Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 5/14/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
If the vehicle has the Duramax
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 23380338 C Third Printing©2018 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Instruments and Controls 117
Entering the Feature
Settings Menu
1. Turn the ignition on and placethe vehicle in P (Park).
To avoid excessive drain on
the battery, it is recommended
that the headlamps are
turned off.
2. Press
Uto enter the feature
settings menu.
If the menu is not available,
FEATURE SETTINGS
AVAILABLE IN PARK will
display. Before entering the
menu, make sure the vehicle is
in P (Park).
Feature Settings Menu Items
The following are customization
features that allow you to program
settings to the vehicle:
DISPLAY IN ENGLISH
This feature will only display if a
language other than English has
been set. This feature allows you to
change the language in which the
DIC messages appear to English. Press
Uuntil the PRESSVTO
DISPLAY IN ENGLISH screen
appears on the DIC display. Press
the set/reset button once to display
all DIC messages in English.
LANGUAGE
This feature allows you to select the
language in which the DIC
messages will appear.
Press
Uuntil the LANGUAGE
screen appears on the DIC display.
Press
Vonce to access the settings
for this feature. Then press
Uto
scroll through the following settings:
ENGLISH (default) : All messages
will appear in English.
FRANCAIS : All messages will
appear in French.
ESPANOL : All messages will
appear in Spanish.
ARABIC : All messages will appear
in Arabic.
NO CHANGE : No change will be
made to this feature. The current
setting will remain. To select a setting, press
Vwhile
the desired setting is displayed on
the DIC. A beep will sound once a
language has been selected.
AUTO DOOR LOCK
This feature allows you to select
when the doors will
automatically lock.
Press
Uuntil AUTO DOOR LOCK
appears on the DIC display. Press
Vonce to access the settings for
this feature. Then press
Uto scroll
through the following settings:
SHIFT OUT OF PARK (default) :
The doors will automatically lock
when the vehicle is shifted out of
P (Park).
AT VEHICLE SPEED : The doors
will automatically lock when the
vehicle speed is above 13 km/h
(8 mph) for three seconds.
NO CHANGE : No change will be
made to this feature. The current
setting will remain.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
340 OnStar
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0212. Added electrical
