Using the Engine Block Heater
The engine block heater plug is located ina housing in the left fog lamp bezel. Openthe hinged, circular door and make surethe receptacle terminals are clean and dryprior to use. Clean them with a dry cloth ifnecessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It will achievemaximum temperature afterapproximately three hours of operation. Ifyou use the heater longer than three hours,this will not improve system performanceand will use unnecessary electricity.
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Starting and Stopping the Engine
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
•Keep the tires properly inflated andonly use the recommended size.
•Aggressive driving increases theamount of energy required to moveyour vehicle. In general, you canachieve better fuel economy with mildto moderate acceleration anddeceleration. Moderate braking isparticularly important since it allowsyou to maximize the energy capturedby the regenerative braking system.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
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Unique Driving Characteristics
GENERAL INFORMATION
WARNING
This battery pack should only beserviced by an authorized electricvehicle technician. Improper handlingcan result in personal injury or death.
Note:The high-voltage battery does notrequire regular service maintenance.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
The high-voltage battery system is ahigh-voltage, lithium-ion battery system.The pack is located in the rear cargo area.The high-voltage battery system uses anair-cooled system to regulate thehigh-voltage battery temperature and helpmaximize high-voltage battery life.
Note:The high-voltage battery is equippedwith air vents in the package tray that helpto regulate its temperature. It is importantto keep these openings free of obstructions.Do not block the flow of cabin air to thisarea.
HIGH-VOLTAGE SERVICEDISCONNECT
The high-voltage service disconnect turnsoff power from the high-voltage battery.
Note:There is a disconnect circuit in yourvehicle. Disconnecting the circuit willautomatically disable the high-voltagebattery.
To disable the battery and stop allhigh-voltage electric activity in the vehicleyou can access the high-voltagedisconnect circuit. To do this, you mustunplug the circuit from the circuit portconnected to the battery.
The high-voltage service disconnect islocated behind the rear fold down seats.
Note:The service disconnect has an outerlever to aid in the proper seating of theservice disconnect lever. Remove this todisconnect the high-voltage servicedisconnect.
Service Disconnect Location forNon-Energi Vehicles
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Note:If charging for your plug-in vehiclefails, please call the Customer RelationshipCenter, or click on Call for support or Livechat at www.owner.ford.com.
Charge Port
The charge port is located between thefront left side door and front left wheelwell. There is an indentation located onthe charge port door. Press with yourthumb to open and close the door.
Note: Do not force the charge port dooropen or closed. Forcing the door open orclosed will damage the charge port.
The light ring located around the chargeport indicates the charge status of the highvoltage battery in your vehicle.
Divided into four quadrants, the chargeport light ring displays the state of chargein 25 percent increments.
There is a cord acknowledgment featurethat activates when you initiate a chargecycle. The four light quadrants willindividually flash clockwise starting withthe top right light and ending with the topleft, two full times, confirming the systemdetects the charging coupler.
Use the key fob to view the charge statusof your vehicle at any time by pressing theunlock button. The light ring will light upthe corresponding quadrant(s) so that thecurrent state of charge can be determined.If the charge is below 25 percent, the lightring will not light. Do not forget to press thelock button on your key fob to re-lock yourvehicle.
The light ring will also display the currentstate of charge when opening the doors.
Charging
Note:Your vehicle must be in park P tocharge.
To charge the high-voltage battery:
1. Put the vehicle in park P and powerdown the vehicle.
2. With your thumb, press in and releasethe indentation located on the chargeport door and the door will rotate open.
3. Plug the charging coupler into thecharge port receptacle on your vehicle.Make sure the button clicks confirmingthat you have completely engaged thecoupler.
4. Verify that the cord acknowledgmentfeature activates. This indicates thebeginning of a normal charge cycle.
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5. If using a 240–volt charging station,follow the instructions on the chargestation to begin the charging process.
The light ring will display how far along thecharge is:
•When the top right quadrant is pulsing,the charge is between 0-25 percent.
•When the top right quadrant light is onand the bottom right quadrant ispulsing, the charge is between 25-50percent.
•When the lights on both right sidequadrants are on and the bottom leftquadrant is pulsing, the charge isbetween 50-75 percent.
•When the lights on the three quadrantsare on and the top left quadrant ispulsing, the charge is between 75-100percent.
•When all lights on the entire ring areon, the charge is complete.
Note:The light ring will turn off one minuteafter reaching a full charge.
Locking the Charging Coupler
Note:You will need a padlock or acombination lock with a shackle diameterof 0.2 in (5 mm) or less and the straightportion of the shackle of 1.0 in (25.4 mm)of length or more.
1. Insert the lock through the hole in thecharging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note:See the Charge Settings Menu onyour touchscreen. See SYNC™ 3 (page 370).
When you select Value Charge, chargingmay not begin upon plugging in. Yourvehicle may delay charging to takeadvantage of off-peak electricity rates.Your vehicle will optimize the chargeschedule to be complete by the next GOTime.
When waiting to charge (not activelycharging), the light ring will indicate thepresent state of charge of the high voltagebattery as follows:
•When the top right quadrant light is off,the charge is between 0–25 percent.
•When the top right quadrant light is on,and the bottom right quadrant is off,the charge is between 25–50 percent.
•When both right side quadrant lightsare on and the bottom left quadrant isoff, the charge is between 50–75percent.
•When three quadrant lights are on andthe top left quadrant is off, the chargeis between 75–100 percent.
•When all lights on the entire ring areon, the charge is 100 percent.
Note:When your vehicle is waiting tocharge, the light ring will turn off one minuteafter displaying the present state of charge.When your vehicle automatically beginscharging, the light ring will turn on anddisplay how far along the charge is per thesection above.
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Note:If the system detects a vehiclecharging system fault at any point in acharge cycle, the entire light ring will flashcontinuously for one minute and then turnoff. If this happens, unplug the chargingcoupler and then plug it back into the chargeport receptacle. If the problem persists,contact an authorized dealer.
You can modify the lighting ring. Refer tothe Charge Port Light Ring Settings. SeeSYNC™ 3 (page 370).
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from thewall while your vehicle is charging. Doing somay damage the outlet and the cord.
1. Remove the lock from the chargingcoupler button.
2. Press the button on the chargingcoupler.
3. While holding the button, remove thecharging coupler from the charge portreceptacle on your vehicle.
4.Close the charge port door by pressingthe indentation on the charge portdoor. Continue pressing the indentationwhile the door rotatescounterclockwise and closes.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shutsoff power from the high-voltage batteryafter a collision, or if your vehicle receivesa substantial physical jolt.
1. Press the START/STOP button toturn ignition off.
2. Press the brake pedal and press theSTART/STOP button.
3.If your vehicle is not powered after thissequence, repeat steps 1 and 2 up totwo more times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with theSTART/STOP button.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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AUTOMATIC TRANSMISSION
WARNINGS
Always fully apply the parking brakeand make sure you shift into park (P).Failure to follow this instructioncould result in personal injury or death.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than a few seconds will limitengine performance, which may result indifficulty maintaining speed in traffic andcould lead to serious injury.
When your vehicle is stationary, keepthe brake pedal fully pressed whenshifting gears. Failure to follow thisinstruction could result in personal injury,death or property damage.
Note:The ready to drive indicator may beoff and you may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Understanding the Positions ofYour Rotary Shift Transmission
Your vehicle has an electronic transmissionshifter. The transmission selector is on thecenter console, below the climate controlsystem.
To place your vehicle in gear from park (P):
1.Fully press down and hold on the brakepedal through shifts out of park (P).
2. Rotate the outer ring of thetransmission selector clockwise frompark (P), until the desired gearilluminates on the transmissionselector. The instrument cluster alsodisplays the current gear selected.
3. Release the brake pedal and thetransmission remains in the selectedgear.
Park (P)
With the transmission selector in park (P),your vehicle locks the transmission andprevents the wheels from turning. Alwayscome to a complete stop before puttingyour vehicle into and out of park (P). Anaudible chime sounds once you select park(P).
When the ignition is turned off, your vehicleautomatically shifts into park (P). If theignition is turned off when the vehicle ismoving, it first shifts into neutral (N) untila slow enough speed is reached. Yourvehicle then shifts into park (P)automatically.
Automatic Return to Park
Note:This feature does not operate whenyour vehicle is in Stay in Neutral mode orneutral tow.
Your vehicle has a feature thatautomatically shifts your vehicle into park(P) when any of the following conditionsoccur:
•You turn the vehicle off.
•You open the driver's door with yourseatbelt unlatched.
•Your seatbelt is unlatched when thedriver's door is open.
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Grade assist:
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
Brake-Shift Interlock Override
WARNINGS
When doing this procedure, you needto take the transmission out of park(P) which means your vehicle canroll freely. To avoid unwanted vehiclemovement, always fully apply the parkingbrake prior to doing this procedure. Usewheels chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. Have your vehiclechecked as soon as possible.
Note:Do not drive your vehicle until youverify that the brake lamps are working.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature isdisabled.
Note:This feature only functions if your12-volt battery has power. If vehicle batteryvoltage is not sufficient, an external 12-voltpower source (for example, jumper cables,battery charger or jump pack) may berequired to function the interlock overrideswitch.
Use the brake-shift interlock override tomove your transmission from the parkposition in the event of an electricalmalfunction. If your vehicle has a deadbattery, an external power source isrequired.
1. Apply the parking brake and turn yourignition off before performing thisprocedure.
2. Locate your brake-shift interlockaccess slot. The slot is located in yourcenter console storage bin. The accessslot does not have a label.
Note:Make sure that you correctly identifythe access hole as not to damage the mediahub.
3. Using a tool, press and hold the brakeshift interlock switch. The transmissionselector indicator flashes for threeseconds when your vehicle is inoverride mode.
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