Page 145 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
144 Infotainment System
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from
the connected portable audio player.
If a portable audio player is not
connected, “No Input Device Found”
displays. SRCE :
If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
Press to play a CD when a portable
audio device is playing. Press again
and the system begins playing
audio from the connected portable
audio player. If a portable audio
player is not connected, “No Input
Device Found” displays.
Using the USB Port
Radios with a USB port can control
a USB storage device or an iPod
using the radio buttons and knobs.
See“Playing an MP3” inCD Player
0 138 for information about how to
connect and control a USB storage
device or an iPod. USB SupportIf equipped, the USB port is on the
instrument panel and uses the
USB 2.0 standard.
USB-Supported Devices
.
USB flash drive
. Portable USB hard drive
. Fifth generation or later iPod
. iPod nano
. iPod touch
. iPod classic
Not all iPods and USB drives are
compatible with the USB port.
Page 146 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Infotainment System 145
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying the iPod, go
to www.apple.com/support.
Radios that have a USB port can
play .mp3 and .wma files that are
stored on a USB storage device as
well as AAC files that are stored on
an iPod.
USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16. .
FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works, “OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See
“Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
Page 147 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
146 Infotainment System
sREV :Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume. Release
sREV
to resume playing. The elapsed time
of the file displays.
\FWD : Press and hold to
advance playback quickly. Sound is
heard at a reduced volume. Release
\FWD to resume playing. The
elapsed time of the file displays.
4: Press to display additional
information about the selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the
infotainment display are used to
control the functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the infotainment display
to display the functions listed
below, or press the softkey
below the function if it is
currently displayed. 2. Press the softkey below the tab
with the function on it to use
that function.
j:Press the softkey belowjto
pause the track. The tab appears
raised when pause is being used.
Press the softkey below
jagain to
resume playback.
Back : Press the softkey below the
Back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.
c: Press the softkey belowcto
view the contents of the current
folder on the USB drive. To browse
and select files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list
of folders.
3. Press
fto select the desired
folder. If there is more then one
folder, repeat Steps 1 and 2
until the desired folder is
reached. 4. Turn
fto scroll through the
files in the selected folder.
5. Press
fto select the desired
file to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
. First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed.
. Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list.
h:Press the softkey belowhto view and select a file on an iPod,
using the iPod's menu system. Files
are sorted by:
.
Playlists
. Artists
. Albums
Page 148 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Infotainment System 147
.Genres
. Songs
. Composers
To select files:
1. Press the softkey below
h.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired
file to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
. First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed. .
Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list.
Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
": Press the softkey below"to
repeat all tracks. The tab appears
lowered when Repeat All is being
used. This is the default mode when
a USB storage device or iPod is first
connected.
': Press the softkey below'to repeat one track. The tab
appears raised when Repeat Track
is being used. Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>: Press the softkey below2to turn shuffle off. This is the default
mode when a USB storage device
or iPod is first connected.
2:Press the softkey below=orCto shuffle all songs on
the USB storage device or iPod.
C: Press the softkey below>to shuffle all songs in the current
album on an iPod.
=:Press the softkey below>to shuffle all songs in the current
folder on a USB storage device.
Page 149 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
148 Infotainment System
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
Page 150 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Infotainment System 149
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. The range
of the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in
U.S. and Canada only.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 091.
b/g:Press to answer incoming
calls, confirm system information,
and start speech recognition.
c/x: Press to end a call, reject
a call, or cancel an operation.
Page 151 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
150 Infotainment System
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if equipped. SeeOnStar
Overview 0332.
Pairing Information
. A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
. Up to five cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system. .
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Pair.”The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to
pair. For help with this process,
see the cell phone
manufacturer's user guide. 5. Locate the device named
“Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. After
the PIN is successfully entered,
the system prompts you to
provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to
the vehicle. The system
responds with “
has been successfully paired”
after the pairing process is
complete.
6. Repeat Steps 1–5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b/gfor
two seconds.
Page 152 of 356

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Infotainment System 151
2. Say“Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds. 2. Say
“Bluetooth.”
3. Say “Change phone.”
. If another cell phone is
found, the response will be
“ is now
connected.”
. If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30
phone numbers as name tags in the
Hands-Free Directory that is shared
between the Bluetooth and OnStar
systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time. Delete :
This command is used to
delete individual name tags.
Delete All Name Tags : This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
Using the “Store”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to
store all at once with no
pauses, then follow the
directions given by the system
to save a name tag for this
number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.