SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Automotive fuels can cause serious
injury or death if misused or
mishandled.
Flow of fuel through a fuel pump
nozzle can produce static electricity.
This can cause a fire if you are filling
an ungrounded fuel container. Fuel may contain benzene, which is
a cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling. •
Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is swallowed,
call a physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and
wash skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors could cause
an adverse reaction, serious personal
injury or sickness. If fuel is splashed on
the skin, wash the affected areas
immediately with plenty of soap and
water. Consult a physician immediately
if you experience any adverse reactions.
187
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Fuel and Refueling
WARNINGS
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Stop refueling after the fuel pump
nozzle automatically shuts off for the
second time. Failure to follow this
will fill the expansion space in the fuel tank
and could lead to fuel overflowing. The fuel system may be under
pressure. If the fuel filler cap is
venting vapor or if you hear a hissing
sound, wait until it stops before completely
removing the fuel filler cap. Otherwise, fuel
may spray out and injure you or others. If you do not use the proper fuel filler
cap, excessive pressure or vacuum
in the fuel tank may damage the fuel
system or cause the fuel cap to disengage
in a collision, which may result in possible
personal injury. Note:
If you must replace the fuel filler cap,
replace it with a fuel filler cap designed for
your vehicle. The vehicle Warranty may be
void for any damage to the fuel tank or fuel
system if the correct genuine Ford or
Motorcraft® fuel filler cap is not used.
Fueling Tips
If air is allowed to enter the fuel system the
engine automatically purges any trapped
air. To purge the air sooner: prior to engine
start, prime the system by turning the key
to on for 30 seconds then to off. Repeat
this several times. The engine may run
rough and produce white smoke while air
is in the system. This is normal.
Use only clean, approved containers that
will prevent the entry of dirt or water
whenever you store diesel fuel. Diesel fuel must not be stored in a
galvanized container. The fuel will dissolve
the zinc in the galvanized container. The
zinc will then remain in the fuel. If you run
the contaminated fuel through the engine,
the zinc will deposit in the fuel injectors
causing expensive-to-repair damage.
Diesel fuel dispensing nozzle fill rate
Your vehicle has a fuel fill pipe that is able
to accept fuel up to 20 gal (76 L) per
minute from an 1.2 in (30 mm)
fuel-dispensing nozzle. Pumping fuel at
greater flow rates may result in premature
nozzle shut-off or spit back.
Truck stops have pumps and nozzles
designed for larger, heavy-duty trucks.
When refueling at truck stops: if the nozzle
shuts off repeatedly when refueling, wait
5– 10 seconds; then use a slower rate of
flow, do not depress the nozzle trigger as
far.
Refueling
When fueling your vehicle do the following:
1. Fully open the fuel tank filler door until
it engages and remove the fuel tank
filler cap. The fuel tank filler cap has
an indexed design with a 1/4 turn
on/off feature. Carefully turn the filler
cap counterclockwise until it spins off.
194
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Fuel and Refueling
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
311
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Customer Assistance
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
312
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Customer Assistance
E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+63-2-717-6410
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed. Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
315
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Customer Assistance
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
317
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Customer Assistance
Display screen: Shows audio and SYNC information.
A
Number block:
In radio mode, store and recall your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track. In phone mode, enter a phone
number.
B
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
C
OK and cursor arrows:
Press the up and down arrow buttons to select the
various settings. When you make your selection, press the left and right arrow
buttons to change the settings. Press
OK to set, or press MENU to exit.
D
TUNE: In radio mode, turn to search through the radio frequency band. In SIRIUS
mode, turn to find the previous or next available satellite radio station.
E
449
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Audio SystemE217906
Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If you select a specific category (such as jazz, rock or news), press to
find the next or previous station in the category you select. In CD mode, press
to select the next or previous track. Press and hold to move quickly forward or
backward through the current track.
F
CD slot:
Insert a CD.
G
Eject:
Press to eject a CD.
H
Vol and Power:
Turn to adjust the volume. Press to switch the system on and
off.
I
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
J
MENU:
Press to access different audio system features. See Menu Structure.
K
MEDIA:
Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press
OK to select a source.
L
Clock: Press to access the clock setting. Use the center arrow controls to change
the hours and minutes. You can also set the clock by pressing
MENU and
scrolling to Clock Settings. If not in phone mode, press to display the clock.
M
RADIO:
Press to listen to the radio or change radio stations. Press the function
buttons below the radio screen to select different radio functions.
N
SIRIUS:
Press to listen to SIRIUS satellite radio.
O
CD:
Press to listen to a CD. Press the function buttons below the radio screen
to select on-screen options of Repeat or Shuffle.
P
SOUND:
Press to access settings for Treble, Midrange, Bass, Fade and Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
Q
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU. Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press OK to confirm a selection.
450
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, First Printing Audio System