FunctionButton
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
USB Port
The USB port is on the instrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 439).
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
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SYNC™ 3E229068
Sound Settings
Adjusts the amount the audio system volume increases with speed,or turns the feature off.SpeedCompensatedVol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USBdevice is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art isused for your music files. This overrides anycover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata informationsuch as genre, artist, album.Gracenote®Management
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure that the device does not havean auto-install program or active securitysettings.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.
Bluetooth audiodoes notstream.
The device is notconnected.
Try switching your device off, resetting it orremoving the battery, then reconnect it toSYNC 3.
The device is in a badstate.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 390).The file format is notsupported by SYNC 3.
Update media index. See Settings (page442).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
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SYNC™ 3
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
Connect a compatible device or mediaplayer.The device or mediaplayer is incompatible.
SYNC 3 doesnot display thesong informa-tion, repeat, orshuffle buttons.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connec-tion.Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t usethe default name unless it contains aunique identifier, such as part of the MACaddress.
Multiple Access pointswithin range with thesame SSID.
Position the vehicle close to the hotspotwith the front of the vehicle facing thehotspot direction and remove obstacles ifpossible. Other Wi-Fi, Bluetooth, microwaveand cordless phones may cause interfer-ence.
Weak signal probablydue to distance from thehotspot, obstruction orhigh interference.
Disconnectingafter successfulconnection.
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SYNC™ 3
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to thecontact names stored on your cell phone.
You may not be sayingthe name exactly as itappears on your phone-book.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreignnames storedon my cellphone.
Helpful Hint: You can select your contactmanually. Press PHONE. Select the optionfor phonebook and then contact name.Press the soft-key option to hear it. SYNC3 will read the contact name to you, givingyou some idea of the pronunciation it isexpecting.
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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SYNC™ 3
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting, refer to the regional Fordor Lincoln website.
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SYNC™ 3
End User License Agreement.................495VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................495Engine Block Heater....................................148Using the Engine Block Heater......................149Engine Coolant Check................................261Adding Coolant...................................................262Coolant Change.................................................264Engine Coolant TemperatureManagement..................................................265Fail-Safe Cooling...............................................264Recycled Coolant...............................................263Severe Climates.................................................263Engine Emission Control...........................164Engine ImmobilizerSee: Passive Anti-Theft System....................68Engine Oil Check.........................................260Adding Engine Oil..............................................260Engine Oil Dipstick......................................260Engine Specifications................................308Entertainment..............................................390AM/FM Radio......................................................392Apps.......................................................................400Bluetooth Stereo or USB................................399CD (If equipped)................................................398HD Radio™ Information (IfAvailable)........................................................395SiriusXM® Satellite Radio (IfActivated)........................................................392Sources...................................................................391Supported Media Players, Formats andMetadata Information...............................400USB Port..............................................................400Environment......................................................15EPBSee: Electric Parking Brake.............................180Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13Exterior Mirrors................................................84Auto-Dimming Feature......................................85Blind Spot Monitor..............................................86Fold-Away Exterior Mirrors...............................85Heated Exterior Mirrors......................................85Integrated Blind Spot Mirrors..........................85Memory Mirrors.....................................................85Power Exterior Mirrors........................................84Puddle Lamps ......................................................85
Signal Indicator Mirrors......................................85
F
Fastening the Seatbelts...............................33Rear Inflatable Seatbelt.....................................35Seatbelt Locking Modes....................................34Using Seatbelts During Pregnancy................33Flat Tire InflationSee: Tire Sealant and Inflator Kit..................281Floor Mats.......................................................229Fog Lamps - FrontSee: Front Fog Lamps........................................80Ford Credit..........................................................11US Only......................................................................11Ford Protect....................................................471Ford Protect Extended Service Plan(CANADA ONLY)...........................................472Ford Protect Extended Service Plans (U.S.Only)...................................................................471Front Fog Lamps............................................80Front Parking Aid..........................................188Obstacle Distance Indicator..........................189Front Passenger Sensing System............43Fuel and Refueling........................................157Fuel Consumption........................................162Fuel Economy......................................................162Fuel Filler Funnel Location........................159Fuel Filter.........................................................267Fuel Quality.....................................................157Choosing the Right Fuel...................................157Fuel Freshness Mode........................................158Fuel Shutoff...................................................232Fuses................................................................246Fuse Specification Chart..........................246Passenger Compartment Fuse Panel........253Power Distribution Box....................................246
G
Garage Door OpenerSee: Universal Garage Door Opener............137Gauges...............................................................89Left Information Display...................................89Right Information Display..................................91GearboxSee: Transmission...............................................175
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Index
Refueling.........................................................160Fuel Filler Door Manual OverrideLever...................................................................162System Warnings................................................162Remote Control..............................................50Car Finder................................................................53Intelligent Access Key........................................50Remote Start.........................................................54Replacing the Battery.........................................52Sounding the Panic Alarm................................53Using the Key Blade.............................................51Remote Start..................................................127Automatic Settings............................................127Repairing Minor Paint Damage...............278Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl.............................................................55Reporting Safety Defects (CanadaOnly)..............................................................244Reporting Safety Defects (U.S.Only)..............................................................244Roadside Assistance...................................231Vehicles Sold in Canada: Getting RoadsideAssistance........................................................232Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................232Vehicles Sold in Canada: Using RoadsideAssistance........................................................232Vehicles Sold in the United States: GettingRoadside Assistance....................................231Vehicles Sold in the United States: UsingRoadside Assistance....................................231Roadside Emergencies...............................231Running-InSee: Breaking-In.................................................228Running Out of Fuel....................................159Adding Fuel From a Portable FuelContainer..........................................................159Filling a Portable Fuel Container..................159
S
Safety Canopy™.............................................47
Safety Precautions.......................................157Satellite Radio..............................................328Satellite Radio Electronic Serial Number(ESN)................................................................329Satellite Radio Reception Factors...............329SiriusXM Satellite Radio Service..................329Troubleshooting.................................................330Scheduled Maintenance Record...........482Scheduled Maintenance...........................473Seatbelt Extension........................................39Seatbelt Height Adjustment......................36Seatbelt Reminder.........................................37Belt-Minder™.........................................................37Seatbelts...........................................................32Principle of Operation.........................................32Seatbelt Warning Lamp and IndicatorChime..............................................................36Conditions of operation.....................................37Seats.................................................................128Security..............................................................68Settings...........................................................442911 Assist...............................................................447Ambient Lighting...............................................453Bluetooth.............................................................444Clock......................................................................444Display...................................................................455General...................................................................451Media Player........................................................443Mobile Apps........................................................450Navigation............................................................448Phone....................................................................444Radio.......................................................................447Sound.....................................................................442Valet Mode...........................................................455Vehicle...................................................................453Voice Control.......................................................455Wi-Fi and Hotspot.............................................452Side Airbags.....................................................45Side Sensing System..................................189Obstacle Distance Indicator..........................190Sitting in the Correct Position..................128Snow ChainsSee: Using Snow Chains.................................302Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12
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Index