2017 VOLKSWAGEN TIGUAN suspension

Switching TCS on and off
Fig. 162 In the centre console: button for switching TCS on and off manually.
If the vehicle does not have sufficient traction, you can switch off TCS in the following situations:
•When driving in deep snow or on loose surfaces.
•When rocking the vehicle backwards and forwards to free it from mud.
Then switch the TCS function back on.
Switching TCS or ESC Sport on and off
Depending on the vehicle equipment, TCS and ESC Sport can be switched off via the Infotainment
system or using the button ⇒ Fig. 162.
When the TCS is switched off, ESC Sport is switched on, or the Off-road or Off-road Individual
driving profiles are active, the yellow indicator lamp is shown on the instrument cluster display.
The intelligent technology used in brake support systems cannot overcome the laws of
physics, and functions only within the limits of the system. Driving fast on icy, slippery or
wet roads can lead to a loss of control of the vehicle and could cause serious injury to the
driver and passengers.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions. Do not let the extra safety afforded by the brake support systems anti-lock
brake system, brake assist system, EDL, TCS and ESC tempt you into taking any risks
when driving.
•The brake support systems cannot defy the laws of motion. Slippery and wet roads will
remain dangerous, even when the ESC and other systems are active.
•Driving too fast on wet roads can cause the wheels to lose contact with the road
surface and aquaplane. The vehicle cannot be braked, steered or controlled once it has
lost contact with the road surface.
•Brake support systems cannot prevent an accident if e.g. you are driving too close to
the vehicle in front or are driving too fast for the specific driving situation.
•Although the brake support systems are very effective and can help to control the
vehicle in difficult driving situations, please always remember that the driving stability
of the vehicle depends on the tyre grip.
•When accelerating on a slippery surface, e.g. on ice and snow, press the accelerator
carefully. The wheels can spin even when brake support systems are active, and this
can lead to a loss of control of the vehicle.
WARNING
The effectiveness of ESC can be reduced considerably if other components and systems
which affect driving dynamics are not serviced properly or are not functioning properly.
This also applies, but not exclusively, to the brakes, tyres and other systems named
above.
•Please always note that modifications and changes to the vehicle can affect the
function of the anti-lock brake system, brake assist system, TCS, EDL and ESC.
•Alterations to the suspension system or the use of non-approved wheel and tyre
combinations can affect the function of the anti-lock brake system, brake assist
system, EDL, TCS and ESC and reduce their effectiveness.
•Suitable tyres are also crucial if ESC is to function optimally ⇒ Wheels and tyres.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus
cause accidents and serious injuries.
•Never allow the vehicle to roll if the engine is switched off.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will
have to be depressed more forcefully as the braking distance will be increased due to
the lack of assistance for the brake system.
WARNING

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE

authorization symbol). These devices include cruise control systems or an electronically controlled
suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must
bear the mark (manufacturer conformity declaration in the European Union). Such devices
include refrigerator boxes, laptops and ventilator fans.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the working of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.
The Volkswagen dealership cannot be held liable for any damage caused by technical
modifications and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an
authorised Volkswagen workshop using Volkswagen Genuine Parts.
Volkswagen repair information
Volkswagen Service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register on the online portal erWin (electronic
repair and workshop information):
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must ensure that these parts (fittings) adhere to the
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning
end-of-life vehicles and EU directive 2003/11/EC concerning the restriction on the marketing and
use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. This is to facilitate environmentally responsible
disposal for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or functional faults in
the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Impairment or damage to sensors and cameras
Incorrect repairs, retrofit structural modifications to the vehicle, e.g. lowering the body, add-on parts
on the vehicle or trailer ⇒ Trailer towing, or changes to the trim may lead to the sensors or
cameras being disrupted or damaged. This can also be caused by collisions, e.g. when parking.
Failure to observe this may impair important functions (driver assist systems) and damage the
vehicle.
The area in front of and around the sensors and cameras must not be covered by stickers,
additional headlights, trim frames for number plates or similar.
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness
of the airbags, cause malfunctions, accidents and fatal injury.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Objects either on or next to the airbag module covers or are in the deployment zone of
the airbags can cause serious or even fatal injuries should the airbags be activated.
WARNING
®

Repairs and structural modifications should be carried out by a qualified workshop. Volkswagen
recommends using a Volkswagen dealership for this purpose.
•Repainting and paint touch-ups in the area around the sensors may impair the function of the
system in question.
•As the Volkswagen badge influences the view of the radar sensor in the front area, drive the
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the underside of the vehicle
and to the engine oil sump.
Depending on where the vehicle is used, it may be a good idea to have an engine and transmission
guard installed, e.g. if the vehicle will be driven over kerbs, on driveways or on unsurfaced roads. If
you wish to have one fitted, Volkswagen recommends contacting your Volkswagen dealership.
Repairs and faults in the airbag system
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the
bodywork should be carried out by a qualified workshop. System components and airbag system
sensors might be fitted on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase, for example. This can lead to the airbag system being
triggered in collision scenarios where it normally would not be triggered if modifications to the
suspension had not been made. Other modifications can cause the forces measured by the
sensors to decrease, therefore preventing the airbag system from being triggered when it should
have been.
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
•Repairs and modifications to your vehicle should be carried out only by a qualified
workshop.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and
repairs can lead to damage to the vehicle and cause accidents and serious injuries.
•Volkswagen strongly recommends you use only approved Volkswagen accessories
and Volkswagen Genuine Parts. These parts and accessories have been specially
tested by Volkswagen for suitability, reliability and safety.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair
information and qualified personnel.
•Never fit parts to your vehicle that are in any way different from the factory-fitted parts.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Only use rim/tyre combinations which have been approved by Volkswagen for your
vehicle type.
WARNING
®

Mobile communication in the vehicle
Electromagnetic radiation
If a mobile telephone or radio device is used without being connected to the external aerial, the
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in
rural areas. This could constitute a health hazard ⇒.
Depending on the equipment, you may be able to use a suitable mobile phone interface to connect
the mobile telephone to the external aerial ⇒BookletInfotainment system,. The connection quality is
improved and the range of the mobile communication device is increased.
Using a telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle,
e.g. via a Bluetooth connection. Before use, secure the mobile telephone to a suitable bracket ⇒
or stow it in a storage compartment so that it cannot slip around, e.g. in the centre console.
Use a compatible mobile telephone if the mobile phone interface uses the remote SIM Access
Profile (rSAP) technology.
Two-way radios
Observe legal regulations and the manufacturer's operating instructions for operation of two-way
radios. Approval is required for retrofitting two-way radio systems.
Ask your Volkswagen dealership for further information on installation of two-way radio systems.
Customer information
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the airbag system. This can result in accidents and serious
or even fatal injuries.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop.
•Airbag modules cannot be repaired. They must be replaced.
•Never use recycled airbag components or components that have been taken from end-
of-life vehicles in your vehicle.
WARNING
Modifications to the vehicle's suspension, including the use of unsuitable tyre/rim
combinations, can cause the airbag system to work differently and increase the risk of
serious or fatal injuries in the event of an accident.
•Never install any components in the suspension system that do not have the same
characteristics as the original factory-fitted components.
•Never use tyre/rim combinations that have not been approved by Volkswagen.
WARNING
®
Mobile telephones which are loosely placed in the vehicle or not properly secured could
be flung through the vehicle interior and cause injuries during a sudden driving or braking
manoeuvre, or in the event of an accident.
•Secure any mobile telephones and accessories located beyond the deployment zone of
the airbags, or stow them safely.
WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are
used, electromagnetic radiation in the vehicle could exceed limit values and thus be a
health hazard for drivers and other vehicle occupants. This also applies to external aerials
which have not been correctly installed.
•Keep a distance of at least 20 cm between a device's aerial and an active medical
implant, e.g. a pacemaker.
•Do not carry an operational device close to or directly above an active medical implant,
e.g. in a breast pocket.
•Switch off the device immediately if you suspect it may be interfering with an active
medical implant or any other medical device.
WARNING

If the vehicle exceeds the permitted gross weight or axle load for the rear axle, a speed of 80 km/h
must not be exceeded when towing a trailer. This also applies to countries where higher speeds are
permitted. Always obey speed limits. In some areas speed limits for vehicles towing trailers are
lower than for vehicles without trailers.
Any permitted excess loads for the vehicle are entered in the vehicle documents. If no permitted
excess load is entered, the permitted driving speed limit is 100 km/h taking into account country-
specific legislation.
Technical data
Refer to the vehicle documents for the technical data.
Technical data
Information on technical data
Unless otherwise indicated or listed separately, the technical data for the basic model apply.
Optional equipment, different vehicle equipment, special vehicles and country-specific vehicle
equipment levels can result in different values. All data in the official vehicle documents take
precedence over these data.
Observe the instructions and information relating to vehicles with N1 approval ⇒ Information about 
vehicles with N1 approval (light commercial vehicle).
Engine
The vehicle data sticker or the vehicle registration documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply to the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, tool kit and
spare tyre ⇒. Additional equipment and retrofitted accessories increase the kerb weight stated
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:
•Vehicle occupants
•All luggage
•Roof load including the mounts or roof bars and the load carrier system
•Drawbar load when towing a trailer ⇒ Trailer towing.
Performance figures
For reasons of vehicle registration and vehicle taxation, the power output and performance of some
engines may vary in some countries from the information given in this booklet.
In certain vehicles with heavy duty suspension, the engine could be governed to provide a
maximum speed of 210 km/h.
Danger of injuries and electric shock from exposed cables.
•Have the luggage compartment completed at the latest after delivery so that the cables
in the rear area of the vehicle are covered during use of the vehicle.
WARNING
Danger of serious injury due to incorrect transport of persons.
•Never transport a person or child in the middle of the rear bench seat.
•The lack of restraint systems such as seat belt and head restraint can result in serious
or fatal injury in the event of an accident.
WARNING
Danger of serious and fatal injury.
•Do not transport people in the luggage compartment.
•Observe the safety instructions and information on the luggage compartment and
transporting items ⇒ Transporting.
WARNING

Engine and gearbox code, paint number, interior equipment. In the example, the engine
code is CPTA ⇒ Fig. 253.
Optional extras, PR numbers.
Type plate
The type plate ⇒ Fig. 253 can be seen on the lower part of the door pillar when the door is
open. Vehicles for certain export countries do not have a type plate.
The type plate contains the following data:
Permit
Gross vehicle weight rating
Gross combination weight rating (vehicle plus trailer ⇒ Trailer towing)
Gross axle weight rating, front
Gross axle weight rating, rear
Vehicle identification number
The vehicle identification number can be read from outside the vehicle through a viewer in the
windscreen ⇒ Fig. 254 (arrow). The viewer is located in the lower corner of the windscreen. The
vehicle identification number is also stamped on the right-hand water drainage channel. The water
drainage channel is located between the suspension turret and wing. Open the bonnet ⇒ In the 
engine compartment to gain access to the vehicle identification number.
Dimensions
Fig. 255 Dimensions.
The data in the table apply to the most basic German model.
The specified values can vary due to different tyre and wheel sizes, if additional equipment is fitted,
for different equipment packages, for retrofitted accessories, and for special vehicles. They can also
vary in vehicles that have been manufactured for other countries.
Key to ⇒ Fig. 255:Value
ⒶWidth (from one exterior mirror to the other)2,099 mm
Ⓑ
Width1,859 mm
Width with widened wheel housing1,863 mm
Ⓒ
Front track1,589 mm
Rear track1,580 mm
ⒹHeight to the upper edge of the roof at kerb weight1,632 mm
ⒺMaximum height at kerb weight-
ⒻHeight with open bonnet and kerb weight1,868 mm
ⒼHeight with open boot lid and kerb weight2,043 mm
ⒽGround clearance when ready to drive between the
axles201 mm
ⒾWheelbase2,677 mm
Ⓙ
Length with standard front (from bumper to bumper)4,486 mm
Length with off-road front (from bumper to bumper)-
ⓀLength with standard front and fitted towing bracket
(when factory-fitted)-
-
a)
a)b)
a)
a)
c)
b)
b)
b)