2017 VOLKSWAGEN TIGUAN parts

The exterior mirrors cannot be adjusted while Trailer Assist is active. The stored exterior
mirror setting can be activated ⇒ Mirrors.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning 
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The system requirements must be met ⇒ Prerequisites.
•The camera is covered by water.
•The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
•The detection range of the camera is blocked by add-on parts, e.g. bicycle carriers.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Response to all circumstances
•Switch off the system temporarily.
•Check whether any of the causes described below apply.
•You can switch the system back on again once you have rectified the cause of the problem.
•If the system still fails to respond as expected, have the system checked by a qualified
workshop.
Brake support systems
Information on brake support systems
The vehicle is fitted with brake support systems. The systems can support the driver in critical
driving or braking situations. Brake support systems cannot overcome the limits of physics and
cannot always keep the vehicle under control in every single critical driving or braking situation. The
driver is responsible for driving safety ⇒.
Driving with brake support systems
The brake support systems work when the engine is running. They do not need to be operated
separately.
The brake pedal may pulsate or noises may occur while the brake support systems are regulating.
Continue to apply the necessary amount of brake pressure. Apply the necessary pressure to the
brake pedal consistently. If necessary, steer the vehicle while the brake pedal is depressed.
Fast steering wheel movements can cause serious injury.
•During the manoeuvring operation, do not reach for the steering wheel until prompted
to do so by the system.
•Exception: if a dangerous situation occurs, intervene and take over the steering.
WARNING
Do not let the automatic braking intervention tempt you to take any risks while driving, as
this can cause accidents. The system is not a substitute for the full concentration of the
driver.
•Trailer Assist has system-related limitations. In some situations, the automatic braking
intervention function is only able to intervene in a limited way or not at all.
•You should always be prepared to brake the vehicle yourself.
•The automatic braking intervention is ended after approximately 1.5 seconds at vehicle
standstill. Depress the brake pedal of the vehicle yourself following the automatic
braking intervention.
WARNING

Always ensure that the ventilation openings between the rear window and the stowage area
are uncovered to allow stale air to escape from the vehicle.
Stowage compartment on the driver side
Fig. 163 On the driver side: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
To open: pull the handle ⇒ Fig. 163.
To close: press the cover upwards until it engages.
There is a memory card holder on the inside of the cover.
Stowage compartment on the front passenger side
Loose objects may be flung through the vehicle interior in the event of a sudden driving or
braking manoeuvre. This can cause serious injury and can also lead to loss of control of
the vehicle.
•Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
areas, on the dash panel, on the shelf behind the rear seats, or in items of clothing and
bags in the vehicle interior.
•Always keep stowage compartments closed while the vehicle is in motion.
WARNING
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control
of the vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The floor mats must always be properly secured in the footwell.
•No additional floor mats or other floor coverings should be placed over the fitted floor
mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
•If there are any objects in the footwell, remove them when the vehicle is parked.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to
serious burns and other injuries.
•Before adjusting the seats, always ensure that there is no lighter on or near the
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters
to self-ignite.
WARNING
•Hard objects could rub against the wires of the heating element in the rear window and
cause damage.
•Do not stow any temperature-sensitive objects, food or medicines inside the vehicle.
Hot and cold temperatures could damage them or render them unusable.
•Objects stored in the vehicle that are made from transparent materials, such as
glasses, magnifying glasses or transparent suction cups on the windows, can
concentrate the sun's rays and thus cause damage to the vehicle.
NOTICE

Fig. 189 In the luggage compartment: bag hook.
A bag hook may be located on the left and right-hand side of the luggage compartment ⇒ Fig. 189.
Load-through hatch
Fig. 190 In the rear seat backrest: opening the load-through hatch.
Depending on the vehicle equipment, a load-through hatch may be located behind the centre
armrest in the rear seat backrest. This can be used to transport long objects in the vehicle interior,
such as skis.
Opening the load-through hatch
•Press the release button ⇒ Fig. 190① and fold the load-through hatch forwards ⇒.
•Open the boot lid.
•Push the long objects through the load-through hatch from the luggage compartment.
•Secure the objects with the seat belt.
•Close the boot lid.
Closing the load-through hatch
•Fold back the load-through hatch and push it firmly into the lock until it clicks securely into
place. The red marking on the locking indicator ⇒ Fig. 190② should no longer be visible ⇒
.
Removeable lights
Never use the bag hook for lashing down items of luggage or other objects. The bag hook
could break off during a sudden braking manoeuvre or in the event of an accident.
WARNING
Do not load the bag hook with more than 2.5 kg.
NOTICE
Failure to pay attention when folding the load-through hatch forwards or backwards may
result in injuries.
•Never fold the load-through hatch forwards or backwards while the vehicle is in
motion.
•Ensure that the seat belt is not trapped or damaged when folding back the load-
through hatch.
•Always keep hands, fingers, feet and other body parts away from the seat area when
folding the load-through hatch forwards and backwards.
•The load-through hatch has not been secured properly if the red marking can still be
seen on the locking indicator. Always ensure that the red marking is never visible when
the load-through hatch is in the upright position.
•Passengers (children in particular) must not use this seat if the load-through hatch is
folded forward or is not clicked securely into place.
WARNING

At extremely low outside temperatures, the electric ball head might not rotate. If this
happens, it is sufficient to place the vehicle in a warmer room, e.g. a garage.
Fitting a bicycle carrier on the swivelling ball head
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Mount the bicycle carrier in accordance with the manufacturer's assembly instructions.
Only carrier systems which can hold a maximum of three bicycles may be used ⇒. Position
heavy bicycles as close to the vehicle (ball head) as possible.
Maximum carrying load
The maximum permitted load (carrier system including load) on the ball coupling is 75 kg at a
distance of 300 mm. This distance refers to the gap between the centre of gravity of the bicycle
carrier and the middle of the ball head.
Volkswagen recommends that you remove all add-on parts from the bicycles before setting
off. This includes for example bicycle bags and baskets, child seats or batteries. This helps improve
the carrier system's wind load and centre of gravity.
Notes on towing a trailer
Fig. 193 Pin assignment for the trailer socket (illustration).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Pin assignment for the trailer socket ⇒ Fig. 193:
Left turn signal
Rear fog light
Earth for pins 1, 2, 4, 5, 6, 7, 8
Right turn signal
Rear light, right
Brake light
Incorrect use of the towing bracket with a bicycle carrier fitted to the ball head could
cause injuries and accidents.
•Never exceed the specified load and overhang.
•Do not attach a bicycle carrier underneath the ball head on the neck of the ball head.
The shape of the ball head neck and the design of the bicycle carrier could result in the
bicycle carrier becoming misaligned with the vehicle.
•Read and observe the assembly instructions provided by the bicycle carrier
manufacturer.
WARNING
Considerable vehicle damage could occur if the maximum permitted payload or overhang
is exceeded.
•Never exceed the specified values.
NOTICE

Cleaning windscreen wiper blades
Note for the windscreen wipers: move the wiper arms to the service position before lifting them
⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Clean the wiper blades carefully using a damp sponge ⇒.
•Carefully place the wiper arms on the windscreen.
Changing the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒ Wipers.
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Press and hold the release button ⇒ Fig. 202① and simultaneously pull off the wiper blade in
the direction of the arrow.
•Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until
it engages.
•Carefully place the wiper arms on the windscreen.
Changing the wiper blade for the rear window
•When lifting the wiper arm hold it only by the wiper blade mounting.
•Lift and fold back the wiper arm.
•Press and hold the release button ⇒ Fig. 203①.
•Tilt the wiper blade in the direction of the wiper arm ⇒ Fig. 203 (arrow Ⓐ) and pull it off in the
direction of the arrow Ⓑ at the same time. You may need to use some force to do this.
•Insert a new wiper blade with the same length and design onto the wiper arm in the opposite
direction of the arrow. Push it on until it engages ⇒ Fig. 203Ⓑ. The wiper blade must be in the
folded back position ⇒ Fig. 203 (arrow Ⓐ).
•Carefully place the wiper arm back onto the rear window.
Wax deposits on the windscreen and rear window could cause the wiper blades to rub.
Remove wax residue using a special cleaning product or cleaning cloths.
Changing bulbs
Introduction
This chapter contains information on the followingsubjects:
⇒ Checklist 
⇒ Changing bulbs in the headlights (halogen bulbs)
⇒ Changing bulbs in the front bumper
⇒ Changing bulbs in the front bumper (R-Line)
⇒ Changing the bulbs in the tail light cluster in the body
⇒ Troubleshooting
Changing the vehicle bulbs requires considerable technical skill. Volkswagen therefore
recommends having bulbs replaced by a qualified workshop if you are uncertain. The work must
always be performed by an expert if other vehicle parts around the affected bulbs need to be
removed. Volkswagen recommends having bulbs replaced by a Volkswagen dealership.
You should keep a box with spare light bulbs for the lights that ensure the vehicle is roadworthy in
the vehicle at all times. Spare bulbs are available from Volkswagen dealerships. In some countries
it is a legal requirement to have these spare bulbs in the vehicle.
It may be illegal to drive with a defective bulb in the exterior lighting.
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
window properly.
WARNING
Damaged or dirty windscreen wipers can scratch the windscreen.
•Do not use any cleaning agents containing solvents, hard sponges and other sharp
objects, as they can damage the graphite coating of the wiper blades during cleaning.
•Do not use fuel, nail varnish remover, paint thinner or similar products to clean the
windows.
NOTICE

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Switch on the electronic parking brake Electronic parking brake.
Turn the light switch to position 0 Lights.
Move the turn signal lever to neutral position Lights.
Move the automatic gearbox selector lever to position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and
stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
Switch off the orientation lighting Lights.
Leave the defective bulbs to cool down.
You can change the following bulbs yourself:
•Bulbs in the halogen headlight: dipped beam, main beam, daytime running light, side light, turn
signal.
•Bulbs in front bumper: fog lights, static cornering light.
•Bulbs in the tail light clusters: rear turn signal, if it does not feature LED technology (depending
on vehicle equipment level).
All other bulbs and lamps in the vehicle should always be changed by an expert.
Additional bulb specifications
Some bulbs in headlights or in tail light clusters might have factory specifications that are different
to standard bulbs. The designation is inscribed on the bulb, either on the glass part or on the base.
LED bulbs on the vehicle
•Brake light, rear fog light, tail light, turn signal and reversing light in the tail light clusters.
•Dipped beam, main beam, daytime running lights, static cornering light, side lights and turn
signal.
•Number plate light.
Owners cannot replace the LEDs themselves. If some LEDs fail, this may be an indication that
more elements are on the point of failure. If this happens, have the bulbs checked and replaced if
necessary at a qualified workshop.
Checklist Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
•When working in the engine compartment, always read and observe the safety
warnings ⇒ In the engine compartment. The engine compartment of any motor vehicle
is a dangerous area. Serious injuries can be sustained here.
•H7/H15 bulbs are pressurised and could explode when they are being changed.
•Only change the defective bulb once it has had time to cool down completely.
•Never change a bulb unless you are familiar with the procedure. If you are uncertain of
what to do, the work should be carried out by a qualified workshop.
•Do not touch the glass part of the bulb with unprotected fingers. When the light is
switched on, heat will cause fingerprints to evaporate on the bulb, which in turn will
cause the reflector to dim.
•There are sharp-edged parts in the headlight housing in the engine compartment and
on the tail light cluster housing. Protect your hands when changing bulbs.
WARNING
Damage to the electrical system can be caused by water entering the system if the rubber
covers or plastic caps on the headlight housing are not properly mounted after a bulb has
been changed.
NOTICE

Check to see if a fuse has blown Changing fuses.
Follow the instructions to change the affected bulb . Always use identical bulbs with the
same designation. The designation is inscribed on the bulb, either on the glass part or on
the base.
Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would
cause the fingerprint to evaporate and condense on the reflector. This will impair the
brightness of the headlight.
After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not
working properly, the bulb may not have been inserted properly or may have failed again,
or the connector may have been inserted incorrectly.
Any time you change a bulb in the front of the vehicle, the headlight settings should be
checked by a qualified workshop.
Changing bulbs in the headlights (halogen bulbs)
Fig. 204 In the engine compartment: covers and bulbs on the left front headlight.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front headlight does not need to be removed when changing bulbs.
The actions should only be carried out in the specified order:
⇒ Fig. 204Dipped beam
headlights
Side
lights/daytime
running lights
Turn signalMain beam
headlights
1.Observe and follow the instructions on the checklist ⇒ Checklist Information on 
changing bulbs.
2.Open the bonnet ⇒ In the engine compartment.
3.
Pull off the rubber
cover ① from
the back of the
headlight.
Pull off the rubber
cover ① from
the back of the
headlight.
Pull off the rubber
cover ② from
the back of the
headlight.
4.
Turn the bulb
holder ③
anticlockwise as
far as it will go and
pull it out to the
rear along with the
bulb.
Turn the bulb
holder ④
anticlockwise as
far as it will go and
pull it out to the
rear along with the
bulb.
Turn the bulb
holder ⑤
anticlockwise as far
as it will go and pull
it out to the rear
along with the bulb.
Turn the bulb holder
⑥ anticlockwise
as far as it will go
and pull it out to the
rear along with the
bulb.
5.If applicable, push the catch on the bulb holder and pull the bulb straight out of the
bulb holder.
6.Replace the defective bulb with a new bulb of the same type.
7.
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING
Always take care when removing or fitting lights to prevent damage to the paintwork or to
other vehicle parts.
NOTICE

Jump lead connection point (earth connection)
Fig. 215 In the engine compartment: jump start connection point (earth connection).
First read and observe the introductoryinformation and safety warnings⇒
Introduction
There is a jump lead connection point (earth connection) in the engine compartment for connecting
the black jump lead ⇒ Fig. 215㊀.
The vehicle can be jump-started or be used to jump-start another vehicle only via this jump lead
connection point.
Jump lead connection point (positive terminal)
Fig. 216 In the engine compartment underneath a cover: jump lead connection point (positive
terminal).
Using the jump leads incorrectly or completing the jump start procedure incorrectly can
cause the 12-volt vehicle battery to explode, which can lead to severe injuries. Please
observe the following in order to reduce the risk of the 12-volt vehicle battery exploding:
•All work on the 12-volt vehicle battery and the electrical system can cause serious
chemical burns, fire or electric shocks. Always read the warnings and safety
information before carrying out any kind of work on the 12-volt vehicle battery ⇒ 12-
volt vehicle battery.
•The vehicle battery providing assistance must have the same voltage as the flat vehicle
battery (12 volts) and approximately the same capacity (see label on battery).
•Never charge a 12-volt vehicle battery that is frozen or that has thawed. Discharged 12-
volt vehicle batteries can already freeze at temperatures of around 0°C (+32°F).
•The 12-volt vehicle battery should be replaced if it is frozen or has thawed.
•A highly explosive mixture of gases is given off when the 12-volt vehicle battery is
jump started. Always keep fire, sparks, naked flames and lit cigarettes away from the
12-volt vehicle battery. Never use a mobile telephone when the jump leads are being
connected or disconnected.
•Position the jump leads so that they never come into contact with any moving parts in
the engine compartment.
•Never confuse the negative and positive terminals or connect the jump leads
incorrectly.
•Observe the jump lead manufacturer's instructions.
WARNING
Please note the following in order to avoid considerable damage to the vehicle electrical
system:
•A short circuit can be caused if the jump leads are wrongly connected.
•The vehicles must not touch each other, as any contact could mean that electricity
could flow as soon as the positive terminals are connected.
NOTICE