2018 CHEVROLET EXPRESS Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
24 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . 29
Power Door Locks . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . 30
Automatic Door Locks . . . . . . . . . 31
Lockout Protection . . . . . . . . . . . . . 31
Safety Locks . . . . . . . . . . . . . . . . . . . 31
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 32
Sliding Door . . . . . . . . . . . . . . . . . . . 33
Rear Doors . . . . . . . . . . . . . . . . . . . . 33
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 34
Immobilizer . . . . . . . . . . . . . . . . . . . . 34
Immobilizer Operation . . . . . . . . . 34
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 36
Manual Mirrors . . . . . . . . . . . . . . . . . 36
Trailer-Tow Mirrors . . . . . . . . . . . . . 36
Power Mirrors . . . . . . . . . . . . . . . . . . 36
Folding Mirrors . . . . . . . . . . . . . . . . . 37
Heated Mirrors . . . . . . . . . . . . . . . . . 37
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 37
Manual Rearview Mirror . . . . . . . . 37
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Windows . . . . . . . . . . . . . . 38
Power Windows . . . . . . . . . . . . . . . 38
Swing-Out Windows . . . . . . . . . . . 39
Enhanced Technology Glass . . . 40
Rear Windows . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . 40
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Keys, Doors, and Windows 25
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
26 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
322.
With an active OnStar service plan,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0332.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 328.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 026.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Keys, Doors, and Windows 27
RKE Transmitter with RemoteStart Shown
Q:Press once to lock all doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization 0116.
K:Press to unlock the driver door.
If
Kis pressed again within
five seconds, all remaining doors
unlock. The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking has
occurred. See
Vehicle
Personalization 0116.
j:Press to unlock only the cargo
doors.
/: If equipped, pressQand then
press and hold
/for at least
four seconds or until the turn signal
lamps flash to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start 028.
L:Press and release to locate
the vehicle. The turn signal lamps
flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to sound the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when the ignition is turned on or
L
is pressed again. The ignition must
be off for the panic alarm to work.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to the vehicle, all
remaining transmitters must also be
programmed. Any lost or stolen
transmitters no longer work once the
new transmitter is programmed.
Each vehicle can have up to
four transmitters programmed to it.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
28 Keys, Doors, and Windows
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
. Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not use a metal object.
3. Insert the new battery, positive side facing down. Replace with
a CR2032 or equivalent
battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems 0156.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
026.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
To start the engine using the remote
start feature:
1. Press and release
Qon the
transmitter.
2. Immediately press and hold
/
until the turn signal lamps
flash. If you cannot see the
lamps, press and hold
/for at
least four seconds.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Keys, Doors, and Windows 29
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked.
The engine will continue to run
for 10 minutes. After
30 seconds, repeat the steps if
a 10-minute extension is
desired. Remote start can be
extended only once.
After entering the vehicle during a
remote start, turn the ignition on to
drive the vehicle.
A maximum of two remote starts or
a start with an extension are
allowed between ignition cycles.
If the remote start procedure is used
again before the first 10–minute
time frame has ended, the first
10 minutes will immediately expire
and the second 10–minute time
frame will start.
After the engine has been remote
started two times or a start with an
extension, the ignition must be turned on and then off before the
remote start procedure can be used
again.
To cancel a remote start do any of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
The remote vehicle start feature will
not operate if:
. The key is in the ignition.
. The hood is open.
. The hazard warning flashers
are on.
. There is an emission control
system malfunction. See
Malfunction Indicator Lamp
(Check Engine Light) 0105.
. The engine coolant temperature
is too high.
. The oil pressure is low. .
Two remote starts or a start with
an extension have already been
provided.
Door Locks
{Warning
.Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. When a
door is locked, the handle
will not open it. The chance
of being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
30 Keys, Doors, and Windows
Warning (Continued)
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To lock the door from the inside,
slide the manual lever on the door
down. To unlock the door, slide the
manual lever up.
From the outside, use the key.
If the vehicle is equipped with
Keyless Entry, see Remote Keyless
Entry (RKE) System Operation 026.
Power Door Locks
If equipped, pressTto lock or
unlock the doors.
When a door is locked, the inside
door handle will not work.
Cargo Door Relocking
If the cargo door is open when the
lock button is pressed on the door
or the RKE transmitter, all doors will
lock except the cargo door. The
cargo door will lock immediately
when it is closed or when the
delayed locking feature functions.
Delayed Locking
When locking the doors with the
power lock switch and a door open,
the doors will lock five seconds after
the last door is closed. The horn
chirps to signal that the delayed
locking feature is in use.
Pressing
eorQon the RKE
transmitter will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed
using the Driver Information
Center (DIC). See “DELAY DOOR
LOCK” inVehicle Personalization
0 116.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Keys, Doors, and Windows 31
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization0116.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance
package, this feature is disabled.
Safety Locks
Security locks are located on the
front portion of the 60/40 side
swing-out door or the side
sliding door.
60/40 Swing-Out Side
Door —Driver Side Shown,
Passenger Side Similar
For the 60/40 side swing-out door,
move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.
Move the button to the left for the
driver side door or to the right for
the passenger side door to return
the door locks to normal operation.Side Sliding Door
For the side sliding door, move the
button up to engage the security
feature. Move the button down to
return the door locks to normal
operation.