5.Install a new battery (3V CR 2032) withthe + facing upwards.
6.Replace the battery cover.
Remote Control
Intelligent Access Key (If Equipped)
The intelligent access keys operate thepower locks. The key must be in yourvehicle to use the push button start.
Remove Key Blade
The intelligent access key also contains aremovable key blade that you can use tounlock your vehicle.
Push the release button and pull the keyblade out.
Replacing the Battery
Note:Refer to local regulations whendisposing of transmitter batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note: Replacing the battery does not erasethe program med key from your vehicle. Thetransmitter should operate normally.
A message appears in the informationdisplay when the remote control batteryis low. See Information Messages (page88). See Information Messages (page ?).
The remote control uses one coin-typethree-volt lithium battery CR2450 orequivalent.
47EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingKeys and Remote Controls
Brake System
ActionMessage
The system has detected a fault that requires service.Have your vehicle checked as soon as possible.Check Brake System
Battery and Charging System
ActionMessage
Stop your vehicle as soon as it is safe to do so andswitch off the ignition. Contact an authorized dealer.Electrical system overvoltageStop safely
Displays to warn of a low battery condition. Turn offall unneeded electrical accessories. Contact anauthorized dealer.
Battery low See manual
Tire Pressure Monitoring System
ActionMessage
Displays if the tire pressure in one or more tires is belowthe correct pressure. See Tire Pressure MonitoringSystem (page 261).
Tire Pressure Low
Tire Pressure Low Specified:
The system has detected a fault that requires service.Have your vehicle checked as soon as possible. SeeTire Pressure Monitoring System (page 261).
Tire Pressure Monitor Fault
Displays if the system detects a fault with a tire pres-sure sensor or the spare tire is in use. See Tire Pres-sure Monitoring System (page 261).If the warning message remains on after you havechecked the tire pressures, the system has detecteda fault that requires service. Have your vehicle checkedas soon as possible.
Tire Pressure Sensor Fault
90EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingInformation Displays
Keyless Vehicle
ActionMessage
Displayed if the key is not detected by the system. SeePush Button Ignition Switch (page 120).No Key Detected
Displayed as a reminder to turn off the vehicle. SeePush Button Ignition Switch (page 120).Switch ignition off.
Displayed as a reminder to press the brake whilestarting the vehicle.To START Press Brake
Displayed when a valid key is not detected within thevehicle. See Push Button Ignition Switch (page 120).Key Not Inside vehicle
Displays when the key battery is low. Change thebattery as soon as possible. See Remote Control(page 45).
Key Battery low Replace soon
Lighting
ActionMessage
Displays if an electrical malfunction occurs with theheadlamp system. Have your vehicle checked as soonas possible.
Check Headlamp System Seemanual
Maintenance
ActionMessage
Indicates the brake fluid level is low and the brakesystem should be inspected immediately. See BrakeFluid Check (page 212).
Brake fluid level low Servicenow
Indicates that the vehicle sold date has beensuccessful updated. If this date has not been set,contact your authorized dealer.
Maintenance Set initial date
Displays when the date and time are not set.Maintenance Set date
92EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingInformation Displays
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
124EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingStarting and Stopping the Engine
Automatic Engine Restart
Any of the following conditions will resultin an automatic restart of the engine:
•Your foot is removed from the brakepedal.
•You press the accelerator pedal.
•You press the accelerator and thebrake pedal at the same time.
•The driver seatbelt becomesunfastened or the driver door is ajar.
•The transmission is moved from drive(D).
•Your vehicle is moving.
•The interior compartment does notmeet customer comfort when airconditioning or heat is on.
•Fogging of the windows could occurand the air conditioning is on.
•The battery is not within optimaloperating conditions.
•The maximum engine off time isexceeded.
•When you press the Auto-Start-Stopbutton while the engine is stoppedautomatically.
•The heated windshield is turned on.
Any of the following conditions may resultin an automatic restart of the engine:
•The blower fan speed is increased orthe climate control temperature ischanged.
•An electrical accessory is turned on orplugged in.
Disabling Auto-Start-Stop
Press the Auto-Start-Stop button locatedon the center console to switch the systemoff. The button will illuminate. The systemwill only be deactivated for the currentignition cycle. Press the button again torestore Auto-Start-Stop function.
If your vehicle is in an Auto-Start-Stopstate and you shift the transmission toreverse while the brake is not depressed,a message telling you to press the brakewill appear. You must press the brakepedal within 10 seconds, or a shift to parkand a manual restart will be required.
Note:If the Shift to P, Restart Enginemessage appears and the amberAuto-Start-Stop indicator light is flashing,automatic restart is not available. Thevehicle must be restarted manually. SeeInformation Displays (page 85).
126EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingUnique Driving Characteristics
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
296EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
313EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3
Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a newmessage.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for theduration of the phone call even when the phone call is in privacy.Mute Audio inPrivacy
When enabled, an alert displays that your phone is roaming whenyou attempt to place a call.RoamingWarning
When enabled, a message displays when the battery on your phoneis running low.Low BatteryNotification
911 Assist
Note:This service is only available in theUnited States and Canada.
Select this button to modify the on or offsetting for this feature. If the mobilephone’s contacts have been downloaded,you can adjust the following option:
Action and DescriptionMenu Item
You can select up to two numbers from your mobile device's phone-book as emergency contacts for quick access at the end of the 911Assist call process.
Set EmergencyContacts
Radio
This button is available if a Radio sourcesuch as AM or FM is the active mediasource. Pressing the button allows you toaccess the following features:
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