GAUGES
Left Information Display.A
Speedometer.B
Right Information Display.C
Left Information Display
Odometer
Located in the bottom of the informationdisplay. Registers the accumulateddistance your vehicle has traveled.
Battery Gauge:
For Energi vehicles, a large battery gaugeis provided while the vehicle operates inPlug-In Power Mode only. See Plug-InHybrid Vehicle Operation (page 152).The fill level indicates the amount ofenergy stored in the high voltage batterythat is available for Plug-in Power Mode.A full fill represents the total amount ofenergy you can get from an external charge(plugging your vehicle in). When the fillreaches empty, your vehicle automaticallyenters Hybrid Mode and the large batterygauge will no longer be shown.
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Instrument ClusterE151261
Fuel Economy (Energi only)
This display is only available in HybridMode. In Plug-in Power Mode the displaychanges to Miles (or km)/Full Charge.
An Instant Fuel Economy gauge is providedalong with Avg Fuel Economy. Whileviewing this screen you can reset youraverage fuel economy by pressing andholding the OK button on the left handsteering wheel controls. For moreinformation see Common Displays in thischapter.
Trip 1 & 2
Provides trip odometer, trip average fueleconomy and trip timer.
Distance traveled on battery power onlywith the engine off is shown in blue nextto total trip distance.
For Energi vehicles total plug-in electricityused in kilowatt hours (kWh) is shown inblue next to trip average fuel economy.
Information
In this mode, you can viewdifferent vehicle systeminformation and perform asystem check.
Information
Displays a number of different system tutorials. Use theup or down arrows to scroll through the tutorials. Thenpress OK to view.
TutorialWarnings
Displays the associated driver alert graphic.Driver Alert
MyKeys (Number of MyKeys programmed)MyKey
MyKey Miles (km) (Distance traveled using aprogrammed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. Thesystem check menu may appear different based uponequipment options and current vehicle status. Use theup or down arrow buttons to scroll through the list.
System Check
Settings
In this mode, you can configuredifferent driver setting choices.
Note:Some items are optional and maynot appear.
Note:Some MyKey items will only appearif a MyKey is set.
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Information DisplaysE144642 E100023
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Customer RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states within the United States,you must directly notify Ford in writingbefore pursuing remedies under yourstate's warranty laws, and Ford is alsoallowed a final repair attempt.
Additionally, in some states within theUnited States, a consumer has the optionof submitting a warranty dispute to theBBB Auto Line before taking action underthe Magnuson-Moss Warranty Act, or tothe extent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18,000 mi (29,000 km), whicheveroccurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3. The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
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Customer Assistance
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and DescriptionMenu Item
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
mobile (apps |applications)
Use this command to discover the available voice commands.help
SYNC Mobile App Voice Commands
The following voice commands are always available:
Action and DescriptionMenu Item
SYNC prompts you to say the name of anapp to start it on SYNC.mobile (apps | applications)
SYNC lists all of the currently availablemobile apps.list [mobile] (apps | applications)
Searches your connected mobile device forSYNC-compatible mobile apps.find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.You can grant these group permissionsindividually. You can change a permissiongroup status any time when not driving, byusing the settings menu.
When you launch an app using SYNC, thesystem may ask you to grant certainpermissions, for example:
•To allow your vehicle to provide vehicleinformation to the app such as, but notlimited to: Fuel level, fuel economy, fuelconsumption, engine speed, rainsensor, odometer, VIN, externaltemperature, gear position, tirepressure, and head lamp status.
•To allow your vehicle to provide drivingcharacteristic information such as, butnot limited to: MyKey, seat belt status,engine revolutions per minute, gearposition, braking events, steering wheelangle, and accelerator pedal position.
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SYNC™
Once an app is running through AppLink,you can control main features of the appthrough voice commands and steeringwheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps will work automatically with nosetup. Other apps will want you to configureyour personal settings and personalize yourexperience by creating stations orfavorites.We recommend you do this athome or outside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Ford is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
Action and Descrip-tionMenu Item
SYNC 3 will searchand connect tocompatible app(s)running on yourmobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3requires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
The connected device sends data to Fordin the United States. The information isencrypted and includes your VIN, SYNC 3module number, odometer, usagestatistics and debugging information. Weretain this data for only as long asnecessary to provide this service,troubleshoot, and improve products andservices and to offer you products andservices that may interest you whereallowed by law.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Ford reserves the right to limitfunctionality or deactivate mobile apps atany time.
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SYNC™ 3
Other Maintenance Items 1
Rotate tires, inspect tire wear and measure tread depth.
Every 10,000 mi(16,000 km)Inspect engine oil filter for corrosion.2
Perform multi-point inspection (recommended).
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant and motor/electronics coolant.3Every 100,000 mi(160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
Change automatic transmission fluid.Every 150,000 mi(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 Inspect the engine oil filter for corrosion every one year or 10,000 mi (16,000 km). Ifcorrosion is present, change the filter then top-off the engine oil, if required. Do not resetthe Intelligent Oil-Life Monitor.3 Initial replacement at six years or 100,000 mi (160,000 km), then every three years or50,000 mi (80,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the information displayprompting you to change your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,you reset the Intelligent Oil-Life at25,000 mi (40,000 km)). Perform theengine air filter replacement.
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Scheduled Maintenance