
Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen brand for sustainability and environmental friendliness.
Your Volkswagen dealership will gladly provide you with further information on correct
maintenance and replacement parts that are particularly energy-efficient, e.g. new tyres.
On vehicles with active cylinder management (ACT), individual engine cylinders can be
deactivated in driving situations with a low power requirement. When a cylinder is deactivated, no
fuel is injected into that cylinder, which leads to an overall reduction in fuel consumption.
Think Blue. Trainer.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Think Blue. Trainer analyses and
visualises your driving style and helps
you to drive more economically.
Fig. 117 In the Infotainment system: Think Blue. Trainer.
Key to ⇒ Fig. 117:
Blue Score:The higher the displayed value on a scale from 0 to 100, the more efficient
your driving style. A blue border symbolises an efficient and constant driving style. A grey
border indicates an inefficient driving style.Touch the display to open the statistics of the last
30 driving minutes Since start.
Acceleration and braking:At a constant speed, two arcs appear in the central area. The
arcs move up and down during acceleration and braking.
History display:The efficiency of the driving style is indicated by the blue bars. The white
bar stores a blue bar approximately every 5 seconds.The larger the bar, the more efficient the
driving style has been.
Driving tips: Think ahead when driving. Gear-change indicator. Adapt your
speed. Economic driving style.
Fuel consumption:The display shows the average fuel consumption Since start
in l/100 km. A blue border symbolises an efficient and constant driving style. A grey border
indicates an inefficient driving style.Touch the display to open the statistics of the last 30 driving
minutes Since start.
Tips for saving energy:Press the Think Blue. function button to access additional
tips.
Selecting Think Blue. Trainer.
•Depending on the equipment level, press the button or function button in the
Infotainment system.
•Touch the Vehicle, Selection, Think Blue. Trainer. button.
Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km (124 to 186
miles) and must first be run in ⇒. However, you can compensate for the slightly reduced braking
force by applying more pressure to the brake pedal. During the run-in period, the braking
distance is longer when the brakes are depressed fully or during emergency braking than
with that have been fully run in. In the run-in period, the brakes should not be depressed fully and
®
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING

Running in the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Any new engine has to be run in during the first 1,500 kilometres. All moving parts have to adapt
themselves to each other. The engine is subject to higher internal friction during the first hours of
operation than later on.
•Do not depress the accelerator fully.
•Do not drive the vehicle at more than 2/3 of the top engine speed.
•Do not drive with a trailer attached ⇒ Trailer towing.
•Increase the driving speed and engine speed gradually.
The style of driving during the first 1,500 kilometres will also affect the engine quality. Even after
this time – and especially with a cold engine – drive the vehicle at moderate speeds in order to
reduce engine wear and to increase the mileage that the engine can cover.
Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running
smoothly.
New tyres ⇒ Wheels and tyres and brake pads ⇒ Notes on driving must be run in carefully.
If the engine is run in gently, its life will be increased and its oil consumption reduced.
Using the vehicle in other countries and continents
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle has been manufactured specifically for a particular country and complies with the
registration regulations that applied in that country at the time of vehicle production.
If you want to use the vehicle abroad for a short period, all relevant information and instructions
should be followed ⇒ Safety.
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
service scope and service types could also be affected. This is particularly important if the vehicle is
driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
After driving through water, mud, slush etc., the brakes may react slowly and the braking
distance will be increased as the brake discs and pads will be wet, or possibly iced up in
winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure
that you do not endanger any other road users or violate any legal regulations when
doing so.
•Avoid abrupt and sudden braking manoeuvres directly after driving through water.
WARNING
•If you drive through water, parts of the vehicle, such as the engine, drive train, running
gear and vehicle electrics, could sustain severe damage.
•Never drive through salt water as salt can cause corrosion. Rinse all components that
have been exposed to salt water immediately with fresh water.
NOTICE
•Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
•Volkswagen cannot be held responsible if the vehicle does not comply with or only
partly complies with the relevant legal requirements in other countries and continents.
NOTICE

Warning lights and text messages are shown on the instrument cluster display. These warnings
may be accompanied by acoustic signals.
Front brake pads worn. Go to a qualified workshop immediately. All brake pads should be
checked and renewed as necessary.
Malfunction in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distance). This is indicated by the warning lamp and in
some cases by a text message. Go to the nearest qualified workshop immediately to have the fault
corrected. Drive at low speed when doing this and anticipate much longer braking distances and an
increase in the pressure required on the pedal.
Starting and stopping the engine
Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starter button
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobiliser
⇒ Troubleshooting
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead ⇒ Jump starting.
Ignition lock
Switching the engine off while the vehicle is moving makes it more difficult to stop the
vehicle. This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•Never switch the engine or ignition off while the vehicle is in motion.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the
engine.
•Never start or run the engine in unventilated or closed rooms. The exhaust fumes
contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide
can cause people to lose consciousness. It can also cause death.
•Never start or run the engine if oil, fuel or any other highly flammable fluids are under
or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
•Never leave the vehicle unattended with the engine running, particularly if a gear or
position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire and serious injuries.
•Never use a start booster. Start boosters may explode and cause the engine to
suddenly run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, heat shields or particulate filter.
WARNING

Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Steering
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control.
Electronic steering column lock in vehicles with starter button
The steering column will be locked if the driver door is opened and the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the vehicle key or the sensor in the door
handle.
Mechanical steering column lock (steering lock) in vehicles with an
ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary. Turn the steering wheel slightly until the steering lock clicks into place.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to take the load off the steering lock mechanism. Hold the steering wheel in this position and
turn the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with power steering in critical driving situations.
Additional steering power helps the driver when counter steering ⇒.
The intelligent Hill Descent Control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never allow the extra convenience afforded
by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The Hill Descent Control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A Hill Descent Control System may not be able to always hold the vehicle on uphill
gradients or brake it sufficiently on all slopes going downhill (e.g. if the ground is
slippery or icy).
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The Hill Descent Control system is only a support function and may not be able to
brake the vehicle sufficiently in all situations when driving downhill.
•The vehicle may accelerate despite the Hill Descent Control system.
WARNING

•Use the Off-road display ⇒ Off-road display.
Up hill and down dale
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Use off-road mode ⇒ Selecting a driving profile (4MOTION Action Control).
You should drive through rocky terrain at walking pace.
If you are not able to drive around a stone, drive carefully onto the stone with one front wheel and
drive over it slowly ⇒.
Escaping engine oil and brake fluid can pollute the environment. Spilt service fluids must be
collected and then disposed of properly and in an environmentally responsible way.
Driving through water
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving through flooded terrain could damage the vehicle ⇒ Checklist: Before driving off-road.
You can drive the vehicle carefully through water with a depth reaching to the bottom edge of the
body, for example puddles or shallow water. Never stop in the water, do not drive in reverse, and
never switch off the engine.
Off-road driving in snow
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fit snow chains to the front wheels only before driving on snow-covered terrain.
Terrain might look harmless, but there could be hidden dangers. This is particularly true of sections
where there are no tyre tracks.
•You should never drive straight over large obstacles, e.g. boulders or tree stumps, or
drive over such obstacles with one side of the vehicle. Obstacles which require more
ground clearance than is available could damage vehicle components when you drive
over them and thus cause the vehicle to break down.
•Even obstacles that are smaller than the ground clearance selected could come into
contact with the vehicle underbody and thus cause damage which could lead to a
vehicle breakdown. This applies in particular if there is a ditch or soft ground either in
front of or behind the obstacle. This also applies in cases when you drive too quickly
over the obstacle causing the vehicle to bounce.
NOTICE
Strong flowing water can develop enormous power and sweep the vehicle away. This can
lead to very dangerous situations which can cause accidents and serious or even fatal
accidents.
•Never allow the vehicle to stand still in water.
•Water in the engine compartment can cause the vehicle to breakdown in the water.
•Soft ground surface, underwater obstacles and shallows can cause accidents and can
cause the vehicle to breakdown in the water. This could lead to critical situations.
WARNING
If you drive through water, parts of the vehicle, such as the engine, drive train, running
gear and vehicle electrics, could sustain severe damage.
•When driving through water, always select a section where the ground is solid and
where the depth of the water does not exceed the maximum permitted wading depth of
the vehicle.
•Never drive through salt, salty surfaces or salt water as salt can cause corrosion. Rinse
all components that have been exposed to salt or salt water thoroughly with fresh
water.
NOTICE

Clean the turn signals, headlight system, the number plate and all windows.
If necessary, remove the towing eye and the snow chains.
Check the tyres, struts and axles for damage and remove dirt, stones and other foreign
bodies from the tyre tread.
Inspect the vehicle underbody and remove all items that are jammed in the brake system,
on the wheels, in the running gear, in the exhaust system and in the engine, such as
branches, leaves or pieces of wood . If you see any damage or leaks, take your vehicle to a
qualified workshop.
Clean heavy soiling from the radiator grille and the vehicle underbody Vehicle care.
Check the engine compartment to see if any dirt is affecting the engine operation In the
engine compartment.
Switch off OFF-ROAD mode Selecting a driving profile (4MOTION Action Control).
Switch on TCS again Brake support systems.
If your vehicle gets stuck
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Rocking out a vehicle requires a great deal of training and feeling for the vehicle.
If you make a mistake when rocking the vehicle, it can sink deeper and you will need assistance to
get out of the mud.
When you cannot proceed ...
•Carefully dig out all the wheels and check that no other parts of the vehicle are stuck in the
sand.
•Engage reverse gear.
•Reverse over your own tracks, accelerating gently.
If this does not help, place brushwood, floor mats or sacking directly in front of the wheels to
increase grip ⇒.
Rocking the vehicle
Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper ⇒.
•Switch off TCS ⇒ Brake support systems.
•Position the steering wheel so that it is facing straight ahead.
•Reverse until the point where the wheels just start to spin.
•Quickly select first gear and drive forwards until the wheels start to spin again.
•Repeat driving back and forth until you have enough momentum to free yourself.
•Switch the TCS on after the rocking procedure is completed ⇒ Brake support systems.
•Use the Off-road driving profile.
After off-road driving
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Never drive through a ditch if the entry/exit angle is too steep for the vehicle and the ditch
is too deep. The vehicle could slide away, tip over or roll.
WARNING
If you drive into the ditch at a right angle, the front wheels will fall in. The underbody of
your vehicle could get stuck and damaged which means that the vehicle could break
down. It is then almost impossible to get out of the ditch despite having all-wheel drive.
NOTICE
Nobody may stand either in front or behind the vehicle, particularly if you are attempting
to free a stuck vehicle.
•Spinning wheels can propel stones, brushwood, pieces of wood or other objects that
are in front or behind the wheels at enormous speed and cause potentially fatal injury.
•People standing in front of or behind the vehicle could be run over if the stuck vehicle
starts to move suddenly.
WARNING

The warning lamp and a message are displayed on the instrument cluster display in the event
of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off ACC and go to a
qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
ACC is not available, the radar sensor does not have sufficient visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Fault or malfunction. Switch off and restart the engine.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
ACC does not function as expected
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
•The brakes have overheated, control was interrupted automatically. Allow the brakes to cool
down and check functioning again.
Control cannot be started
•A forward gear other than first gear is selected (manual gearbox) or the selector lever is in
selector lever position D or the Tiptronic gate.
•The speed is at least 25 km/h (16 mph) in the case of vehicles with manual gearbox.
•The brake lights on the vehicle and trailer ⇒ are working.
•ESC is not regulating.
•The brake pedal is not depressed.
Unusual noises during the automatic braking operation are normal and not a sign that there
is a fault.
Area monitoring system (Front Assist)
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning levels and braking intervention
⇒ Operating the area monitoring system (Front Assist)
⇒ Pedestrian Monitoring
⇒ System limits
⇒ Troubleshooting
The area monitoring system (Front
Assist) with City Emergency Braking
System can help to avoid accidents.
Within the limits of the system, Front Assist can warn the driver about imminent collisions, prepare
the vehicle for emergency braking, assist with braking, and initiate automatic braking. The warning
time varies depending on the traffic situation and driver behaviour.
Front Assist is not a substitute for the full concentration of the driver.
Driving with Front Assist
You can cancel the automatic braking interventions of Front Assist by steering or pressing the
accelerator.
Automatic braking
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held
permanently. Depress the brake pedal.
The brake pedal will feel harder during an automatic braking operation.
Radar sensor
Front Assist detects driving situations by means of the radar sensor at the front of the vehicle
⇒ Front view. The range of the radar sensor is up to approximately 120 m.

System limits
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front Assist has physical and system-related limitations. From the driver's perspective, some Front
Assist reactions may therefore occur unexpectedly or with a delay in certain circumstances. You
should therefore always be prepared to take full control of the vehicle if necessary.
•In tight bends.
•If the accelerator is fully depressed.
•If Front Assist is switched off or faulty.
•If TCS is switched off manually.
•If ESC is taking corrective action.
•If there is a fault in several brake lights on the vehicle or on a trailer with an electrical
connection to the vehicle ⇒.
•If the radar sensor is dirty or covered.
•If there are metal objects, e.g. tracks in the road or metal plates used in roadworks, or road
signs, above and adjacent to the road.
•If the vehicle is reversing.
•Under hard acceleration.
•In snow or heavy rain.
•In case of narrow vehicles, e.g. motorbikes.
•If vehicles are travelling slightly to the left or right of your vehicle.
•If vehicles are crossing in front of your vehicle.
•If there is oncoming traffic.
•If pedestrians are standing in front of the vehicle, approaching the vehicle, or moving in the
same direction as the vehicle.
•In complex driving situations, e.g. at traffic islands.
•In unclear traffic situations, e.g. vehicles ahead are heavily braking or turning off.
•When loads or attachment parts on other vehicles protrude to the side, rear or above the normal
dimensions of the vehicle.
Switching off Front Assist
•If the vehicle is being towed.
•If the vehicle is on a rolling road test bed.
•If the vehicle is driven in areas other than public roads.
•If the radar sensor is faulty.
•After external force on the radar sensor, e.g. after a rear-end collision.
•In the event of multiple unwanted interventions.
•If the radar sensor is covered temporarily by any auxiliary equipment, e.g. auxiliary headlights.
•If the vehicle is loaded onto a truck, car ferry or motorail train.
The intelligent Pedestrian Monitoring technology cannot overcome the laws of physics,
and functions only within the limits of the system. Never let the extra convenience
afforded by the Pedestrian Monitoring system tempt you into taking any risks when
driving. The driver is always responsible for braking in time.
•If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending
on the traffic situation or avoid the pedestrian.
•The Pedestrian Monitoring system cannot prevent accidents and serious injuries on its
own.
•The Pedestrian Monitoring system can issue unnecessary warnings and carry out
unwanted braking interventions in complex driving situations, e.g. on a twisting main
road.
•The Pedestrian Monitoring system can issue unnecessary warnings and carry out
unwanted braking interventions when its function is impaired, e.g. if the radar sensor is
covered or its position has been changed.
•Be prepared to take over control of the vehicle yourself at all times.
WARNING
Failure to switch off Front Assist in the situations mentioned can result in accidents and
serious injuries.
WARNING