Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 24
Seats and Restraints . . . . . . . . . . . 41
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 88
Instruments and Controls . . . . . . . 90
Lighting . . . . . . . . . . . . . . . . . . . . . . . 122
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 156
Driving and Operating . . . . . . . . . 162
Vehicle Care . . . . . . . . . . . . . . . . . . 213
Service and Maintenance . . . . . 301
Technical Data . . . . . . . . . . . . . . . . 314
Customer Information . . . . . . . . . 318
Reporting Safety Defects . . . . . . 329
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 332
Index . . . . . . . . . . . . . . . . . . . . 344
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 14
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 17
Satellite Radio . . . . . . . . . . . . . . . . . 18
Portable Audio Devices . . . . . . . . 18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19 Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 20
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 20
Parking Assist . . . . . . . . . . . . . . . . . 20
Power Outlets . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . 21
Tire Pressure Monitor . . . . . . . . . . 22
Fuel (Gasoline) . . . . . . . . . . . . . . . . 22
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 22
E85 or FlexFuel . . . . . . . . . . . . . . . . 22
Engine Oil Life System . . . . . . . . 22
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 23
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
In Brief 21
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel.
Remove the cover to access and
replace when not in use.
SeePower Outlets 095.
Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak system that
assists with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started.
.
To turn off TCS, press and
release
g. The appropriate
Driver Information Center (DIC)
message will display.
. To turn off both TCS and
StabiliTrak, press and hold
g
until the StabiliTrak OFF lightY
illuminates and the appropriate
DIC messages display.
. Press and release
gagain to
turn on both systems.
StabiliTrak will automatically turn on
if the vehicle exceeds 32 km/h
(20 mph). TCS will remain off
until
gis pressed or the ignition is
cycled off then on.
See Traction Control/Electronic
Stability Control 0188.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
22 In Brief
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits0169. The
warning light will remain on until the
tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
0 264.
Fuel (Gasoline)
Regular Fuel
Use only unleaded gasoline rated
87 octane or higher in your vehicle.
Do not use gasoline with an octane
rating lower as it may result in
vehicle damage and lower fuel
economy. See Fuel0197.
Fuel (Diesel)
For diesel vehicles, do not use
gasoline. See “Fuel for Diesel
Engines” in the Duramax diesel
supplement.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible with
E85 fuel. See E85 or FlexFuel
0 199.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON message when it is time
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
In Brief 23
Resetting the Oil Life System1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0111.
2. Press and hold
Von the DIC
while the Oil Life display is
active. The oil life will change
to 100%.
The oil life system can also be reset
as follows:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
0111.
2. Fully press and release the accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
See Engine Oil Life System 0222.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size. .
Follow recommended scheduled
maintenance.Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
See Roadside Assistance Program
0 322.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Seats and Restraints 67
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing
any parts of the front seats, seat
belts, airbag sensing and diagnostic
module, steering wheel, instrument
panel, inner door seals including the
speakers, any of the airbag
modules, ceiling or pillar garnish
trim, front sensors, or airbag wiring.
Your dealer and the service manual
have information about the location
of the airbag sensors, sensing and
diagnostic module, and airbag
wiring.
If the vehicle has rollover roof-rail
airbags, seeDifferent Size Tires
and Wheels 0273 for additional
important information. If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See
Customer Assistance Offices
0 320.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0102.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
(Continued)
Caution (Continued)
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 058. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Instruments and Controls 101
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
will read 100 °C (210 °F) or less.
If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and
approach the 122 °C (250 °F) mark.
If the gauge reaches the 125 °C
(260 °F) mark, it indicates that the
cooling system is working beyond
its capacity.
See Engine Overheating 0233.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Instruments and Controls 105
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0174.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0215.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.