System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction. You can customize the voicerecognition system to provide more or lessinstruction and feedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Press the voice button. Whenprompted, say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Provides more detailed interaction andguidance. (Recommended for first timeusers.)
interaction mode novice
Provides less audible interaction and guid-ance.interaction mode advanced
Confirmation Prompts
Confirmation prompts are short questionsthe system asks when it is not sure of yourrequest or when there is more than onepossible response to your request.
To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
voice settings
Then either of the following:
Make a best guess from the command; youmay still occasionally be asked to confirmsettings.
confirmation prompts off
Clarify your voice command with a shortquestion.confirmation prompts on
Phone Confirmation
Using phone confirmations the systemasks you to verify before placing any calls.
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Sending a Text Message
Note:You can only send a text message toone recipient at a time.
1. Select the send option when thedesired selection highlights in the audiodisplay.
2. Select the confirmation option whenthe contact appears.
3. Press the OK button again to confirmwhen the system asks if you want tosend the message. A pre-definedsignature appears on each textmessage.
Note:You can send text messages eitherby choosing a contact from the phonebookand selecting the text option from the audiodisplay or by replying to a received messagein the inbox.
Accessing Your Phone Settings
These are phone-dependent features. Yourphone settings allow you to access andadjust features such as your ring tone andtext message notification, modify yourphonebook, and set up automaticdownload.
1. Press the PHONE button.
2. Scroll until the phone settings optionappears, and then press the OK button.
Scroll to select from the following options:
Description and actionMenu Item
If this option is checked, the system uses the cellular phoneas the master when there is more than one cellular phonepaired to the system. This option can be changed for allcellular phones (not only the active phone) using theBluetooth Devices menu.
Set as master
See the cellular phone name, provider name, cellularphone number, and signal level. When done, press the leftarrow buttons to return to the phone status menu.
Phone status
Select which ringtone sounds during an incoming call (oneof the system's tones or your cellular phone's). If yourphone supports in-band ringing, your phone's ringtonesounds when you choose the cellular phone ringtoneoption.
Set ringtone
1. Press the OK button to select and scroll to hear eachringtone.2. Press the OK button to select a ringtone.
Have the option of hearing an audible tone to notify youwhen a text message arrives. Press the OK button toswitch the audible tone off or on.
Text msg notify
Modify the contents of your phonebook (such as add,delete or download). Press the OK button to select andscroll between the choices in the phonebook preferencestable below.
Phonebook pref.
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Phonebook preferencesMenu Item
Push the desired contacts on your cellular phone. See yourdevice's manual on how to push contacts. Press the OKbutton to add more contacts from your phonebook.
Add contacts
When a message asking you to delete appears, select theoption to confirm. Press the OK button to delete thecurrent phonebook and call history. The system takes youback to the menu for phone settings.
Delete
Press the OK button to select and download your phone-book to the system.Download now
When automatic download is on, the system deletes anychanges (additions or deletions) saved in the system sinceyour last download.
Auto-download
When automatic download is off, the system does notdownload your phonebook when your cellular phoneconnects to SYNC.
You can only access your phonebook, call history and textmessages when your paired cellular phone connects tothe system. Check or uncheck this option to downloadyour phonebook automatically each time your phoneconnects to the system. Download times are phone-dependent and quantity-dependent.
Enabling this feature allows you to select how yourcontacts are displayed. You can select:Sorting Pref.
Last/First nameFirst/Last name
Bluetooth Devices
The Bluetooth Devices menu allows youto add, connect and delete devices as wellas set a phone as primary.
1. Press the PHONE button.
2.Scroll until Bluetooth Devices appears,and then press the OK button.
Select from the following options:
Description and actionMenu Item
Pair additional phones to the system.Add1. Select the option to add to start the pairing process.
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To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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USB and media issues
Possible solution(s)Possible cause(s)Issue
Make sure you correctlyconnect the device to SYNC,and that you have pressedplay on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC does not recognizemusic that is on my device.The file may be corrupted.
Some devices require you tochange the USB settingsfrom mass storage to MTPclass.
The song may have copy-right protection, which doesnot allow it to play.
Voice command issues
Possible solution(s)Possible cause(s)Issue
Review the phone voicecommands and the mediavoice commands at thebeginning of their respectivesections.
You may be using the wrongvoice commands.
SYNC does not understandwhat I am saying.After pressing the voice icon,wait until after the tonesounds and Listeningappears before saying acommand. Any commandspoken before this does notregister with the system.
You may be speaking toosoon or at the wrong time.
Review the media voicecommands at the beginningof the media section.
You may be using the wrongvoice commands.SYNC does not understandthe name of a song or artist.
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GENERAL INFORMATION
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you cansimply touch the item or option that youwant to select. The button changes colorwhen you select it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time.Software downloads can take place for upto 30 minutes after you have switched yourvehicle off. The updates do not interruptthe normal use of your SYNC 3 system. Ifa download does not complete for anyreason, the download continues where itleft off at the next Wi-Fi connectedopportunity. Upon activation of an update,a banner displays on the touchscreenindicating the system update. Select theicon to see more detail. This icon displaysfor two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selectionfor automatic updates toOFF.
AutomaticSystemUpdates
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due toholidays.
Privacy Information
When you connect a cellular phone toSYNC 3, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort diagnostic log of approximately 10minutes of all recent system activity. Thelog profile and other system data may beused to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when thecellular phone or media player isconnected.
If you no longer plan to use the system oryour vehicle, we recommend you performa Master Reset to erase all storedinformation. You can find more informationabout the Master Reset in GeneralSettings. See Settings (page 442). Systemdata cannot be accessed without specialequipment and access to your vehicle'sSYNC 3 module. Ford Motor Company,Ford of Canada and The Lincoln MotorCompany do not access the system datafor any purpose other than as describedabsent consent, a court order, or whererequired by law enforcement, othergovernment authorities, or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company,Ford of Canada and The Lincoln MotorCompany.
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SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription termthat begins on the date of sale or lease ofyour vehicle. See an authorized dealer foravailability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and alist of SiriusXM satellite radio channels,and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming. This includes canceling,moving or adding particular channels, andits prices, at any time, with or without noticeto you. Ford Motor Company shall not beresponsible for any such programmingchanges.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
The following buttons are available for SiriusXM:
Action and descriptionMenu item
Touch this button to see a list of available stations.Browse
A pop-up appears, allowing you to type in the call numbers ofa station.Direct Tune
Once you enter the stations call numbers, you can select:
The system tunes to the station you select.Enter
You exit the pop-up and the current stationcontinues to play.Cancel
You can press the backspace button to delete the previousnumber.
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