2018 AUDI Q5 phone

Telephone
- Delete call list :
select and con firm if you would
lik e to
Delete this entry or Delete all entries.
- Store as favorite :
store the selec ted cont act a s
a favo rite.
- Show contact details : see ¢ page 1 83.
-Connection manager: see ¢ page 246.
-Bluetooth settings : see ¢ page 248.
-Online settings : see¢ page 248.
-Wi-Fi settings : see¢ page 193, Wi-Fi hotspot.
-Telephone settings : see¢ page 1 84.
Favorites
Requir em en t: a phon e numb er or c onta ct mu st
be s to re d a s a f avo rit e
¢ p age 1 79.
Selec t and conf irm a favor ite in t he favo rit es list.
Directory
Req uirement: you must have at least one contact
sto red in yo ur cell phone .
Select an d confirm a phone num ber from the di ­
rectory
¢ page 183.
Enter number
- Entering a phone number as a sequence of
numbers :
enter th e n umber usi ng the number
s p ell er
¢fig. 1 75.
- Entering the phone number as a sequence of
letters :
select an d con firm !ABC ! above the
num ber sp elle r. Ente r a se quence of lette rs us­
ing t he letter speller, for examp le
AUDISER ­
VICE.
- Dialing a phone number : select and confi rm ef1" .
Or : push the cont rol knob down . Select an d
confi rm
OK.
- Deleting individual characters : select and con ­
f irm
- Deleting all characters entered at once : tur n
t h e control knob w it h the character se lection to
l ect t he right contro l button
> Clear input field .
Accepting/ending a call
A pp lies to: ve hicles w ith tele phone
-Accepting a call : select and confirm Answer .
- Declining a call :
select and confirm Decline.
178
-Muting the active call : select and conf irm
Mute.
- Ending a phone call/cancel dialing :
select and
confirm
End call.
Caller information :
the name, ph one number o r
Unknown app ea rs in th e Info ta inm en t syst em
d isplay depen ding o n if the ca ll er has been store d
i n the di rectory and if the p hone number has
b een t ransmitted . A pict ure may also be dis ­
played, depen ding on whether you have assigned
a p ictu re to a contact in yo ur directory and if it
was transfe rred to your MMI. You ca n find out if
you r ce ll phone s upports t his fu nction from your
c ell phone ne twor k prov ider, your cell p ho ne
owner 's ma nual or at www.a udiusa .co m/
bl uet ooth .
(D Tips
- The radio or media playback is m uted dur ing
a phone call.
- Missed calls ar e displ ayed wi th a symbol i n
the status line o f th e Info tai nme nt syst em
di spl ay @ ¢pa ge 158 , fig. 165 .
During a phone call
App lies to: vehicl es wi th telepho ne
Re quire ment : th ere must b e a call in pr ogress.
~ End call: you ca n end a phone call.
~ Send tone sequence: you can e nter tone s e­
que nces
(DTMF ) direct ly usin g t he nu mbe r
speller and s end t o the o ther pers on on t he
call.
~ Other call options : press the r ight control but-
ton .
T he followi ng op tions are poss ible du ring a call
d epen din g on the ce ll phone be ing used and t he
type of connect io n:
- Answer ing an add iti on al c all: if there is an in­
c omin g ca ll while a not her ca ll is a ctive, you can
sele ct
Answer to put t he exist ing c all on ho ld
an d answer t he in comin g call. If you select
De­
cline ,
the incom ing ca ll w ill b e de clined .
- Accepting an incomin g call when t here is an ac ­
tive ca ll and a ca ll on ho ld: sel ect
Replace. T he
ac tive ca ll is replaced with the incoming ca ll.
.,.

u co ..... N r--­N ..... 0 <( 0 00
-Muting the incoming call: select and confirm
Mut e.
- Additi onal ca ll:
se lect: F in d co ntac t > Call li st/
Di rect ory/ Fa vo rite s
> an entry from the list .
Mute: if you select and co nfirm th is function, the
other pe rson on the phone cannot hea r yo u. You
can hear the other person . To turn the micro­
phone back on, se lect and confirm
Unmute.
Hold call /Re sum e held call :
you can p lace the ex ­
i sting call on hold and resume it again. To re­
sume the call, select and confirm the ca ll you
wo uld like to resume.
Tran sfe r call to mobile d evice* : select and con­
fi rm
Tr ansfe r call t o m obile d evic e to tra nsfer
the existing call from the MM I to you r ce ll phone.
Swi tch to hand s-fr ee mod e*: Requirement: you
must have a phone call in prog ress o n your cell
phone. Select and confi rm
S wit ch t o hand s-free
mode
to t ransfer the call from your ce ll phone
back to the MM I.
Swap call : alternate betwee n two phone ca lls
while one of the c alls is on hold. Select ing
End
ca ll
will end the active phone ca ll. A p hone call on
h o ld can be resumed using the right control but ­
ton >
Resume.
C onne ction manag er:
see ~ page 246.
Telephone settings : see~ page 184 .
(D Tips
-To be notified of an incoming call during a
phone call, the
call waiting function in your
cell phone must be switched on when us ing
the
Hand sfr ee profile .
- You can obta in more information from your
ce ll phone serv ice prov ider or from your cell
phone use r guide.
- When leaving the vehicle, the Bl uetooth
connection to the ce ll phone w ill automat i­
ca lly disconnect. Depending on you r ce ll
phone, phone calls in prog ress may be auto­
matically redirected from t he M MI to your
ce ll phone and you can continue t he call on
your phone .
- The display of an incoming phone call in the Infotainment system disp lay may still be
T ele ph on e
visible for a few seconds a fte r a ca ll is an ­
swered/ignored depending on the ce ll
phone in use.
Making an emergency call
Applies to: vehicles with telephone
.,. Select: ! MENUI button> Telephone > left con­
trol button >
Enter n umber > Enter emergency
call number (for example, 911) >
OK.
A WARNING
-
- Because yo ur phone works w ith rad io sig­
na ls, a connection canno t be gua ranteed un ­
de r all circumsta nces. Do not rely o n only
your p hone when i t comes to essential com ­
m unication (such as a medical emergency) .
- Always follow the inst ructions given by the
emergency pe rsonne l dur ing an emergency
call and on ly end the ca ll w hen they instruct
you to do so .
(D Tips
Emergen cy nu mbe rs a re not the s ame every ­
where. Find out w hich emergency n umber is
u sed in your current location.
Favorites
Applies to: vehicles with telephone
Up to 50 contacts, in addition to the voicemail
number, can be stored in any order in the favor­
ites list.
.,. Select: ! MENUI button> T elephone > left con-
trol button .
Storing an e xis ting phone number as a
fa vorite :
-Select and confirm Call li st/ Director y.
- Select a contact or phone n umbe r from the list.
- Select: r ight cont rol b utton >
S to re as favorit e.
-Enter a name for the favor ite or select a sug-
gestion .
- Select and confirm
Sav e.
Renaming stored fa vorite s
-Select: Fav orite s > a favorite from the list.
179

Telephone
-Se lect t he right contro l button > Rename fa-
vorite.
Moving stored favorites
- Se lect : Favorit es > a favorite from the list .
-Select t he r ight contro l button > Move favorite .
-Se lect and confirm the location of the selected
favorite .
Deleting a stored favorite
-Se lect : Favorites > a favorit e from th e list .
-Se lect the right contro l button > Delete favor-
ite > Delete this favorite or Delete all favor­
ites .
Messages
Text messages
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the cell phone being used and the
cell phone ne twork con trac t, you can receive and
send tex t messages using the MMI.
Requirement
A cell p hone m ust be co nn ecte d t o the MMI via
Bl ue tooth MAP (Message Access Profile)
~ page 174.
.,. Se lect : I MENU I but ton> Telephone > left con­
tr ol bu tton >
text message (myPhone) /text
message (secondary phone )*.
Write new text message
S elect a nd conf irm Write new text message .
- Using a template :
select and confirm the de­
s ir ed temp late from the lis t.
-Writing your own text *: select and confirm Do
not use template .
Enter text us ing the M MI
touch co ntro l pad* o r the lette r sp eller .
- Ente r one o r mo re recip ients.
- Se lect and confirm
Send .
Inbox
D isp lays a ll re ce ived tex t m essages .
Sent
Displays all sent tex t messages .
180
Outbox
Disp lays all tex t message s to be sent.
Drafts
D isplays all text messages that have no t yet been
sen t and s to red text messages .
(D Tips
-Please note that you may have to activate
t he receivi ng a nd send ing of t ext m essages
dep endi ng on t he SIM card being us ed in
yo ur ce ll pho ne (for e xample, when usin g a
mult i- S IM ). You can obt ain more informa­
tion fr om your c ell phone serv ice p rov ider or
from you r ce ll p hone use r guide .
- Fo r m ore inform ation o n suppo rt e d c ell
p ho nes, vi sit www .a udiu sa.co m/ blu eto oth
o r contact a n auth orized Audi dea le r or au ­
t h orize d Au di Service Fac ility .
- You n eed a cell phone with Mes sa g e A ccess
Profi le that also s upports the sen ding func ­
t ion to be a ble to se nd text messa ges
throug h the MMI.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
.,. Select: I T ELI bu tton > left contro l butto n > text
message (myPhone) /text message (secondary
phone )* > Inbo x/Sent /Outbox
> r ight control
bu tton.
The followi ng options may be avai la b le depend ­
i ng on the selected menu .
Storing a text message as a template
Ten tex t mess age temp lates are s to red in t he
M MI. Y ou can s ave up to ten ad dition al tem ­
p lates .
- Create a text message.
- Select an d confirm
Store as template .
Resume last te xt message
The last ed ited text message can be resumed .
Reply*
A reply can be sen t for th e se lec ted mess age in
t h e
Inbox.

u co .... N ,..._
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Forward
The selec ted text mess age can be fo rwarde d to a
d iff eren t rec ipient.
Send again*
The se lected text message can be rese nt.
Delete this text message*
The se lected text message can be deleted .
Read out1
)
You c an have the MMI read an open text mes ­
sage .
Text messaging settings*
To disp lay when a new text message is received,
e nable the
Text me ssage notifications . New tex t
messages a re in dica ted w it h an enve lope
1:0 in
the In fota inment system display status line .
Connection manager
See ¢ page 246 .
Wi-Fi settings
See ¢page 193.
Telephone settings
See ¢page 18 4.
0) Tips
M ess ages th at a re de le ted in t he MMI ar e al so
de le ted i n the ce ll p hone au to mat ic ally.
E-mail*
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the type of cell phone being used,
you can receive and send e-mails through the
MMI .
Requirement: a cell phone must be connected to
the M MI via B luetoot h MAP ( Message Access Pro­
fi le)
¢page 174 . You can find ou t in your cell
phone owner's manua l if yo ur cell phone sup­
ports this f unct io n.
ll Not avai lab le in all la nguage s.
Telephone
.. Select: I ME NUI bu tton> Telephone > left con ­
trol button >
e-mail (myPhone )/e-mail (secon­
dary phone )* .
Write new e-mail
S e lect a nd co nfirm Write new e-mail.
- Using a template :
select and confirm the de­
sired t emplate from the list .
-Writing your own text* : select and confirm Do
not use template .
Enter text using the MMI
t o uch con trol pad* or t he let ter spe ller.
- En ter one o r more rec ip ients.
- Select and confirm
Send .
Inbox
All rece ived e-mails a re displayed .
Sent
All sent e- mails a re displayed.
Outbox
All e -ma ils that will be sent a re displayed.
Drafts
A ll saved e -ma ils that have no t b een sen t yet are
displayed .
(LlJ) Note
Alw ays fo llow the inform ation f oun d in¢(!} in
W i-F i ho tspot on page 194.
(D Tips
- Fo r mo re info rmation on sup po rt e d c ell
p hones, vi sit www.a udius a.co m/ blu etoo th
o r contac t an auth ori ze d Aud i de aler or a u­
t h orize d Au di Serv ice Fac ility.
- To ensure th at you r sent e -m ail s are re ­
c eived , co nne ct your ce ll phone to the Wi- Fi
h ots pot* in the vehicle so t hat the e -ma il
app on yo ur cell ph one cont inues to have In ­
ter net access . If you are still not receivin g e­
ma ils even though yo u have a successf ul
co nnec tion , then co ntact yo ur e-ma il s ervice
prov ider o r yo ur cell phon e se rv ic e prov id er.
181

Telephone
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
"' Select : IMENUI button> Telephone > left con­
trol button >
e-mail (myPhone)/e-mail (secon­
dary phone)* > Inbox /Sent /Outbox
> right
contro l button.
The follow ing options may be available depend­
ing on the selected menu .
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to ten addit ional templates.
- Create an e-mai l.
- Select and confirm
Store as template .
Resume last edited e-mail
The last e-mail in progress can be resumed .
Reply*
A reply can be sent for the selected e -mail in the
In box .
Reply to all*
A reply can be sent for the selected e -mail in the
Inbox and it will be sent to all of the entered re ­
cipients.
Forward
The selected e-ma il can be forwarded to a differ­
ent rec ipient.
Delete this message*
The selected e-ma il can be deleted .
Read out1
)
You can have the MMI read an open e-mail.
E-mail settings*
To disp lay when a new e-mail is re ceived, act ivate
t he
E-mail notifications . New e-mai ls are indicat­
ed wit h an enve lope
121 in the Infotainment sys ­
tem disp lay status line.
1> N ot availa ble in all l an guage s.
182
Connection manager
See¢ page 246.
Wi-Fi settings
See ¢page 193 .
Telephone settings
See ¢page 184.
(D Tips
- Messages that are deleted in the MMI are
also automatically deleted in the connected
cell phone .
- You cannot read any messages while driv­
ing.
Listening to voicemail
Applies to: vehicles with telephone
"'Select: IMENU I button> Telephone > left con­
trol button. Select and confirm
Call list /Direc­
tory /Fav orites > Voicemail.
- Entering the voicemail number:
enter the de­
s ired number. Select and confirm
OK.
- Dialing the voicemail number: select and con­
firm
Voicemail.
{D Tips
- This service must be set up and activated in
advance by the cell phone service provider.
You can obtain more information from your
cell phone service provider .
- Th e voicemai l number depends on the cell
phone service provider .

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Directory
Opening the directory
Applies to: veh icles with telephone
After connecting the cell phone, the contacts in
it are automatically imported into the
MMI.
__________ T_e_,e_p_h_o_n_e_· _ o_,_,e_,_,_o_,_Y _________ ,
' E 41>
J • Voicema il
• Smith, John
• Muster, Manfred
• Schm idt, Ralf
Fig . 177 Di recto ry
Requirement: you must have at least one contact
stored in your cell phone.
... Select : IM ENU I button > Telephone > left con­
trol button >
D irecto ry.
- Calling a contact :
select and confirm a contact
from the directory. The phone numbers for the
selected contact are displayed. To make the
call, select and confirm a phone number.
-Free text search for a contact: see c;, page 157.
Contacts are displayed in alphabetical order and
can be sorted by first or last name
c:> page 185,
Sort order.
The directory can be opened through the Tele­
phone
menu as well as through the Navigation *
menu.
(D Tips
- Additional information on free text searches
can be found under
r::;, page 157.
- Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the di rectory must be confirmed so that
your ce ll phone contacts can be loaded into
the MMI.
- The contact display in the MMI depends on
the cell phone used. For more information
on supported cell phones, visit
www.audiusa.com/bluetooth or contact an
authorized Audi dealer or authorized Audi
Service Fac ility .
Telephone
-Please note that only the directory from the
primary phone* is always displayed.
- The contacts from the cell phone may not
be transferred in alphabetical order. If there
are too many entries, contacts with differ­
ent first letters may be missing in the MMI.
- The contacts in the local MMI memory are
always visible and can be accessed by other
users.
Free text search for a contact
Applies to : vehicles wi th telepho ne
... Select: IMENUI button> Telephone> left con­
trol button >
Directory .
.,. To limit the search, enter the initials of the con­
tact being sea rched w ith each initial separated
by a space in the input field . Enter additional
letters if necessary .
... Select and confirm a contact from the directo­
ry . The phone numbers for the selected contact
are displayed.
... To make the call, select and confirm a phone
number.
(D Tips
- You can scroll through long lists quickly by
turning the control knob quickly. The scroll­ ing speed depends on the number of list en­
tries.
- Additional information on free text searches
can be found under
c:> page 157.
Showing contact details*
Applies to: vehicles wit h te lepho ne
You can show contact details depending on the
vehicle equipment.
Fig. 178 Showing contact details
183

Telephone
~ Select: I M ENUI button> Telephone > left con ­
tro l button .
~ Select and confirm Directory > a contact from
the directory.
~ Se lect : rig ht contro l butto n > Show contact de·
tails .
- Calling:
select and confirm the desired tele ­
phone numbe r.
- Navigating : to start navigation, se lect and con ­
firm the desi red address. Select and confirm
Start route guidance .
Press the r ight cont rol button to o pen additional
options fo r th e contact details.
Add destination
To st art na vigatio n, se le ct and co nf irm the de ­
sired ad dress . Se le ct and confirm
Start route
guidance .
Store as favorite
S ee ¢ page 1 79, Favorites .
Send text message*
You can send a text message¢ page 180 to the
selected contact .
Delete contact
The selected contact can be delete d.
(D Tips
- Contacts edit ed in th e MMI d irecto ry cannot
b e autom atic all y up dat ed in t he connec ted
ce ll p hone. Audi recommends editing cell
ph one contacts direct ly in t he ce ll phone .
- On ly the co nt acts in the lo ca l MM I memory
ca n be e dite d or de leted .
Importing and exporting contacts
App lies to: ve hicles w ith telep hone
Con tacts in vCard forma t (. vcf) can be impo rted
into the directory or e xported .
Requir em en t: an S D car d m us t b e in se rted in o ne
of the S D card
readers *¢ page 22 6 or a USB
s to rage dev ice m ust be connecte d to the Audi
m usic
interface *¢ page 231 or the require -
184 ments
fo r Audi connect In fota inme nt serv ices*
must be met
¢ page 187.
~ Sele ct: !ME NUI butto n> Telephone > le ft co n­
t rol butt on >
Directory .
~ Select: r ight con trol button> Directory set­
tings.
- Importing contacts from a storage device :
se­
le ct and con fir m
Import contacts > SD card 1 /
SD card 2 or USB device 1 /USB device 2
> de ­
sired contacts
> Start import.
- Exporting contacts to a storage device:
selec t
an d confirm
Export contacts > SD card 1 /SD
card 2 or USB device 1 /USB device 2
> desired
contacts
> Start export .
- Selecting all contacts at once to import/ex­
port :
select and confirm Import contacts /Ex ­
port contacts > SD card 1 /SD card 2 or USB de·
vice 1 /USB device 2 > All > Start import /Start
export .
(D Tips
-Always read the chapter¢ page 194, Audi
connect (Infotainment) gen eral informa­
tion.
- Fo r add itiona l information o n the myAu di
accou nt, visi t www .a udiusa .com/myaud i.
- Th e imported contacts a re stored in the lo­
cal memory of t he dire ctory.
- A ma ximum of 1, 000 contacts can be im­
p orted. Yo u ca n check t he directory memory
capaci ty at any t ime
¢pag e 185.
-Never save important data on memory ca rds
o r U SB storage devices. Audi is not responsi­
b le fo r damaged o r los t fil es a nd media.
- Contacts t hat were dow nloa ded from a ce ll
p hon e cannot be e xpo rted.
- Th ere s houl d be no ot her f iles or fo lders on
t h e st ora ge m ediu m co ntain ing th e contacts
to be importe d.
Additional settings
Telephone settings
App lies to: vehicles wi th telepho ne
~ S elect: IME NUI button> Telephone > righ t co n-
trol button >
Telephone settings. .,,.

u C0 ..... N ,..._
Call options*
Call forwarding :
you can switc h the forwarding
of incoming calls to your voicemail or to anothe r
phone number on and off . You can check if the
function is activated or deactivated with
Check
status .
Call waiting :
you are alerted to an incoming call
during a phone call when the function is switched
on~-You can check if th e function is activated
or deactivated with
Check status .
Send own telephone number:
sending your
phone n umber with an outgoing call can be acti ­
vated and deactivated . With the
Network -de­
pendent
setting, the setting listed in the con­
tract with the cell phone service provider is used.
The settings only apply to the
Telephone menu in
the MMI. Please note that the settings on your
cell phone will apply afte r disconnecting the
B luetooth co nnect ion. You ca n check if the func­
tion is activated or deactivated with
Check sta­
tus .
Ringtone and volume settings
1 )
Using the Mute telephone function, you can
switch the ringtone playback through the MMI
speake r o n and off. You can play the ringtones
using the
Ringtone fu nct ion. Select and confirm
an entry from the list. For th e
Ringtone volume/
Message volume
settings, see¢ page 250. The
Microphone input level can be adj usted during a
phone call using the control knob.
(D Tips
-Several cell phones can be paired to the
MMI, but only two* cell phones can be ac­
tive ly connected.
-To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac­
tory default sett ings
c::> page 246.
Additional options
"' Select : I MENU I button> Telephone > right con­
trol button .
N ..... 0 <(
~ ll Depends on th e conne cted cell pho ne.
Telephone
Connection manager
See¢ page 246.
Bluetooth settings*
See ¢ page 248 .
Online settings*
See c::> page 248.
Wi-Fi settings*
See ¢ page 193, Wi-Fi hotspot.
Directory settings
Applies to: vehicles with telephone
"'Sele ct: ! MENUI button> Telephone > left con­
trol button >
Directory > right control button >
Directory settings.
Memory capacity
Shows the Memory capacity for the directory.
You can manage up to 17,000 contacts with the
directory. You can load up to 4,000 contacts
from your cell phone into each directory. Yo u can
also impo rt up to 1,000 contacts from a storage
device .
Sort order
You can sort the contacts in your directory alpha­
bet ically according to
Last name or First name .
Import contacts/Export contacts
See ¢ page 184.
Download directory
To update the contacts in th e MMI, you can man ­
ually download your cell phone contacts . De ­
pending on the ce ll phone, the B luetooth connec­
tion may need to be disconnected and reconnect­
ed to update the contacts.
Hide contacts without phone number
When this function is switched on, g rayed -out
contacts that have no phone numbers stored for
them wi ll be hidden in the directory.
185