2018 FORD FUSION ENERGI service

Driving Hints
Breaking-In....................................................228
Economical Driving....................................228
Driving Through Water..............................229
Floor Mats......................................................229
Roadside Emergencies
Roadside Assistance..................................231
Hazard Flashers...........................................232
Fuel Shutoff..................................................232
Jump Starting the Vehicle.......................233
Collision, Damage or Fire Event.............235
Post-Crash Alert System.........................236
Transporting the Vehicle..........................237
Towing Points...............................................237
Customer Assistance
Getting the Services You Need..............239
In California (U.S. Only)...........................240
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................241
Utilizing the Mediation/ArbitrationProgram (Canada Only)......................242
Getting Assistance Outside the U.S. andCanada.......................................................242
Ordering Additional Owner's Literature........................................................................243
Reporting Safety Defects (U.S. Only)........................................................................244
Reporting Safety Defects (Canada Only)........................................................................244
Fuses
Fuse Specification Chart.........................246
Changing a Fuse.........................................256
Maintenance
General Information..................................258
Opening and Closing the Hood.............258
Under Hood Overview..............................259
Engine Oil Dipstick.....................................260
Engine Oil Check........................................260
Oil Change Indicator Reset......................261
Engine Coolant Check...............................261
Automatic Transmission Fluid Check........................................................................265
Brake Fluid Check.......................................266
Washer Fluid Check...................................266
Fuel Filter.......................................................267
Changing the 12V Battery........................267
Checking the Wiper Blades....................268
Changing the Wiper Blades....................269
Adjusting the Headlamps.......................269
Changing a Bulb..........................................270
Changing the Engine Air Filter................272
Vehicle Care
General Information...................................274
Cleaning Products......................................274
Cleaning the Exterior.................................274
Waxing.............................................................275
Cleaning the Engine...................................276
Cleaning the Windows and Wiper Blades........................................................................276
Cleaning the Interior...................................277
Cleaning the Instrument Panel andInstrument Cluster Lens.......................277
Cleaning Leather Seats............................278
Repairing Minor Paint Damage..............278
Cleaning the Wheels.................................278
Vehicle Storage............................................279
Body Styling Kits........................................280
Wheels and Tires
General Information...................................281
Tire Sealant and Inflator Kit....................281
Tire Care.........................................................287
Using Summer Tires..................................302
Using Snow Chains....................................302
Tire Pressure Monitoring System.........303
Technical Specifications.........................306
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Table of Contents

Capacities and Specifications
Engine Specifications...............................308
Motorcraft Parts.........................................309
Vehicle Identification Number................310
Vehicle Certification Label........................311
Transmission Code Designation.............311
Capacities and Specifications................312
Bulb Specification Chart...........................315
Audio System
General Information....................................317
Audio Unit - Vehicles With: SYNC 3/SonyAudio System............................................318
Audio Unit - Vehicles With: SYNC,Vehicles Without: Touchscreen Display........................................................................320
Audio Unit - Vehicles With: SYNC 3,Vehicles Without: Sony Audio System........................................................................325
Digital Radio.................................................326
Satellite Radio.............................................328
USB Port..........................................................331
SYNC™
General Information..................................332
Using Voice Recognition..........................334
Using SYNC™ With Your Phone...........336
SYNC™ Applications and Services......348
Using SYNC™ With Your Media Player........................................................................353
SYNC™ Troubleshooting........................362
SYNC™ 3
General Information..................................370
Home Screen...............................................383
Using Voice Recognition..........................384
Entertainment.............................................390
Climate............................................................401
Phone.............................................................404
Navigation....................................................409
Electric Vehicle Information....................419
Apps................................................................439
Settings..........................................................442
SYNC™ 3 Troubleshooting....................456
Accessories
Accessories..................................................469
Ford Protect
Ford Protect...................................................471
Scheduled Maintenance
General Maintenance Information.......473
Normal Scheduled Maintenance.........476
Special Operating Conditions ScheduledMaintenance...........................................480
Scheduled Maintenance Record..........482
Appendices
Electromagnetic Compatibility.............493
End User License Agreement................495
Type Approvals.............................................521
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Table of Contents

Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, such as SYNC Vehicle HealthReport or MyFord Mobile App, you consentthat certain diagnostic information may
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also be accessed electronically by FordMotor Company and Ford authorizedservice facilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries. See SYNC™ (page 332).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data isrecorded by your vehicle only if anon-trivial crash situation occurs; no datais recorded by the event data recorderunder normal driving conditions and nopersonal data or information (e.g., name,gender, age, and crash location) isrecorded (see limitations regarding 911Assist and Traffic, directions andInformation privacy below). However,parties, such as law enforcement, couldcombine the event data recorder datawith the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the eventdata recorder is needed. In addition tothe vehicle manufacturer, otherparties, such as law enforcement, thathave such special equipment, can readthe information if they have access tothe vehicle or the event data recorder.Ford Motor Company and Ford ofCanada do not access event datarecorder information without obtainingconsent, unless pursuant to court orderor where required by law enforcement,other government authorities or otherthird parties acting with lawfulauthority. Other parties may seek toaccess the information independentlyof Ford Motor Company and Ford ofCanada.
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Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 332).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. For more information, seeTraffic, Directions and Information,Terms and Conditions. See SYNC™(page 332).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
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We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to Account Manager, go towww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
vehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,see the Warranty Manual that is providedto you along with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATHor SERIOUS INJURY to the CHILD canoccur.
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Introduction

On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gainaccess to vehicle data and impair theperformance of safety related systems.Only allow repair facilities that follow ourservice and repair instructions to connecttheir equipment to the data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,
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2. Grasp the shoulder portion and pulldownward until you pull the entire beltout. As the belt retracts, you will heara clicking sound. This indicates theseatbelt is now in the automaticlocking mode.
Rear outboard inflatable seatbelts(second row only–if equipped)
1. Buckle the combination lap andshoulder belt.
2. Grasp the lap portion of the belt andpull upward until you pull the entirebelt out.
3. Allow the belt to retract. As the beltretracts, you will hear a clicking sound.This indicates the seatbelt is now in theautomatic locking mode.
How to Disengage the AutomaticLocking Mode
Unbuckle the combination lap andshoulder belt and allow it to retractcompletely to disengage the automaticlocking mode and activate the vehiclesensitive (emergency) locking mode.
Rear Inflatable Seatbelt (If Equipped)
WARNINGS
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components.Failure to follow this instruction couldresult in personal injury or death.
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow thisinstruction could result in personal injuryor death.
The rear inflatable seatbelts are in theshoulder portion of the seatbelts of thesecond-row outboard seating positions.
Note:The rear inflatable seatbelts arecompatible with most infant and childsafety car seats and belt positioning boosterseats when properly installed. This isbecause they are designed to fill with acooled gas at a lower pressure and at aslower rate than traditional airbags. Afterinflation, the shoulder portion of theseatbelt remains cool to the touch.
The rear inflatable seatbelt consists of thefollowing:
•An inflatable bag in the shoulderseatbelt webbing.
•Lap seatbelt webbing with automaticlocking mode.
•The same warning light, electroniccontrol and diagnostic unit as used forthe front seatbelts.
•Impact sensors in various parts of thevehicle.
How does the rear inflatable seatbeltsystem work?
The rear inflatable seatbelts function likestandard restraints in everyday usage.
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