2018 AUDI Q5 battery

Media
Problem Solution
Audi music interface :
the porta-For many ce ll phones or mobile devices, playback is not possible
ble device is not recogni zed as a when the battery level is too low (less than 5% of its capacity).
source. The mobile device will only be recogn ized as a source in the MMI
after connecting if the battery charge is sufficient .
Audi music interface: malfunc-
The Bluetooth audio player function is switched on. Switch this
tions during audio playback function off¢
page 248 when you are not using the Bluetooth
through an iPod/ iPhone. audio player.
Audi music interface:
contents Reset the Media settings to the factory default settings
that are changed on a mobile de -
¢page 246.
vice connected to the Audi music
interface
a l are not disp layed in
the media center .
AUX input: there is stat ic when When connecting a nd disconnecting, the External audio player
connecting and disconnect ing the source is already selected. Before connecting or disconnecting the
AUX connection cable. mobile device, either mute the device (see ¢
page 249) or sw itch
to a different audio source (for example ¢
page 220, Opening the
radio).
Bluetooth audio player* /Wi-Fi
Only one interface should be act ively used at a time to ensure
audio player*: audio playback in- problem-free playback.
terference.
Jukebox* : tracks on the imported When importing playlists, a ll of the files themselves must be im-
playlist are grayed out. ported.
Jukebox*: imported tracks cannot If you cannot find imported tracks in the media center, they may
be played or found. not be supported. Only copy supported files"*
page 240 to the
Jukebox.
Online media *: connection fa iled To establish a connection to the MMI, the MMI connection switch
between the MMI and the
Audi must be switched on in the Audi MMI connect app status sc ree n.
MMI connect app.
Bluetooth audio player *: interfer- Playback interference can occur when using the Bluetooth audio
ence with track d isp lay and aud io player if a music player app from a third party provider is open.
playback . Audi recommends using the integrated media player on your Blue-
tooth device (such as a smartphone) .
Wi-Fi hotspot*: your Wi-Fi device
Make sure the network optimization functions are switched off in
is disconnected from the Wi -Fi the Wi-Fi settings or in the network settings for your Wi -Fi device .
hotspot . For additional information refer to the user guide for your Wi-Fi
dev ice.
Audi music interface: audio play-Make sure the USB mode MTP is selected in the settings on your
back through the connected mo- mobile device.
bile device is not possible.
al Applie s onl y to MTP dev ice s. Does not apply to App le dev ices and USB mass s torage dev ice s.
242

Audi smartphone interface
Opening a menu item
Select and confirm a menu item using the MMI
control panel.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
Problem Solution
Audi smartphone
Check the battery charge level on your smartphone .
interface cannot be Check the USB cable and use a different one if necessary
.
opened. Check if Android Auto or Apple CarPlay is available in your country.
Android Auto : check if the Android Auto app is installed on you r smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the adapter is connected correctly to your smartphone and the Audi music interface
MMI failed .
¢page 231.
Apple CarPlay : check if Apple CarPlay is activated on your smartphone.
Android Auto : check in the And raid Auto app if Andro id Auto permits new
veh icles .
T he smartphone is Make sure that you are using the correct USB adapter and check if the USB
not automatically adapter is connected correctly to your smartphone and the Audi music interface
detected.
¢page 231 .
Check if the requirements needed to connect a smartphone have been met.
244

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-For safety reasons in severe accidents, the
alternator and starter are separated from
the vehicle battery with a pyrotechnic circuit
interrupter.
- Work on the pyrotechnic circuit interrupt­
er must only be performed by a qualified
technicians who have the experience, in ­
formation and special tools necessary to
perform the work safely.
- If the vehicle or the circuit interrupter is
scrapped, all applicable safety precautions
must be followed .
@ For the sake of the environment
Undeployed airbag modules and pretension­
ers might be classified as Perchlorate Materi­
al
-special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlo­ rate. When the vehicle or parts of the re­
straint system including airbag modules and
safety belts with pretensioners are scrapped,
all applicable laws and regulations must be
observed. Your authorized Audi dealer is fa­
miliar with these requirements and we recom­
mend that you have your dealer perform this
service for you.
Other things that can affect Advanced
Airbag performance
Changing the vehicle's suspension system can
change the way that the Advanced Airbag System performs in a crash . For example, using tire-rim
combinations not approved by Audi, lowering the
veh icle, chang ing the stiffness of the suspens ion,
including the springs, suspension struts, shock
absorbers etc. can change the forces that are
measured by the airbag sensors and sent to the
electronic contro l unit. Some suspension changes
can, for example, increase the force levels meas­
ured by the sensors and make the airbag system
deploy in crashes in which it would not deploy if
the changes had not been made. Other kinds of changes may reduce the force levels measured by
the sensors and prevent the airbag from deploy­
ing when it should .
Airbag system
A WARNING
Changing the vehicle's suspension including
use of unapproved tire-rim combinations can
change Advanced Airbag performance and in­
crease the risk of serious personal injury in a
crash.
- Never install suspension components that
do not have the same performance charac­
teristics as the components originally instal­
led on your vehicle.
- Never use tire-rim combinations that have
not been approved by Audi.
Side airbags
· Description of side airbags
The airbag system can provide supplemental
protection to properly restrained occupants.
Fig. 237 Side a irbag locatio n in the driver's seat
The side airbags are located in the sides of the
front seat backrests
¢ fig . 23 7 and the rear back­
rest* facing the doors.
The side airbags installed for the front seating
pos itions have been des igned and certified to
help reduce the risk of injury that can be caused
by airbags when they inflate, particularly when
the occupant s itting next to it is not seated prop­
erly. The side airbag for the front passenger seat
can be used w ith proper ly installed chi ld re­
straints . Please be sure to read the important in­
formation and warnings whenever using a child
restraint in a vehicle: Safety belts¢
page 261,
Airbag system ¢ page 269, Child safety
r:=> page 291.
The side airbag system basically consists of:
.,..
285

Check ing and F illing
On -Board Diagnostic S yst em
Eng ine data can be read out at the On-Board D i­
agnostic System connection po rt using a special
testing device
¢ fig. 257 .
Indicator light
Ift hP ¢..ifi indicato r light b lin ks o r tu rns o n, there
is a malfunction that is caus ing poor emiss ions
qua lity and that could damage the catalytic con ­
verter.
Dr ive s low ly to an author ized Audi dealer or au­
thor ized Audi Se rvice Fac il ity to have the ma l­
f u nction co rrected.
The indicator l ight can also turn on if the fuel fi ll­
er cap is not closed correct ly
9 page 311.
_& WARNING
Incorrect use of the connection po rt fo r th e
On-Board Diagnostic Sys tem can ca use mal ­
functions, which can then result in accidents
and serious injuries.
- Only allow an authorized Audi dealer or au ­
thorized Audi Service Facility to read out the
engine data .
Engine compartment
Working in the engine compartment
Special care is required if you are working in the
engine compartment
-
Fo r w ork in th e engi ne comp artm ent su ch as
c heck ing and filli ng flu id s, the re is a risk of in ­
jur y, scalding , ac cident s, and b urns . Fo r this
r easo n, follow all th e warning s and g enera l
sa fe ty preca ution s pro vided in the foll owin g in­
f o rm ation . Th e e ng ine comp artmen t is a d an­
ger ous ar ea .
9 &, .
_& WARNING
- T urn the eng ine off.
- Switch the ig nition off.
- Set the parking brake .
- Select the "P" selector lever pos it io n.
- let the engine coo l down.
314
- Never open the hood when there is steam or
coo lant escaping from the engine compart­
ment, because there is a risk that you could
be burned . Wait unt il no steam or coolant is
escaping.
- Keep children away from the eng ine com­
partment .
- Never sp ill fluids on a hot engine . These flu­
ids (such as the anti-freezing agent con­
tained in the coolant) can ignite .
- Avoid short c ircuits in the electrical system.
- When working in the engine compartment, remember that the radiator fan can switch
on even if the ignition is switched off, wh ich
increases the r isk of injury .
- Never open the cap on the coolant expan­
sion tank when the engine is warm . The
cool ing system is under pressure .
- To protect your face, hands, and arms from
hot steam or coolant, cover the cap w ith a
large cloth when open ing.
- Do not remove the engine cover under any
circumstances . This increases the risk of
burns .
- If tests need to be performed with the en­
gine runni ng, there is add itiona l danger due
to mov ing components (such as the r ibbed
be lt, alte rnato r and rad iato r fan) and from
the hig h-voltage ignition system.
- Do not unde r any ci rcumstances activate the
throttle inadvertent ly (for example, by hand
from the engine compartment) if the veh i­
cle is stationary but the engine is running
and a gear is engaged. Otherwise, the vehi ­
cle will start to move immediate ly and this
could result in an acc ident.
- Pay attention to the following warnings
when work on the fue l system is required:
- Do not smoke.
- Never work near open flames .
- Always have a working fire extinguisher
nearby.
- All work on the battery or electrical system in your vehicle can result in injuries, chemi­
cal burns, acc idents or burns . Because of
this, all work must be performed
only by an
author ized Audi dealer or author ized Audi
Serv ice Faci lity.

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-To reduce the risk of electric shock and in­
jury, never touch the following components
when the engine is running or is being start­
ed :
- Ignition cable
- Other components in the electronic high-
voltage ignition system
- If you must check or perform work on the
engine while it is running:
- Set the parking brake first and then select
the
"P" selector lever position .
- Always proceed with extreme caution so
that clothing, jewelry or long hair do not
become caught in the radiator fan, fan
belt or other moving components or do
not come into contact with hot compo­ nents. Tie back long hair before beginning
work and do not wear cloth ing that can
hang down into the engine.
- Limit your exposure to exhaust and chemi­
cals to as short a time as possible
c::> & .
..&, WARNING
California Proposition 65 Warning:
- Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali­
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu­
ids contained in vehicles and certain prod­
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
- Battery posts, terminals and related acces­
sories contain lead and lead compounds, chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
(D Note
When filling fluids, be sure not to mix the flu­
ids up . Otherwise severe malfunctions and en­
gine damage will occur.
Checking and Filling
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly.
If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal­
er or authorized Audi Service Facility to be
checked .
Opening/closing the hood
The hood is released from inside the vehicle .
Fig. 258 Driver footwell : relea se lever
Fig. 259 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield . Otherwise the paint could be
damaged.
Opening the hood
.,. With the driver 's door open, pull the lever be­
low the instrument panel in the direction of the
arrow
c::, fig. 258.
.,. Raise the hood slightly c::> &.-
.. Press the lever c::, fig. 259 in the direction of the
arrow. This releases the hooks .
.,. Open the hood. ..,.
315

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cooli ng system is not le aking, a loss can come
from the coolant boili ng through overheating
and being pushed out of the cooling system.
.&_ WARNING
-The cooling system is under pressure. Do
not open the coolant expansion tank cap
when the eng ine is hot. This inc reases the
risk of burns.
- The coo lant add itive and the coolant can be
dangerous to you r healt h. For this reason,
keep t he coolant i n the o rigi nal container
and away from children. There is a risk of
poiso ning.
- When working in the engine compartment,
remember t hat the radiator fan can sw itch
o n even if the ign ition is swi tched off, which
increases the risk of i njury.
@ Note
Do not add coo lant if the expansion tank is
empty. There may be a ir in the coo ling sys­
t em, wh ich increases t he risk of engi ne dam­
age . If this is the case, do not continue driv­
ing . See an authorized Aud i dea le r or a uthor ­
ize d Aud i Service Fac ility for assistance .
Brake fluid
-
N N ~ N
""
CX) IXl
Fig . 2 63 Engi ne compartme nt: cap o n brake fluid reservoir
Observe the safety p recautions 9 &. in Working
in the engine comportment on page 31 4.
Checking the brake fluid level
"' Read the brake fluid level on the brake fluid
reservoir ¢
page 316, fig . 260. The brake fluid
level must be between the MI N and MAX mark­
ings ¢,&. .
Chec king and Filling
The brake f lu id leve l is moni to red automatically .
Changing the brake fluid
Have the brake fluid changed regularly by an au­
t h ori zed Audi dea le r or a uthor ized Audi Service
F ac ility.
A WARNING
-
- I f the b rake fl uid level is below t he MIN
marking, it can impair the brak ing effect
and d riving safety, which increase the risk of
an accident. Do not continue dr iving. See an
author ized Audi dealer or author ized Audi
Serv ice Facility for assistance.
- If the b rake fl uid is old, b ubbles may form
in the brake system dur ing heavy bra king.
This wo uld impair braking performance and
driving safety, which increases the r isk of an
accident.
- To ensure the brake system functions cor­ rectly, only use brake f luids tha t comply
wit h VW standard S0 l 14 o r
F M VSS -116 DOT 4 .
(D Note
-If the brake flu id leve l is above the MAX
ma rking, bra ke f luid may leak o ut over the
edge of the reservo ir and resul t in damage
t o the vehicle.
- Do not ge t any brake fl uid on the vehicle
pai nt, because it w ill corrode the paint.
Battery
General warnings about batteries
Because of the complex power supply, all work
on batter ies such as d isconnecting, replacing,
etc., sho uld
only be performed by an authorized
Audi dealer or author ized A udi Se rvice Facility
¢ &_ .
The term "veh icle battery" refers to the 12 Volt
batte ry in your vehicle.
..,.
321

Checking and Filling
Detailed warnings for the vehicle battery:
~
Always wea r eye protection.
~
Battery acid is highly corrosive. Always
wea r protect ive g loves and eye pro tect io n .
.
®
Fire, sparks, open flame and smok ing are
forb idden .
~
A highly explosive mixture of gases can
form when charging batteries.
®
Always keep childre n far away from bat-
tery electrolyte and the batte ry .
~
Always follow the instructions in the oper-
ating manual.
A WARNING
All wo rk on the batte ry o r electrical system in
yo ur vehicle can result in inju ries, chemical
burns, accidents or burns. Because of this, all
wor k must be performed
only by an author­
ized Audi dealer or authorized Audi Service
Facility.
A WARNING
California Proposition 65 Warning:
- Battery posts, terminals and re lated acces­
sories contain lead and lead compounds,
chemica ls known to the State of California
to cause cancer and reproductive problems.
Wash hands after handling .
@ Note
-If the vehicle will be parked for long periods
of time, protect it against the cold so that it
will not be destroyed by "freezing"
<=>page 323.
-There are electrical components under the
cargo floor behind a trim pane l that warm
up during operation. To reduce the risk of
the components overheat ing, do not store
objects such as blankets under the cargo
floor . If they overheat, the components wi ll
switc h off temporarily. This will be ind icat ed
by a message in the instrument cluster, un­
til the temperature returns to normal.
322
@ For the sake of the environment
i Batteries contain polluting substances such
as sulfur ic acid and lead. Contact an author­
i zed Audi dealer or authorized Audi Service
Fac ility for more informat ion.
Vehicle battery
The term "vehicle battery" refers to the 12 Volt
battery in your vehicle.
Not running the vehicle for long periods of
time
If you do not drive your vehicle for severa l days or
weeks, electrical equ ipment is gradually sca led
back or switched off. This reduces energy use and
ensures the vehicle will be able to start after long
periods of
time<=> page 145 . Some convenience
funct ions, such as interior lighting or power seat
adjustment, may not be available under certain
circumstances . These convenience functions will
be available again once you switch t he ignition on
and start the engine .
Even when electrical equipment is switched off,
the equipm ent can still drain the vehicle battery
if the vehicl e is not driven for long periods of
time. Deep draining results in a chemical reaction
that destroys the inside of the vehicle battery.
The vehicle battery must be charged every month
to reduce the risk of this happening
<=> page 323.
Contact an authorized Aud i dealer or authorized
Audi Service Fac il ity for more information.
Winter operation
Cold weather places higher demands on the vehi­
cle battery. This results in reduced starting abili­
ty. Have the vehicle battery checked by an au­
thorized Audi dealer or authorized Audi Service
Fac il ity before the cold time of year .

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Charging the vehicle battery
Fig. 264 Engine co mpartment : connec tor s fo r a charg er
and jump s ta rt cab les
Req uirement: on ly use charge rs with a maximum
c harging voltage of 30 amp s/14 .8 Volt s.
T he
vehicle battery cables remain connected .
.,. Read the warnings ¢ & in General warnings
about batteries on page 322
and ¢ ,& .
.,. Switch off the ignition and all e lectrical equip­
ment .
.,. Open the hood ¢ page 315 .
.,. Open the red cover on the positive term inal
¢ fig . 264 .
.,. Clamp the charger term inal clamps to the jump
s tart pins
according to the instruct ions . (pin
under the red cover = "positive", p in with hex­
agonal head= "negative ") .
.,. In se rt the powe r cable for the charging device
in to the socket and swi tch the device on .
.,. At the end of the charging process, switch the
charger off and pull the power cab le out of the
socket.
.,. Remove the charger terminal clamps .
.,. Close the red cover on the positive term inal.
.,. Close the hood ¢ page 315 .
A WARNING
-A highly explosive mixtu re of gases can form
whe n cha rging batter ies. O nly charge the
vehicle ba tte ry in well-ven tilated are as.
- A dra ined vehicle battery can freeze at tem­
peratu res a round 3 2
QF (0 QC). A frozen or
t hawed veh icle bat tery m ust not be charged
and must not be used anymore. If ice forms,
the battery housing can crack and battery electrolyte can leak out, which increases the
risk of an explosion and chemical b urns .
Chec king and Filling
Contact an author ized Audi dealer or au ­
thorized Audi Service Facility for more infor­
mat ion.
- Do not connect or disconnect the charging
cable wh ile charging because this increases
the risk of an explos ion.
(D Tips
- Only charge the veh icle battery through the
connect ions in the engine compartment .
- Read all of the manufacturer's instructions
for the charger before charging the vehicle battery.
Windshield washer system
F ig. 265 Engine compar tmen t: was her fluid reservo ir ca p
T he windshield washer fluid reservoir O contains
the clean ing solut ion for the w indshield and the
headlight washer system*
¢page 316, fig. 260 .
The reservoir capacity can be found in
¢page 369 .
To reduce the risk of lime scale deposits on the
spray no zzles, use clean water with low amounts
of calcium . Always add w indow cleaner to the wa­
ter . When the outside tempe ratures are cold, an
anti-freez ing agent sho uld be added to t he water
so that it does not free ze.
@ Note
- The concentration of ant i-freez ing agent
must be adjusted to the ve hicle operat ing
conditio ns in the respective cl imate . A con­
c en tration that is too high can lead to vehi­
cle d am age .
323