Switching to ECO Cruise
Using cruise control with ECO Cruiseswitched on may change the operation ofthe system. This feature saves vehicleenergy by relaxing acceleration comparedto standard cruise control. For example,your vehicle may temporarily lose speedwhen going uphill.
For Energi vehicles, you can switch on ECOCruise using the information display.
For Hybrid vehicles, press ECO on thecenter console.
For additional information, refer to ECOCruise and EcoSelect.
USING ADAPTIVE CRUISE
CONTROL (If Equipped)
WARNINGS
Always pay close attention tochanging road conditions when usingadaptive cruise control. The systemdoes not replace attentive driving. Failingto pay attention to the road may result ina crash, serious injury or death.
Do not use the adaptive cruisecontrol when entering or leaving ahighway, on roads with intersectionsor roundabouts or non-vehicular traffic orroads that are winding, slippery, unpaved,or steep slopes.
Do not use the system in poorvisibility, for example fog, heavy rain,spray or snow.
Do not use the system when towinga trailer with aftermarket trailerbrake controls. Aftermarket trailerbrakes will not function properly when youswitch the system on because the brakesare electronically controlled. Failing to doso may result in loss of vehicle control,which could result in serious injury.
WARNINGS
Do not use tire sizes other than thoserecommended because this canaffect the normal operation of thesystem. Failure to do so may result in a lossof vehicle control, which could result inserious injury.
Adaptive cruise control may notdetect stationary or slow movingvehicles below 6 mph (10 km/h).
Adaptive cruise control does notdetect pedestrians or objects in theroad.
Adaptive cruise control does notdetect oncoming vehicles in thesame lane.
Adaptive cruise control is not a crashwarning or avoidance system.
Note:It is your responsibility to stay alert,drive safely and be in control of the vehicleat all times.
The system adjusts your vehicle speed tomaintain the set gap between you and thevehicle in front of you in the same lane.You can select four gap settings.
The system uses a radar sensor thatprojects a beam directly in front of yourvehicle.
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Overriding the Set Speed
WARNING
If you override the system by pressingthe accelerator pedal, it does notautomatically apply the brakes tomaintain a gap from any vehicle ahead.
When you press the accelerator pedal, youoverride the set speed and gap distance.
When you override the system,the green indicator lightilluminates and the vehicleimage does not appear in the informationdisplay.
The system resumes operation when yourelease the accelerator pedal. The vehiclespeed decreases to the set speed, or alower speed if following a slower vehicle.
Changing the Set Speed
•Press RES+ or SET- to change the setspeed in small increments.
•Press the accelerator or brake pedaluntil you reach the desired speed. PressRES+ or SET-.
•Press and hold RES+ or SET- tochange the set speed in largeincrements. Release the control whenyou reach the desired speed.
The system may apply the brakes to slowthe vehicle to the new set speed. The setspeed displays continuously in theinformation display when the system isactive.
Canceling the Set Speed
Press CNCL or tap the brake pedal. Theset speed does not erase.
Resuming the Set Speed
Note:Only use resume if you are aware ofthe set speed and intend to return to it.
Press RES+. Your vehicle speed returns tothe previously set speed and gap setting.The set speed displays continuously in theinformation display when the system isactive.
Automatic Cancellation
Automatic cancellation can also occur if:
•The tires lose traction.
•You apply the parking brake.
Hilly Condition Usage
Note:An audible alarm sounds and thesystem shuts down if it applies brakes foran extended period of time. This allows thebrakes to cool. The system functionsnormally again after the brakes cool.
Select a lower gear when the system isactive in situations such as prolongeddownhill driving on steep grades, forexample in mountainous areas. Thesystem needs additional engine braking inthese situations to reduce the load on thevehicle’s regular brake system to preventit from overheating.
Switching Adaptive Cruise ControlOff
Note:You erase the set speed and gapsetting when you switch the system off.
Press OFF when the system is in standbymode, or switch the ignition off.
Detection Issues
WARNINGS
On rare occasions, detection issuescan occur due to the roadinfrastructures, for example bridges,tunnels and safety barriers. In these cases,the system may brake late orunexpectedly. At all times, you areresponsible for controlling your vehicle,supervising the system and intervening, ifrequired.
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A message displays if something obstructsthe radar signals from the sensor. Thesensor is in the lower grille. The system
cannot detect a vehicle ahead and doesnot function when something blocks thesensor.
Possible Causes and Actions for This Message Displaying:
ActionCause
Clean the grille surface in front of the radaror remove the object causing the obstruc-tion.
The surface of the radar is dirty orobstructed.
Wait a short time. It may take severalminutes for the radar to detect that it is freefrom obstruction.
The surface of the radar is clean but themessage remains in the display.
Do not use the system in these conditionsbecause it may not detect any vehiclesahead.
Heavy rain or snow is interfering with theradar signals.
Do not use the system in these conditionsbecause it may not detect any vehiclesahead.
Water, snow or ice on the surface of theroad may interfere with the radar signals.
Wait a short time or switch to normal cruisecontrol.You are in a desert or remote area with noother vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with noactual block. This happens, for example, when driving in sparse rural or desertenvironments. A false blocked condition either self clears, or clears after you restart yourvehicle.
Switching to Normal CruiseControl
WARNING
Normal cruise control will not brakewhen your vehicle is approachingslower vehicles. Always be aware ofwhich mode you have selected and applythe brakes when necessary.
You can change from adaptive cruisecontrol to normal cruise control throughthe information display.
The cruise control indicator lightreplaces the adaptive cruisecontrol indicator light if youselect normal cruise control. The gapsetting does not display, and the systemdoes not respond to lead vehicles.Automatic braking remains active tomaintain set speed.
Switching to ECO Cruise
Using cruise control with ECO Cruiseswitched on may change the operation ofthe system. This feature saves vehicleenergy by relaxing acceleration comparedto standard cruise control. For example,your vehicle may temporarily lose speedwhen going uphill.
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System Display
When active the system will runautomatically in the background and onlyissue a warning if required. You can viewthe status at any time using theinformation display. See GeneralInformation (page 97).
The alertness level is shown by six stepsin a colored bar.
The current assessment of your alertnessis within a typical range.
The current assessment of your alertnessindicates that you should rest as soon assafely possible.
The status bar will travel from left to rightas the calculated alertness leveldecreases. As the rest icon is approachedthe color turns from green to yellow to red.
The yellow position indicates the firstwarning is active and the red positionindicates the second warning is active.
Note:If you have recently received awarning; you should consider resting, evenif the current assessment is within thetypical range.
Note:If the camera sensor cannot track theroad lane markings or if your vehicle speeddrops below approximately 40 mph(64 km/h), the alertness level will changeto grey for a short time and the informationdisplay will inform you that the system isunavailable.
Resetting the System
You can reset the system by either:
•Switching the ignition off and on.
•Stopping the vehicle and then openingand closing the driver’s door.
LANE KEEPING SYSTEM (If
Equipped)
WARNINGS
The system is designed to aid thedriver. It is not intended to replaceyour attention and judgment. You arestill responsible to drive with due care andattention.
Always drive with due care andattention when using and operatingthe controls and features on yourvehicle.
At all times, you are responsible forcontrolling your vehicle, supervisingthe system and intervening, ifrequired. Failure to take care may result inthe loss of control of your vehicle, seriouspersonal injury or death.
In cold and severe weatherconditions the system may notfunction. Rain, snow and spray canall limit sensor performance.
The system will not operate if thesensor cannot track the road lanemarkings.
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System Display
When you switch the system on, anoverhead graphic of a vehicle with lanemarkings appear in the information display.If you select aid mode when you switch thesystem on, a separate white icon alsoappears, or in some vehicles arrows displaywith the lane markings.
When you switch the system off, the lanemarking graphics do not display.
While the system is on, the color of thelane markings change to indicate thesystem status.
Gray: Indicates that the system istemporarily unable to provide a warningor intervention on the indicated side. Thismay be because:
•Your vehicle is under the activationspeed.
•The direction indicator is active.
•Your vehicle is in a dynamic maneuver.
•The road has no or poor lane markingsin the camera field of view.
•The camera is obscured or unable todetect the lane markings due toenvironmental, traffic or vehicleconditions. For example, significant sunangles, shadows, snow, heavy rain orfog, following a large vehicle that isblocking or shadowing the lane, poorheadlamp illumination.
See Troubleshooting for additionalinformation.
Green: Indicates that the system isavailable or ready to provide a warning orintervention, on the indicated side.
Yellow: Indicates that the system isproviding or has just provided a lanekeeping aid intervention.
Red: Indicates that the system is providingor has just provided a lane keeping alertwarning.
The system can be temporarily suppressedat any time by the following:
•Quick braking.
•Fast acceleration.
•Using the turn signal indicator.
•Evasive steering maneuver.
•Driving too close to the lane marking.
Troubleshooting
Why is the feature not available (line markings are gray) when I can see the lane markingson the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
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Why is the feature not available (line markings are gray) when I can see the lane markingson the road?
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last alert warning or aid intervention occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
Why does the vehicle not come back toward the middle of the lane, as expected, in theAid or Aid + Alert mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
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Driving Aids
ActionCause
Clean the grille surface in front of the radaror remove the object causing the obstruc-tion.
The surface of the radar in the grille is dirtyor obstructed in some way.
Wait a short time. It may take severalminutes for the radar to detect that thereis no obstruction.
The surface of the radar in the grille is cleanbut the message remains in the display.
The Pre-Collision Assist system is tempor-arily disabled. Pre-Collision Assist shouldautomatically reactivate a short time afterthe weather conditions improve.
Heavy rain, spray, snow, or fog is interferingwith the radar signals.
The Pre-Collision Assist system is tempor-arily disabled. Pre-Collision Assist shouldautomatically reactivate a short time afterthe weather conditions improve.
Swirling water, or snow or ice on the surfaceof the road may interfere with the radarsignals.
Contact an authorized dealer to have theradar checked for proper coverage andoperation.
Radar is out of alignment due to a front endimpact.
Clean the outside of the windshield in frontof the camera.The windshield in front of the camera isdirty or obstructed in some way.
Wait a short time. It may take severalminutes for the camera to detect that thereis no obstruction.
The windshield in front of the camera isclean but the message remains in thedisplay.
Note:Proper system operation requires aclear view of the road by the camera. Haveany windshield damage in the area of thecamera's field of view repaired.
Note:If something hits the front end of yourvehicle or damage occurs, the radar sensingzone may change. This could cause missedor false vehicle detections. Contact anauthorized dealer to have the radar checkedfor proper coverage and operation.
Note:If your vehicle detects excessive heatat the camera or a potential misalignmentcondition, a message may display in theinformation display indicating temporarysensor unavailability. This messagedeactivates automatically when operationalconditions are correct. For example, whenthe ambient temperature around the sensordecreases or the sensor automaticallyrecalibrates.
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Driving Aids
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
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Customer Assistance