AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
549
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201709, Fifth-Printing SYNC™ 3 (If Equipped) 
         
        
        Special Operating Conditions Scheduled
Maintenance...............................................567
Diesel Engine...................................................... 569
Exceptions............................................................ 573
Speed Control See: Cruise Control........................................... 244
Spot Lamps.....................................................95
Cargo and Trailer Hookup Lamps.................. 95
Stability Control
...........................................228
Principle of Operation...................................... 228
Starter Switch See: Ignition Switch........................................... 170
Starting a Diesel Engine
.............................175
........................................................................\
............ 175
Automatic Engine Shutdown......................... 176
Cold Weather Operation................................... 177
Cold Weather Starting...................................... 176
Diesel Engine Fast Start Glow Plug System............................................................... 176
Vehicles with Keyless Start............................. 175
Starting a Gasoline Engine........................172 Automatic Engine Shutdown......................... 174
Failure to Start...................................................... 173
Guarding Against Exhaust Fumes................175
Important Ventilating Information...............175
Stopping the Engine When Your Vehicle is Moving................................................................ 174
Stopping the Engine When Your Vehicle is Stationary.......................................................... 174
Vehicles with an Ignition Key.......................... 172
Vehicles with Keyless Start............................. 172
Starting and Stopping the Engine..........170 General Information.......................................... 170
Steering...........................................................264 Electric Power Steering................................... 264
Steering Wheel Lock - Vehicles With: Push Button Start.......................................171
Unlocking the Steering Wheel........................ 172
Steering Wheel Lock - Vehicles Without: Push Button Start.......................................171
Steering Wheel
...............................................84
Storage Compartments............................168
Sunroof See: Moonroof..................................................... 103
Sun Visors
.......................................................103
Illuminated Vanity Mirror................................. 103
Supplementary Restraints System..........47 Principle of Operation......................................... 47Switching Off the Engine...........................179
Symbols Glossary
.............................................7
SYNC™ 3.......................................................480
General Information........................................ 480
SYNC™ 3 Troubleshooting......................542
SYNC™ Applications and Services........................................................467
911 Assist.............................................................. 468
SYNC Mobile Apps........................................... 469
SYNC™...........................................................463 General Information......................................... 463
SYNC™ Troubleshooting
..........................472
T
Tailgate Lock
....................................................73
Tailgate Step....................................................75
Closing the Step.................................................... 76
Opening the Step................................................. 75
Tailgate...............................................................73
Technical Specifications See: Capacities and Specifications.............415
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................330
Tire Care..........................................................384
Glossary of Tire Terminology........................ 385
Information About Uniform Tire Quality Grading............................................................. 384
Information Contained on the Tire Sidewall........................................................... 386
Temperature A B C............................................ 385
Traction AA A B C.............................................. 385
Treadwear............................................................ 384
Tire Pressure Monitoring System..........399 Changing Tires With a Tire Pressure
Monitoring System........................................ 401
Understanding Your Tire Pressure Monitoring System ....................................... 401
Tires See: Wheels and Tires..................................... 382
Towing a Trailer............................................280 Load Placement.................................................. 281
Towing Points................................................326
Towing the Vehicle on Four Wheels.......311 Emergency Towing.............................................. 311
Recreational Towing........................................... 311
Towing.............................................................280
635
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201709, Fifth-Printing Index