Cold Weather Precautions.......................178
Driving Through Water...............................178
Floor Mats.......................................................179
Roadside Emergencies
Roadside Assistance...................................181
Hazard Flashers...........................................182
Fuel Shutoff...................................................182
Jump Starting the Vehicle........................183
Post-Crash Alert System..........................185
Customer Assistance
Getting the Services You Need..............186
In California (U.S. Only).............................187
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................188
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................189
Getting Assistance Outside the U.S. andCanada.......................................................189
Ordering Additional Owner's Literature..........................................................................191
Reporting Safety Defects (U.S. Only)..........................................................................191
Reporting Safety Defects (Canada Only)..........................................................................191
Fuses
Fuse Box Locations.....................................193
Fuse Specification Chart..........................193
Changing a Fuse.........................................200
Maintenance
General Information..................................202
Opening and Closing the Hood.............202
Under Hood Overview - 2.0L.................203
Under Hood Overview - 1.0L EcoBoost™........................................................................204
Engine Oil Dipstick - 1.0L EcoBoost™........................................................................205
Engine Oil Dipstick - 2.0L........................206
Engine Oil Check........................................206
Oil Change Indicator Reset.....................207
Engine Cooling Fan....................................207
Engine Coolant Check..............................208
Automatic Transmission Fluid Check.........................................................................212
Brake Fluid Check........................................212
Washer Fluid Check....................................213
Changing the 12V Battery.........................213
Checking the Wiper Blades......................215
Changing the Wiper Blades.....................215
Adjusting the Headlamps.........................216
Removing a Headlamp..............................217
Changing a Bulb...........................................218
Bulb Specification Chart..........................226
Changing the Engine Air Filter................227
Drive Belt Routing - 1.0L EcoBoost™........................................................................228
Drive Belt Routing - 2.0L..........................228
Vehicle Care
General Information..................................229
Cleaning Products......................................229
Cleaning the Exterior.................................230
Waxing.............................................................231
Cleaning the Engine....................................231
Cleaning the Windows and Wiper Blades........................................................................232
Cleaning the Interior...................................232
Cleaning the Instrument Panel andInstrument Cluster Lens.......................233
Cleaning Leather Seats.............................233
Repairing Minor Paint Damage.............234
Cleaning the Wheels.................................234
Vehicle Storage............................................234
Body Styling Kits.........................................236
Wheels and Tires
General Information...................................237
Tire Sealant and Inflator Kit...................239
4EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingTable of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
8EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIntroduction
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap. SeeUnder Hood Overview (page 203).Turn it counterclockwise and removeit.
3.Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 279). SeeCapacities and Specifications (page279). You may have to use a funnel topour the engine oil into the opening.
4.Recheck the oil level.
5.If the oil level is correct, replace thedipstick and make sure it is fully seated.
6.Replace the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR
RESET (If Equipped)
Only reset the system after changing theengine oil and oil filter.
Resetting the Oil Life MonitoringSystem
1.Switch the ignition on. Do not start theengine.
2.Fully press the accelerator and brakepedals at the same time.
3.Keep the accelerator and brake pedalsfully pressed.
4.After three seconds, a messageappears confirming that the reset is inprogress.
5.After 25 seconds, a message appearsconfirming that the reset is complete.
6.Release the accelerator and brakepedals.
7.Switch the ignition off.
ENGINE COOLING FAN
WARNING
Keep your hands and clothing clearof the engine cooling fan.
Under certain conditions, the enginecooling fan may continue to run for severalminutes after you switch your vehicle off.This could happen in low ambienttemperatures and independent of theengine coolant temperature, for exampleshort journeys or low coolant temperature.
207EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingMaintenance
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shiftthrough all the gears while the engineis running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel system
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of thefuel pump nozzle.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery,we recommend that you disconnectthe battery cables to maintain batterycharge for quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
235EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingVehicle Care
If ENGINE OIL CHANGE DUE NEXTSERVICE or OIL CHANGE REQUIREDappears in the information display, it istime for an oil change; the oil change mustbe done within two weeks or 500 miles(800 kilometers) of the ENGINE OILCHANGE DUE NEXT SERVICE or OILCHANGE REQUIRED message appearing.The oil minder system must be reset aftereach oil change. See Oil ChangeIndicator Reset (page 207).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed one year or 10000 miles(16000 kilometers) between oil changeintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
384EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance
Every 10000 miles (16000 kilometers) or 12 months*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.** Reset the oil minder system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 207).
Other maintenance items1
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant.2At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)Inspect accessory drive belt(s).3
Change transmission fluid.Every 150000 miles(240000 km)Replace accessory drive belt(s).4
387EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.*Every 5000 miles (8000km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 50000 miles (80000km)
*Reset your oil life monitor system after each engine oil and filter change. See Oil ChangeIndicator Reset (page 207).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 3000 miles (5000kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is1800 miles (3000 kilometers).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dustyand dirty conditions. Vehicles operated inthese conditions require frequentinspection and replacement of the engineair filter and cabin air filter.
SCHEDULED MAINTENANCE
RECORD
390EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance
Remote Control....................................................54Smart Unlock.........................................................56Luggage Anchor Points..............................163Luggage Covers.............................................163Lug NutsSee: Changing a Road Wheel.......................265Lug Nuts..........................................................270
M
Maintenance.................................................202General Information.........................................202Manual Climate Control - Vehicles With:Electronic Manual TemperatureControl (EMTC)...........................................99Adjusting the Blower Motor Speed...............99Adjusting the Temperature..............................99Changing the Direction of Airflow.................99Switching Air Conditioning On andOff.........................................................................99Switching Climate Control On andOff.........................................................................99Switching Maximum Cooling On andOff.........................................................................99Switching Maximum Defrost On andOff.........................................................................99Switching Recirculated Air On andOff.........................................................................99Manual Seats.................................................106Adjusting the Height of the Driver’sSeat....................................................................108Adjusting the Lumbar Support......................107Moving the Seat Backward andForward.............................................................107Recline Adjustment...........................................108Message CenterSee: Information Displays.................................85MirrorsSee: Windows and Mirrors................................76Mobile Communications Equipment.......13Moonroof...........................................................78Bounce-Back.........................................................79Opening and Closing the Moonroof..............79Venting the Moonroof.........................................79Motorcraft Parts - 1.0LEcoBoost™..................................................275Motorcraft Parts - 2.0L..............................276
MyKey Troubleshooting...............................53All Vehicles..............................................................53MyKey™............................................................50Principle of Operation........................................50
N
Navigation......................................................340Destination Mode..............................................342Map Mode............................................................340Map search Mode..............................................347Navigation Map Updates...............................350Navigation Menu................................................348Route Guidance Mode.....................................345Waypoints............................................................350Normal Scheduled Maintenance..........386
O
Oil Change Indicator Reset......................207Resetting the Oil Life MonitoringSystem..............................................................207Oil CheckSee: Engine Oil Check......................................206Opening and Closing the Hood..............202Closing the Hood...............................................203Opening the Hood.............................................202Ordering Additional Owner'sLiterature.......................................................191Obtaining a French Owner’s Manual...........191
P
Parking Aids.....................................................151Principle of Operation........................................151Parking Brake..................................................147All Vehicles............................................................147Vehicles With AutomaticTransmission....................................................147Vehicles With Manual Transmission............147Passive Anti-Theft System..........................61Principle of Operation.........................................61SecuriLock®............................................................61PATSSee: Passive Anti-Theft System......................61Perchlorate.........................................................11
441EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex