Draining the Fuel Filter Water Trap - 6.7L
Diesel............................................................352
Fuel Filter - 6.2L/6.8L.................................353
Changing the 12V Battery.........................354
Checking the Wiper Blades.....................356
Changing the Wiper Blades.....................356
Adjusting the Headlamps
........................356
Changing a Bulb..........................................358
Bulb Specification Chart...........................361
Changing the Engine Air Filter - 6.2L/ 6.8L...............................................................363
Changing the Engine Air Filter - 6.7L Diesel...........................................................364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel..................................366
Vehicle Care
General Information
.....................................371
Cleaning Products
........................................371
Cleaning the Exterior
....................................371
Waxing..............................................................372
Cleaning the Engine....................................373
Cleaning the Exhaust - 6.7L Diesel........373
Cleaning the Windows and Wiper Blades..........................................................374
Cleaning the Interior...................................374
Cleaning the Instrument Panel and Instrument Cluster Lens........................375
Cleaning Leather Seats.............................376
Cleaning the Wheels...................................377
Vehicle Storage.............................................377
Wheels and Tires
General Information
...................................380
Tire Care..........................................................382
Using Snow Chains....................................400
Tire Pressure Monitoring System..........400
Changing a Road Wheel..........................408
Technical Specifications
...........................419 Capacities and Specific-
ations
Engine Specifications - 6.2L
.....................421
Engine Specifications - 6.7L Diesel
........421
Engine Specifications - 6.8L
....................422
Motorcraft Parts - 6.2L
..............................423
Motorcraft Parts - 6.7L Diesel.................424
Motorcraft Parts - 6.8L..............................425
Vehicle Identification Number................426
Vehicle Certification Label
.......................427
Transmission Code Designation............427
Capacities and Specifications - 6.2L....428
Capacities and Specifications - 6.7L Diesel...........................................................433
Capacities and Specifications - 6.8L
..............................................................440
Audio System
General Information
...................................446
Audio Unit - Vehicles With: AM/FM......447
Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................448
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display
..............................453
Digital Radio
..................................................454
Satellite Radio..............................................456
USB Port
.........................................................459
SYNC™
General Information
..................................460
Using Voice Recognition...........................462
Using SYNC™ With Your Phone...........464
SYNC™ Applications and Services
......476
Using SYNC™ With Your Media Player............................................................481
SYNC™ Troubleshooting.........................490
SYNC™ 3
General Information
..................................498
Home Screen
................................................509
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Using Voice Recognition............................510
Entertainment................................................517
Climate.............................................................527
Phone...............................................................529
Navigation......................................................535
Apps.................................................................543
Settings...........................................................546
SYNC™ 3 Troubleshooting.....................560
Accessories
Accessories....................................................574
Auxiliary Switches.......................................575
Ford Protect
Ford Protect...................................................579
Scheduled Maintenance
General Maintenance Information........581
Normal Scheduled Maintenance..........585
Special Operating Conditions Scheduled Maintenance.............................................589
Scheduled Maintenance Record
...........599
Appendices
Electromagnetic Compatibility
.............609
End User License Agreement
...................611
Type Approvals
.............................................637
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•
How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada. Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 460).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 460).
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Introduction
Using your Vehicle as an
Ambulance
If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. We urge ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder
’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877 –840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, overpressurized fuel and a
risk of spraying fuel which could lead to
fires.
If your vehicle has the Ford Ambulance
Preparation Package, it will be indicated
on the Safety Compliance Certification
Label. The label is on the driver side door
pillar or on the rear edge of the driver door.
You can determine whether the
ambulance manufacturer followed Ford ’s
recommendations by directly contacting
that manufacturer. The Ford Ambulance
Preparation Package is only available on
certain diesel engine equipped vehicles.
Using your Vehicle as a Stationary
Power Source
Information and guidelines for operating a
vehicle with an aftermarket power take-off
system are in this Owner's Manual. See
Power Take-Off (page 215). MOBILE COMMUNICATIONS
EQUIPMENT WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
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INSTRUMENT PANEL OVERVIEW
Direction indicators. See Direction Indicators (page 93).
A
Wiper lever. See
Wipers and Washers (page 87).
B
Information display controls. See
Information Displays (page 114).
C
Instrument cluster. See
Instrument Cluster (page 105).
D
Navigation, media, phone.
E
Entertainment display.
F
Hazard flasher switch. See
Hazard Flashers (page 305).
G
Audio. See
Audio System (page 446).
H
Climate control. See
Climate Control (page 148).
I
Rear defrost.
J
Start button. See
Keyless Starting (page 178).
K
Voice control. See
Voice Control (page 84).
L
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following
could cause a decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
Other short-distance radio transmitters,
such as amateur radios, medical
equipment, wireless headphones, remote
controls and alarm systems may operate
on the same frequency as your remote
control. If other transmitters are operating
on those frequencies, you may not be able
to use your remote control. Using your
remote control near some types of
electronic equipment, such as USB devices,
computers or cell phones can interfere with
remote operation. Operating your remote
control near metal or metallic-finished
purses, bags or clothing can interfere with
remote operation. You can lock and unlock
the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
still operates if you press any button
unintentionally.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle within
3 ft (1 m)
proximity of an intelligent access key.
• You press the tailgate release button.
• You press a button on the remote
control.
If excessive radio frequency interference
is present in the area or if the remote
control battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote Control
(page
56).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
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Note:
The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Remote Control (page 56).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
Note: Do not use the outside door handle
as a roof cargo strap. At the Electronic Tailgate (If Equipped)
Press the exterior tailgate release button
inside of the tailgate handle. The tailgate
unlocks and opens. See
Tailgate Lock
(page 72).
Smart Unlock
(If Equipped)
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle ’s passenger compartment or
rear cargo area.
If you leave your key in the ignition, when
you open the driver door and lock your
vehicle with the power door lock control,
the doors lock then unlock.
You can still lock your vehicle with the key
in the ignition by:
• Using the manual lock on the inside of
the door.
• Locking the driver door with a key.
• Using the keyless entry keypad.
• Using the lock button on the remote
control.
Smart Unlocks for Intelligent
Access Keys
(If Equipped)
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle ’s passenger compartment or
rear cargo area.
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D (start) - Cranks the engine.
KEYLESS STARTING
Note: The system may not function if the
intelligent access key is close to metal
objects or electronic devices, for example
keys or a cell phone.
Note: A valid intelligent access key must
be located inside your vehicle to switch the
ignition on and start your vehicle.
Ignition Modes The keyless starting system has three
modes:
Off:
Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when your vehicle is running but is not
moving.
On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
Start:
Starts your vehicle. The engine may
not start when your vehicle starts. •
Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when the ignition is on and when your
vehicle starts.
STARTING A GASOLINE
ENGINE - 6.2L/6.8L
When you start the engine, the idle speed
increases. This helps to warm up the
engine.
If the engine idle speed does not slow
down automatically, have your vehicle
checked by an authorized dealer.
Before starting the engine check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Move the transmission selector lever
to position P.
• Turn the ignition key to the on position.
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Turn the key to the start position to start your vehicle.
3. When the engine starts, release the key
and then gradually release the brake
pedal as the engine speed increases.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
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