2018 CADILLAC CT6 service

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
CUSTOMER SATISFACTION PROCEDURE 29
Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. GM
reserves the right to change eligibility
limitations and/or to discontinue its
participation in this program.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
30 STATE WARRANTY ENFORCEMENT LAWS
Laws in many states permit owners to
obtain a replacement vehicle or a
refund of the purchase price under
certain circumstances. The provisions
of these laws vary from state to state.
To the extent allowed by state law,
GM requires that you first provide us
with written notification of any
service difficulty you have experienced
so that we have an opportunity to
make any needed repairs before you
are eligible for the remedies provided
by these laws. The address for written
notification, is inCustomer Assistance
Offices 033.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
WARRANTY INFORMATION FOR CALIFORNIA ONLY 31
California Civil Code Section 1793.2(d)
requires that, if GM or its
representatives are unable to repair a
new motor vehicle to conform to the
vehicle's applicable express warranties
after a reasonable number of
attempts, Cadillac shall either replace
the new motor vehicle or reimburse
the buyer the amount paid or payable
by the buyer. California Civil Code
Section 1793.22(b) creates a
presumption that Cadillac has had a
reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within
18 months from delivery to the buyer
or 18,000 miles on the vehicle's
odometer, whichever occurs first, one
or more of the following occurs:
.The same nonconformity results in
a condition that is likely to cause
death or serious bodily injury if
the vehicle is driven AND the
nonconformity has been subject to
repair two or more times by GM or
its agents AND the buyer or lessee
has directly notified GM of the
need for the repair of the
nonconformity. .
The same nonconformity has been
subject to repair four or more
times by GM or its agents AND
the buyer has notified GM of the
need for the repair of the
nonconformity.
. The vehicle is out of service by
reason of repair nonconformities
by GM or its agents for a
cumulative total of more than
30 calendar days after delivery of
the vehicle to the buyer.
NOTICE TO GENERAL MOTORS AS
REQUIRED ABOVE SHALL BE SENT
TO THE FOLLOWING ADDRESS:
General Motors LLC
P.O. Box 33170
Detroit, MI 48232-5170
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and your VIN.

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
CUSTOMER ASSISTANCE OFFICES 33
Cadillac encourages customers to call
the toll-free telephone number for
assistance. However, if you wish to
write or e-mail Cadillac, refer to the
address below.
United States
Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service:
1-800-224-1400
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994Canada
Customer Care Centre, CA1-163-005
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-882-1112

Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-11348300) - 2018 - crc - 2/6/17
ROADSIDE ASSISTANCE PROGRAM 35
Cadillac is proud to offer the response,
security, and convenience of Cadillac's
24-Hour Roadside Service Program
during the period of your vehicle's
Bumper-to-Bumper Warranty, Limited
Extended Powertrain Warranty, and/or
hybrid-specific limited warranty.
Consult your dealer or refer to the
owner manual for details. The Cadillac
Roadside Assistance Center can be
reached by calling 1-800-224-1400.
Roadside Assistance is not part of or
included in the coverage provided by
the New Vehicle Limited Warranty.
General Motors and General Motors of
Canada Company reserve the right to
make any changes or discontinue the
Roadside Assistance program at any
time without notification.