Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
8 NEW VEHICLE LIMITED WARRANTY
sidewalls caused by automatic car
washes or cleaning agents is not
covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as the
result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed in
the owner’s manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been disconnected,
its reading has been altered,
or mileage cannot be determined. .
Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning, and
other environmental conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical Treatments,
or Aftermarket Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap, stones,
hail, earthquake, water or flood,
windstorm, lightning, the application
of chemicals or sealants subsequent to
manufacture, etc., is not covered. See
“Chemical Paint Spotting” under
Things to Know About the New Vehicle
Limited Warranty 013. Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals,
fuel, lubricants, or refrigerants
recommended in the owner manual is
not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may
cause driveability problems such as
hesitation, lack of power, stalling,
or failure to start. They may also
degrade functionality of critical
exhaust emissions components such
as spark plugs, oxygen sensors, and
the catalytic converter. Damage from
poor fuel quality, water
contamination, or if the vehicle
requires premium fuel, operating the
vehicle on gasoline with a Pump
Octane less than a 91 (R+M)/2, may
not be covered.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 9
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing more
than 15% ethanol in non-Flex Fuel
Vehicles (FFV).
Please refer to your owner manual
under“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use, or the
Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered for
cracks, chips, scratches, dents, dings,
and punctures or tears as a result of
impact with other objects or road
hazards. In addition, cracks, chips,
scratches, or other damage to the face of a radio or instrument cluster from
impact or foreign objects are not
covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the vehicle
or its components, even if integrated
or delivered with the vehicle. GM is
not responsible for the quality or
accuracy of any information,
or service accessed through or from
any third party device or platform.
Software distributed by GM inside or
outside the vehicle (including, but not
limited to system software or
applications) is not covered by this
Warranty. GM does not warrant that
connections to, from, or through the
vehicle will be uninterrupted or
error-free. Also, the user should back
up their data and information
frequently. GM is not responsible for
any loss or damage to data or
information made available in
connection with the use of the vehicle.
In addition, this Warranty does not
apply: (a) to consumable parts that
are designed to diminish over time,unless failure has occurred due to a
defect in materials or workmanship;
(b) to damage caused by use with
another product or service; (c) to
damage caused by a third party device
or service (including upgrades and
expansions); or (d) to obsolescence or
lack of utility due to incompatibility
with future versions of external
hardware or software, including, but
not limited to mobile devices.
Maintenance
All vehicles require periodic
maintenance. Maintenance services,
such as those detailed in the owner
manual, are the owner's expense.
Vehicle lubrication, cleaning,
or polishing are not covered. Failure of
or damage to components requiring
replacement or repair due to vehicle
use, wear, exposure, or lack of
maintenance is not covered.
Items such as:
.
Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
