2018 FORD F250 SUPER DUTY lock

Shorter pick-up boxes, such as the 6½-foot
box on the F-250 and F-350, provide less
clearance between the cab and the
fifth-wheel and gooseneck trailer
compared to longer box pick-ups, such as
an 8-foot box on the F-250 or F-350. When
selecting a trailer and tow vehicle, it is
critical to check that this combination
provides clearance between the front of
the trailer and tow vehicle for turns up to
90 degrees. Failure to follow this
recommendation could result in the trailer
contacting the cab of the tow vehicle
during tight turns that are typical during
low-speed parking and turning maneuvers.
This contact could result in damage to the
trailer and tow vehicle.
Safety Chains
Note:
Do not attach safety chains to the
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer
hitch.
Install trailer safety chains to the trailer
hitch as recommended by the
manufacturer. Cross the chains under the
trailer tongue and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground. If the trailer safety chain hook has a latch,
make sure the latch is fully closed. Note:
If you install the hook with the latch
facing toward the rear of your vehicle, you
may not be able to fully close the safety
chain hook latch. If this occurs, install the
hook with the latch facing toward the front
of your vehicle.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a collision greatly
increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 lb (680 kg) when loaded.
Integrated Trailer Brake Controller
(If Equipped)
WARNINGS
The anti-lock brake system does not
control the trailer brakes.
Use the integrated trailer brake
controller to properly adjust the
trailer brakes and check all
connections before towing a trailer. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. 291
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Trailer Brake Effort Setting
The trailer brake controller allows the user
to customize how aggressively the trailer
brakes engage. The default value is the low
setting and is the recommended setting
for most trailers. If your trailer's brakes
require more initial voltage, or if you prefer
more aggressive trailer braking, then select
either the medium or the high setting.
Procedure for Setting Trailer Brake
Controller Mode
Choose the low, medium or high setting
for the required initial trailer brake output.
Procedure for Adjusting Gain
Note:
Only perform this procedure in a
traffic-free environment at speeds of
approximately 20– 25 mph (30–40 km/h).
The gain setting adjusts the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the
trailer manufacturer's instructions.
3. When you plug in a trailer with electric or electric-over-hydraulic brakes, a
confirmation message appears in the
information display. 4. Use the gain adjustment (+ and -)
buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of 6.0 is a good
starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed
of
20– 25 mph (30–40 km/h) and
squeeze the manual control lever
completely.
6. If the trailer wheels lock up, indicated by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Information Display Warning Messages
Note: An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer.
TRAILER BRAKE MODULE FAULT
Displays in response to faults sensed by
the trailer brake controller, accompanied
by a single tone. If this message appears,
contact an authorized dealer as soon as
possible for diagnosis and repair. The
controller may still function, but with
degraded performance.
WIRING FAULT ON TRAILER
Displays when there is a short circuit on
the electric brake output wire.
If this message displays, with no trailer
connected, the problem is with your vehicle
wiring or trailer brake controller. Contact
an authorized dealer.
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If the message only displays with a trailer
connected, the problem is with the trailer
wiring. Consult your trailer dealer for
assistance. This can be a short to ground
(such as a chaffed wire), short to voltage
(such as a pulled pin on trailer emergency
breakaway battery) or the trailer brakes
may be drawing too much current.
Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller.
• Adjust gain setting, using the procedure
above, whenever road, weather, trailer
or vehicle loading conditions change
from when the gain was initially set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only active
when applying the brakes using your
vehicle's brake pedal, not the
controller. •
The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down.
Trailer Lamps WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system
resulting in fire. Contact your authorized
dealer as soon as possible for assistance
in proper trailer tow wiring installation.
Additional electrical equipment may be
required. Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
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When backing down a ramp during boat
launching or retrieval:
•
Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override it. See
Transmission (page
210).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 148).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.
Two-wheel Drive Vehicles
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four (4) wheels
off the ground, such as when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.
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Four-wheel Drive Vehicles Equipped
with a Manual-shift Transfer Case
1. Put the transmission in neutral (N).
2. Put the transfer case in neutral (N).
3.
Put the hub locks in the FREE position.
Always make sure that both hub locks
are set to the same position.
Four-wheel Drive Vehicles Equipped
with an Electronic-shift Transfer Case
Only tow a four-wheel drive vehicle that
has an electronic-shift transfer case with
all wheels on the ground. To do this, place
the transfer case in its neutral position and
engage the four-wheel-down towing
feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
Four-wheel-down Towing
1. Put the ignition in the on position, but do not start the engine. If your vehicle
has an ignition key, turn the key to on.
If your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H.
4. Shift the transmission to neutral (N).
5. Rotate the four-wheel drive switch from
2H to 4L and back to 2H five
times within seven seconds.
Note: If completed successfully, the
information display shows a message
indicating that your vehicle is safe to tow
with all wheels on the ground. Note:
If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
6. Leave the transmission in neutral (N) and turn the ignition as far as it will go
toward the off position (it will not turn
fully off when the transmission is in
neutral). If your vehicle has an ignition
key, you must leave the key in the
ignition while towing. To lock and
unlock your vehicle, use the keyless
entry keypad or extra set of keys. If your
vehicle has intelligent access, press the
engine
START/STOP button once
without pressing the brake pedal. You
do not need to leave your keys in the
vehicle. You can lock and unlock your
vehicle as you normally do.
7. Release the brake pedal. WARNINGS
Do not disconnect the battery during
recreational towing. It prevents the
transfer case from shifting properly
and may cause the vehicle to roll, even if
the transmission is in park (P). Shifting the transfer case to its
neutral position for recreational
towing may cause the vehicle to roll,
even if the transmission is in park (P). It
may injure the driver and others. Make sure
you press the foot brake and the vehicle is
in a secure, safe position when you shift to
neutral (N). Note:
Failing to put the transfer case in its
neutral position while towing with all four
wheels on the ground will damage vehicle
components.
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position and verifying a
message displays in the cluster.
To exit four-wheel-down towing and return
the transfer case to its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Shift the transmission out of neutral (N) and into any other gear.
4. Release the brake pedal.
Note: If completed successfully, the
2H
indicator light illuminates and a
confirmation message displays in the
instrument cluster.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If a message displays in the
instrument cluster stating there is a shift
delay, transfer case gear tooth blockage
may be present. See
Resolving the Shift
Delay Issue after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N). 7. If the transfer case does not
successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the Shift Delay Issue
If the instrument cluster displays a shift
delay message, See
Information
Messages (page 131). You need to
perform the following steps:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. When the issue is resolved, the instrument cluster displays a message
stating neutral tow is disabled.
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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
SNOWPLOWING
Ford recommends that the Super Duty
F-Series used for snow removal include
the snowplow package option.
Installing the Snowplow
Weight limits and guidelines for selecting
and installing the snowplow are in the Ford
Truck Body Builders Layout Book,
snowplow section, found at
www.fleet.ford.com/truckbbas. A typical
installation affects the following: •
Certification to government safety laws
such as occupant protection and airbag
deployment, braking, and lighting. Look
for an Alterer ’s Label on the vehicle
from the snowplow installer certifying
that the installation meets all
applicable Federal Motor Vehicle
Safety Standards (FMVSS).
• The Total Accessory Reserve Capacity
(TARC) is on the lower right side of the
vehicle ’s Safety Compliance
Certification Label. This applies to
Ford-completed vehicles of 10,000 lb
(4,536 kg) GVWR or less. This is the
weight of permanently-attached
auxiliary equipment, such as snowplow
frame-mounting hardware, that can
be added to the vehicle and satisfy
Ford compliance certification to
FMVSS. Exceeding this weight may
require the auxiliary equipment installer
additional safety certification
responsibility. The Front Accessory
Reserve Capacity (FARC) is for
customer convenience.
• Rear ballast weight behind the rear
axle may be required to prevent
exceeding the FGAWR, and provide
front-to-rear weight balance for proper
braking and steering.
• Front wheel toe may require
re-adjustment to prevent premature
uneven tire wear. Specifications are in
the Ford Workshop Manual.
• Headlight aim may require
re-adjustment.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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