Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
NEW VEHICLE LIMITED WARRANTY 3
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided to
the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to correct
any vehicle defect, not slight noise,
vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed for
the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all coverages
begins on the date the vehicle is first
delivered or put in use and ends at
the expiration of the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other coverages
listed here under
“What Is Covered”
and those items listed under “What Is
Not Covered ”later in this section.
Powertrain Coverage
The powertrain is covered for 6 years
or 70,000 miles, whichever comes first,
except for other coverages listed here
under “What Is Covered” and those
items listed under “What Is Not
Covered ”later in this section. Engine Coverage includes:
All
internally lubricated parts, engine oil
cooling hoses and lines. Also included
are all actuators and electrical
components internal to the engine
(e.g., Active Fuel Management Valve
Lifter Oil Manifold) cylinder head,
block, timing gears, timing chain,
timing cover, oil pump/oil pump
housing, OHC carriers, valve covers, oil
pan, seals, gaskets, manifolds,
flywheel, water pump, harmonic
balancer, engine mount, turbocharger,
and supercharger. Timing belts, and
other associated components required
in the timing belt service replacement
procedure, are covered until the first
scheduled maintenance interval.
Exclusions: Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine cooling
system begins at the inlet to the water
pump and ends with the thermostat
housing and/or outlet that attaches to
the return hose. Also excluded are the
starter motor, entire pressurized fuel
system (in-tank fuel pump, pressure
lines, fuel rail(s), regulator, injectors,
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
8 NEW VEHICLE LIMITED WARRANTY
sidewalls caused by automatic car
washes or cleaning agents is not
covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as the
result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed in
the owner’s manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been disconnected,
its reading has been altered,
or mileage cannot be determined. .
Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning, and
other environmental conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical Treatments,
or Aftermarket Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap, stones,
hail, earthquake, water or flood,
windstorm, lightning, the application
of chemicals or sealants subsequent to
manufacture, etc., is not covered. See
“Chemical Paint Spotting” under
Things to Know About the New Vehicle
Limited Warranty 013. Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals,
fuel, lubricants, or refrigerants
recommended in the owner manual is
not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel may
cause driveability problems such as
hesitation, lack of power, stalling,
or failure to start. They may also
degrade functionality of critical
exhaust emissions components such
as spark plugs, oxygen sensors, and
the catalytic converter. Damage from
poor fuel quality, water
contamination, or if the vehicle
requires premium fuel, operating the
vehicle on gasoline with a Pump
Octane less than a 91 (R+M)/2, may
not be covered.
