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Starting the engine
when there is a
malfunction
Applies to: vehicles with conven ience key
It may not be possible to start the engine under
certain circumstances, for example, if the bat
tery in the vehicle key is drained, if interference is
affecting the key or if there is o system mo/func
tion.
Fig. 86 Steering col umn/remote co ntro l key: starting the
eng ine if there is
a malfunction
As long as the message II Key not recognized.
See owner's manual or
II Remote control key:
hold back of key against the designated area.
See owner's manual
appears, you can start the
vehicle with the emergency starting function .
.. Press the brake pedal.
.. Hold the master key in the location indicated in
the illustration
y>l) c> fig. 86.
.. Press the I START ENGINE STOPI button c> .& in
Starting the engine on page
77 . The engine will
start.
.,. Drive to an authorized Audi dealer or author
ized Audi Service Facility immediately to have
the malfunction corrected.
@ Tips
You can display the message that appears
during an emergency by pressing the
!START ENGINE STOPI button.
l) Market -spe cific
Driving
Start/Stop system
Description
Applies to: vehicles wit h Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto
matically when the vehicle is stopped, such as at
a traffic light. The ignition remains switched on
during this stop phase. The engine w ill restart
automat ically when needed.
The Start/Stop system is automatically activated
as soon as the ignition is switched on.
Basic requirements for Start/Stop mode
-The driver's door must be closed .
- The driver's seat belt much be fastened.
- The hood must be closed.
- The vehicle must have driven faster than
2 mph
(3 km/h) since the last time it stopped.
(D Note
Always switch the Start/Stop system off when
driving through water
c> page 81.
(D Tips
The engine stops shortly before the vehicle
comes to a stop
ll. The full function of the
brake booster and the power steering is still
available.
Stopping/starting the engine
Applies to: vehicles with Start/Stop system
Fig. 87 Instrument cluster: eng ine switched off (stop
phase)
79
Drivin g
~ Brake the vehicle to a stop . The engine stops
shortly before the vehicle comes to a stop or if
the ve hicle is stationary
1>. Keep your foot on
the brake pedal. The
D] ; D] ind icator light ap
pears in the display. The need le in the tachome
ter also moves into the
READ Y position .
~ The engine starts again when you take your
foot off the brake pedal. The ind icator light
tu rns off.
Add ition al informa tion
The engine stops in the "P", "N" and "D" selector
lever positions .
If you select the "R" selector lever position during
a Stop phase, the engine will start again.
Shift to "P" quickly to prevent the engine from
starting unintentiona lly when shifting t hrough
IIRII.
You can determ ine for you rself if the engine will
stop or not by reducing or increasing the amount
of force you use to press the brake pedal. For ex
ample, if you only light ly press on the brake ped
al in stop-and-go traff ic or when turning, the en
g ine will not switch off when the vehicle is sta
tionary . As soon as you press the brake down
harder, the eng ine will switch off .
(D Tips
-Press the brake pedal during a Stop phase
to keep the veh icle from roll ing.
- The ignition will turn off if you press the
I STAR T ENGINE ST OP ! button* during a
stop phase . The needle in the tachometer
moves into the
OFF pos it ion .
General information
App lies to: ve hicles w ith Sta rt/Stop system
Engine does not switch off
Before and during each stop phase, the system
checks if certa in cond itions have been met. If the
fjj i ndicato r light appears in the instr ument clus
t er d isp lay, the engine w ill no t be s topped, for
examp le in the fo llowing situations:
1) Ma rket -spe cific
80
- T he engine has not reached the minim um re
quired temperature for Start/Stop mode.
- The interior temperature selected by the cli-
mate control system* has not been reached.
- The ou tside tempe rat ure is extremely high/low.
- The windsh ield is being
defrosted® .
-The parking system* is switched on .
- The vehicle battery charge level is too low .
- The steering wheel is turned at a sharp angle or
is moving.
- After engaging the reverse gear.
- On sharp inclines .
- At high altitudes .
Engine automaticall y restarts
The standard Start/Stop mode w ill be canceled
d u ring a stop p hase in the following situat ions.
The eng ine res tarts witho ut any act ion by the
drive r.
- The vehicle ro lls, for example while on a slope .
- The interior temperature differs from the tem -
peratu re selected in the A/C system .
- The windsh ield is being
defrosted® .
-The brake pedal is pressed several times in a
row.
- The vehicle battery charge level is too low.
- Power consumption is hig h.
The eng ine ca n tur n off aga in when the cond i
t ions for Sta rt/S top mode a re met
l ).
Ignition is switched off automaticall y
To prevent the vehicle battery from dra ining, the
i gnition will sw itch off
a ut omaticall y under the
fo llow ing cond it ions:
- The Start/Stop system has stopped the engine .
- The vehicle is stationary.
- You exited the vehicle .
In this case, the activated low beam is rep laced
by the pa rking light . The parking lights wi ll
switch off after approximately 30 minutes or
when you lock the veh icle.
.,.
Drivin g
~ To start driving and re lease the parking brake
automatica lly, press the acce lerator pedal as
usua l.
I n addition to re leasing the par king brake auto
matica lly, other convenience and sa fety functions
are available when you start driving
r=;, poge 83,
Starting from a stop.
Pre venting th e automatic parking bra ke
r el eas e
The vehicle could begin ro lling unintentiona lly,
dep ending on the hill or if towing a trailer .
~ To preve nt the parking b rake from releasing au
tomatica lly, pull and hold the
®l switch and
press the acce lerator pedal. The parking brake
remains set and pr events the vehicle from ro ll
ing backward.
~ You can re lease the(®) switch again once you
are sure that you are g iv ing enough dr iv ing
force to the wheels by pressing the accelerator pedal.
Emergenc y bra king function
You can use the emergency brak ing funct ion in an
emergency situation, or if the standard brake op
eration malfunctions or is disabled .
~ Pull and hold the(®) switch.
~ As soon as you release the (®) switch or acceler-
ate, the brak ing stops .
Pu lling and holding
the(®) switch while driving
the vehicle activates the emergency braking f unc
tion . The vehicle is braked at all four wheels by
activating the hydraulic brake system. The brak
ing effect is s imilar to heavy braking
r=;, .,&. .
To reduce the risk of activating the emergency
braking by mistake, a warn ing tone (bu zzer)
sounds when the
®l swi tch is pulled. Emergency
braking stops as soon as the
®l switch is released
or the accelerato r pedal is pressed .
Parking
~ Press the brake peda l to stop the vehicle.
~ Pull the C® switch to set the parking brake.
~ Place the selector lever in the P pos ition.
~ T urn the eng ine off r=;, .,&. .
82
~ Turn the steering w hee l when parking on in
clines so that the w heels wi ll roll into the curb
if the vehicle starts moving .
A WARNING
- Do not press the acce lerator pedal inadver
tently if a gear is selected when the vehicle
is stationary and the eng ine is running . Oth
erwise, the vehicle will start to move imme
d iate ly and this could resul t in an accident.
- Emerge ncy brak ing should only be used in
a n emergency, when the norma l bra ke pedal
has fa iled or the bra ke peda l is obstr ucted.
D ur ing eme rgency bra king, you r vehicle w ill
brake s imilar to he avy braking. ESC and the
associated components (ABS, AS R, EDL)
cannot overcome the laws of physics.
Around curves and when road or weather
conditions a re bad, a full brake applicat ion
can cause the veh icle to skid or the rear end
to swerve, wh ich increases the risk of an ac
cide nt.
- If the power supply fails, you cannot set the
parking brake if it is released. In this case,
pa rk the veh icle on leve l ground and secure
it by p lac ing the sele cto r leve r in the P pos i
tion. See an au thor ized A udi dealer or au
thor ized A udi Se rvi ce Fa cility for assis tan ce.
- I f you leave the vehi cle, sw itch the ignition
off and take the veh icle key wi th yo u. Thi s
app lies pa rticular ly when children remain in
the vehicle. Otherwise, chi ld ren co uld start
the engine, release the parking brake or op
erate e lectr ica l equipment s uch as power
w indows, wh ich increases the r isk of an acci
dent.
- No one, especially c hildren, should rema in
in the vehicle when it is locked. Locked
doors make it more difficu lt for emergency
workers to get into the vehicle, which puts
lives at ris k.
(D Tips
When stopp ing at a traff ic signa l or stopp ing
i n city traffic, you can set the park ing brake
manually . The veh icle does not have to be
h eld with the brake pedal. The par king b rake
e liminates t he tendency to creep when a
Driving
& WARNING
Hill descent control cannot overcome phys ical
limitations, so it may not be able to maintain
a constant speed under all condit ions. Always
be ready to apply the brakes .
Manual shifting (tiptronic mode)
Applies to: vehicles with automatic transmissions
The tiptronic mode allows the driver to shift the
gears manually.
F ig. 9 3 Center conso le : shifting manually w ith the se lector
l ever
F ig . 94 Steering wheel: shifting manual ly w it h the s hift
paddles*
Shifting with the selector lever
You can sh ift into tiptro nic mode while stationary
a nd while driv ing.
• To s hift into tiptronic mode, p ush the selector
lever from the "D/S" position to the right in the
t ip tr onic sh ift gate . Once the transmission has
swi tched modes, t he se lec tor lever posi tion
M
is shown in the instrumen t clus ter display
¢ page 84, fig. 90. For example, M4 means the
fo urth gear is engaged.
• To shift up a gear, tap the se lector lever for
ward
0 ¢ fig. 93 .
88
• To shift down a gear, tap the selecto r lever
backward
0 -
Shifting with the shift paddles*
You can operate the s hift paddles in the "D/S" or
" M " (tiptro nic shift ga te) se lec tor lever posi tions.
• To shift up one gear, tap the shift paddle 0
¢fig . 94.
• To shift down a gear, tap the 0 shift paddle.
• Applies to: RS models: to select the lowest/
highest possi ble gear, press and hold the sh if t
paddle
0 10 .
If the shift paddles a re tapped wh ile in the "D/S"
selector lever position, a utomat ic mode sw itches
off briefly . To swit ch from manually shift ing bac k
to automatic shifting immediate ly, tap t he shift
padd le
0 ¢ fig . 94 for 1 second .
To keep sh ift ing using the shift padd les, move
the selec to r l ever to the right o ut o f th e "D/S" po
sition into the tiptronic shift gate .
The tra nsmission a utomatically sh ifts up or dow n
before cr itical engine speed is reac hed.
Applies to: RS models: when accelerating, the
transm iss ion does
not au tomatically shift to the
next gear short ly before the maxim um permitted
engine RP M is re ached. Shift to the next highest
gear at the right time.
The tra nsmission on ly allows manual shifting
whe n the engine speed is w ith in the perm itted
r a nge.
Kick-down
Applies to: vehicles with automatic transmissions
Kick-down enables maximum acceleration.
When you p ress the accelerator pedal down be
yo nd the res istance point (called kick-down), the
automat ic transmission downshifts into a lower
gear, depending on vehicle s peed and engine
RPM .
It shifts up into the next higher gear once
t h e maximum specified engine RPM is reached .
Applies to: RS models: in tipt ronic mode, the
transm iss ion does
not automa tic ally shift down
i nto a lower ge ar. If yo u m ust accelera te, for ex
ample to pass a vehi cle, you mus t sh ift manually .
..,.
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(D Tips
The vehicle cannot sta rt when o utsi de tem
pe ra tures are be low -18 °F (-28 °C)
¢page 96.
Power meter overview
App lies to: ve hicles with plug-in hybrid drive
e-tron
The power meter shows the status of the plug -in hybrid drive and the availability of the plug-in hybrid
system.
Applies to: vehicles with Audi virtual cockpit
Fig. 97 Powe r me te r overv iew (diag ra m )
Applies to: vehicles with analog instrument cluster
Fig. 98 Powe r mete r overv iew (diagram)
Selecting the power meter display format
• Open the first Vehicle tab ( trip computer) using
the
l
whee l.
• Applies to: vehicles with Audi virtual cockpit:
Select on the multif unction steering whee l:
r ight control button
> Left dial > Tachometer
or Power meter > Combination view . .,..
95
e-tron
For additional information, see ¢ page 17, Trip
computer (Audi virtual cockpit).
~ Applies to: vehicles with analog instrument
cluster: Open the
Tachometer display by turn
ing the left thumbwheel on the multifunction
steering wheel.
When opening the driver's door, the charge level is shown in the instrument cluster when the igni
tion is switched on, or the charge level and the
remaining charge time for the high -voltage bat
tery is displayed when charging .
The power meter gives feedback about the partic ular accelerator pedal position and shows the
current demand
(%) for electricity or fuel regard
less of which engine is active.
An economical driving and recuperation range is
shown in green
¢ page 99, Energy recovery (re
cuperation) .
A driving range that is not economi
cal is shown in orange .
(D Vehicle not drive ready (OFF)
@ Recuperation (CHARGE)
@ Vehicle ready to drive (READY) or
coasting
© Efficient driving with electric motor
and/or gasoline engine (EFFICIEN
CY)
® Economic driving while the electric
motor or gasoline engine is in the
partial power range
@ Driving in full power range
0 100% output
@ BOOST: the electric motor supports
the combustion engine
® High-voltage battery charge level
@ EV mode: active a=,v, standby, a=,v
or currently unavailable. ~v
@ Speed limit for electric driving in EV
mode (80 mph/ 130 km/h)
Indicator lights and messages
Applies to: vehicles with plug -in hybr id drive
Also note the indicator lights in¢ page 20.
The gasoline engine is active when the II'§] indica
tor light turns on.
96
•• Drive system: system fault! Safely park
vehicle
There is a malfunction in the plug-in hybrid sys
tem. The brake booster and the power steering
may stop working. Stop the vehicle immediately
or as soon as possible. Park the vehicle in a safe place outdoors that is not near buildings, roof
overhangs, carports or similar structures. Switch
the ignition off. Have the problem corrected by
an authorized Audi dealer or authorized Audi
Service Facility.
•• Electric drive: overheated! Safely stop
vehicle and check coolant
The coolant level is too low or the coolant tem
perature is too high.
Stop the vehicle in the outdoors as soon as it is
safely possible. Switch the ignition off.
Read the important safety
precautions ¢.& in
Coolant on page 103
and check the coolant level
¢page 102.
If the coolant level is OK, the malfunction may be
caused by the system overheating. Let the vehi
cle's electric drive system cool down for some
time .
If the message turns off after cooling down and
switching the ignition back on, you can continue
driving. Contact an authorized Audi dealer or au
thorized Audi Service Facility immediately to have
the malfunction corrected.
If the indicator light stays on, contact an author
ized Audi dealer or authorized Audi Service Facili
ty.
lltll Drive system: system fault! Please con
tact workshop
There is a malfunction in the plug-in hybrid sys
tem . Drive to an authorized Audi dealer or au
thorized Audi Service Facility immediately to have
the malfunction corrected.
1/1111 Drive system: system fault! Restart not
possible. Please contact workshop
There is a malfunction in the plug-in hybrid sys
tem. Do not open the hood. Drive to an author- ized Audi dealer or authorized Audi Service
.,,_
LL co ..... N
" N ..... 0 N > co
Faci lity immedi ately to have t he m alfunc tion cor
rected .
IIJII Battery temperature too low . Vehicle
cannot be started. See owner's manual
Th e outside tempe rature is too low . The vehicle
can no longe r st art at tempe ra tur es below - 18 °F
(- 28 °C). Con ta ct an a utho riz e d Audi d ealer o r au
thor ized A udi Se rvice Fac ility.
POWER LIMIT Warning! Limited performance
If t he indicator lig ht turns on and th is message
appears , th ere may be a n engine co ntro l ma l
f u nction. The
[3B* in d icator light in t he instr u
men t clus ter also tur ns on . The engine ou tput is
r educed . Dr ive to a n au thor ized Audi dealer or
a uthor ized Audi Se rvice Facili ty i mme diate ly to
ha ve the m alfunct ion co rre cted.
II e-tron mode: EV currently unavailable
This message appea rs whe n the 1.,,..1 button is
p ressed and the con ditions for elect ric d rive
mode a re not met.
Ill Vehicle sound: malfunction! Pedestrians
cannot hear vehicle . Please contact Service
The vehicle sou nd is no longer f unctio ning. D rive
e xtremely care fully, since ot he rs may not hea r
your veh icle. Dr ive to an author ized Audi dealer
or author ized Audi Se rvice Facility immed iate ly to
have the ma lf u nction corrected .
Range display
Applies to: ve hicles with plug-in hybrid drive
Fig. 99 Instr ume nt cluste r: ra nge disp lay
The range can be disp layed in the trip computer .
You can access t he range disp lay w ith the multi
fu nction steeri ng wheel buttons
c:;> page 13 , Mui-
e-tron
ti function s teeri ng whee l plus or r:::;> page 1 6, M ul
tifunction steering wheel.
D epen ding on t he sele cte d plug -in hy brid mo de,
t he disp la y g ives the foll owing informa tion:
(D Remaini ng e lec tric m otor range or comb ined
total range
@ Remaini ng gasoline eng ine range
® R emaini ng e lectr ic moto r ra nge
(D Tips
The va lues given are b ase d on t he lates t con
sum ption va lues .
Range and statistics
Applies to: vehicles with plug-in hybrid drive
Fig. 100 In fotainmen t system : e -tro n range mo nitor
Opening the range monitor
The range monitor in the Infotainment system
shows the relat ions hip between ene rgy co nsum
ers and elect ric range
c:;> fig. 100 . The three larg
est ene rgy consu mers w ill be l ist ed in sequent ia l
o rder. Sw itching off the cons umers increases the
elect ric range .
.. Select in the Infotai nment system: I MENU ! but
t o n
> Vehicle > left con trol button > Range &
statist ics > Range .
Opening the statistics
The stat istics in the In fotainment system show
t h e d ista nces dr iven without emissions (electric)
and with fuel. The values are taken from the
sho rt-term memory and long-te rm m emory of
the on-board comp ute r.
.. Select in the Infotai nment system: I MENU ! but
ton
> Vehicle > left con trol b utton > Range &
statistics > e-tron statistics . IJ,,
97
e-tr on
~ To switch between the short -term and long
term memory, turn the left thumbwhee l on the
multifunction steering whee l.
Setting plug-in hybrid drive modes
Applies to: vehicles with plug-in hybrid drive
You con select between one electric mode and
two hybrid modes .
Fig . 1 01 Center console: but ton c:=!i'
~ Press the 14• 1 button repeatedly until the de
s ired dr ive mode is d isplayed in the instrument
cluster/Infota inment system display .
You can change modes when the vehicle is sta
tionary or while driving . If the veh icle operat ing
conditions will not allow you to set the mode
manually , the last act ive mode is se lected.
The active mode is displayed the first t ime the
14' 1
button is pressed .
,cf,V e-tron mod e: E V -EV mode is electric driv ing
only . EV mode is active at the beginning of every
tr ip depend ing on the operating condition of the
veh icle . T he LED in the
14"1 button turns on .
The. indicator light also appea rs in the instru
ment cluste r. T he gasoline eng ine rema ins
t urned off, as long as the cond it io n s for electr ic
driving are
met ¢ page 98, Conditions for elec
tric driving.
~ e- tron m ode : H ybrid -the electr ic motor and
t he gasoline engine wo rk efficien tly toge ther in
hybrid mode . The high -vo ltage battery will be
used to the fullest extent when t his mode is
switched on. This mode is best suited for long
d istances .
.. ~ e -t ro n mode: Batt ery Hold -the electric mo
tor and the gasoline engine work together in Bat -
98
tery Hold mode, so that the high -voltage battery
charge level is maintained as much as possib le .
(D Tips
- Applies to: Battery Hold mode: th e h igh
vo ltage battery charge level can sti ll de
crease depending on the driving behavior.
- If you select the sport driving mode "S"
when in EV mode, the Battery Ho ld mode is
automatically selected.
- If the
14"1 ¢ page 98 button is pressed w hile
in sport driving mode "S", the transmission
switches automatica lly to normal mode "D".
- When temperatures are below approxi
mate ly
14 °F ( -10 °C), the vehicle heat out
put in EV mode is reduced in order to attain
higher ranges. If the windows fog up or a
hig her heat output is desired, switch on the
Hybrid or Battery Hold mode .
Conditions for electric driving
Applies to: vehicles with plug-in hybrid drive
The EV mode ca n only be switched o n if the fol
l ow ing condit ions are met:
- The charge level of the high-voltage battery
must be sufficient .
- The temperature of the high-voltage battery
must be adequate (outside temperatures not
below approx imately
14°F / -10°( and not
above
1 04°F / 40°C)
- The speed must not be h igher than approxi -
mate ly
80 mph (130 km/h) .
- Kick -down must not be activated .
- The sport drive mode "S " must not be selected .
EV mode is switched off if one or more of the
conditions are not met. The gasoline engine wi ll
start automatically. The
l!'§'J indi cator light turns
on as a message in the instrument cluster. The
LED in the
14" 1 butto n and the . indicator light
turn off .
E lectric drive mode will not contin ue automati -
cally. React ivate the EV
mode ¢ page 98. Ill-