HD Radio ™ Information (If
Available)......................................................... 337
SiriusXM® Satellite Radio (If Activated)........................................................ 334
Sources.................................................................. 333
Supported Media Players, Formats and Metadata Information................................. 342
USB Ports............................................................. 342
Environment
......................................................15
Essential Towing Checks...........................165
Before Towing a Trailer..................................... 166
Hitches.................................................................... 165
Launching or Retrieving a Boat or Personal Watercraft......................................................... 167
Safety Chains....................................................... 165
Trailer Brakes....................................................... 166
Trailer Lamps....................................................... 166
Trailer Towing Connector................................. 165
When Towing a Trailer...................................... 166
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................. 77
Power Exterior Mirrors......................................... 76
439
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index

Traction Control.............................................137
Principle of Operation....................................... 137
Trailer Sway Control....................................163
Transmission Code Designation.............257
Transmission...................................................131
Transporting the Vehicle...........................168
Trip Computer
.................................................86
Average Fuel........................................................... 87
Digital Speedometer........................................... 87
Distance to Empty............................................... 86
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
U
Under Hood Overview
................................199
USB Port..........................................................276
Using Cruise Control....................................145 Switching Cruise Control Off.......................... 145
Switching Cruise Control On.......................... 145
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
.....................................243
Using Stability Control...............................139
Using SYNC™ With Your Media Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System Settings............................................................ 304
Connecting Your Digital Media Player to the USB Port.......................................................... 298
Media Menu Features...................................... 302
Media Voice Commands................................ 299
Voice Commands for Audio Sources.........304
Using SYNC™ With Your Phone.............281 Accessing Features through the Phone
Menu................................................................. 286
Accessing Your Phone Settings................... 289
Bluetooth Devices............................................. 290
Making Calls........................................................ 285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones.......................... 283
Phone Options during an Active Call.........285
Phone Voice Commands................................ 283
Receiving Calls.................................................... 285
System Settings.................................................. 291
Text Messaging................................................... 287Using Traction Control................................137
Switching the System Off................................ 137
System Indicator Lights and Messages........................................................... 137
Using a Switch...................................................... 137
Using the Information Display Controls.............................................................. 137
Using Voice Recognition............................279 Audio Voice Commands.................................. 327
Initiating a Voice Session................................ 279
Mobile App Voice Commands...................... 330
Navigation Voice Commands....................... 329
Phone Voice Commands................................ 328
SiriusXM Traffic and Travel Link Voice Commands....................................................... 331
System Interaction and Feedback.............280
Voice Settings Commands............................. 331
Utilizing the Mediation/Arbitration Program (Canada Only)..........................181
V
Vehicle Care....................................................219
Vehicle Certification Label.......................256
Vehicle Identification Number................255
Vehicle Storage.............................................224 Battery.................................................................... 225
Body........................................................................\
224
Brakes..................................................................... 225
Cooling system................................................... 225
Engine..................................................................... 225
Fuel system.......................................................... 225
General.................................................................. 224
Miscellaneous..................................................... 225
Removing Vehicle From Storage.................. 225
Tires........................................................................\
. 225
Ventilation See: Climate Control.......................................... 96
VIN See: Vehicle Identification Number............255
Voice Control....................................................61
W
Warning Lamps and Indicators................80 Airbag - Front........................................................ 80
Anti-Lock Braking System................................ 80
Battery..................................................................... 80
445
2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Index