650What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 107)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 109)
●Is the key battery weak or depleted? (P. 511)
●Vehicles with a smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 229)
●Vehicles with a smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 107, 145)
●Is the child-protector lock set?
The sliding door cannot be opened from inside the vehicle when the lock is
set. Open the sliding door from outside and then unlock the child-protector
lock. (P. 125)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The sliding door cannot be opened
651What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●Is the shift lever in P? (P. 225)
●Is the steering wheel unlocked? ( P. 226)
●Is the battery discharged? (P. 590)
●Did you press the engine switch while firmly depressing the brake pedal?
( P. 228)
●Is the shift lever in P? ( P. 228)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 143)
●Is the steering wheel unlocked? (P. 231)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 588)
●Is the battery discharged? (P. 590)
●Is the engine switch in the “ON” position (vehicles without a smart key sys-
tem) or IGNITION ON mode (vehicles with a smart key system)?
If you cannot release the shift lever by depressing the brake
pedal with the engine switch in the “ON” position (vehicles without a smart
key system) or IGNITION ON mode (vehicles with a smart key system).
( P. 238)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
652What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. (P. 226)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 231)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 184)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not operating) for a period of
time. ( P. 230)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is tu rned off automatically
(vehicles with a smart key system)
653What to do if... (Troubleshooting)
SIENNA_OM_OM08007U_(U)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (P. 547)
●The brake system warning light is on
Is the parking brake released? (P. 241)
Depending on the situation, other types of warning buzzer may also sound.
( P. 545, 554)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. ( P. 77)
To stop the alarm, turn the engine switch to the “ON” position (vehicles with-
out a smart key system) or IGNITION ON mode (vehicles with a smart key
system) or start the engine.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( P. 554)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds (if equipped)
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
657Alphabetical index
SIENNA_OM_OM08007U_(U)
CareAluminum wheels.................. 469
Exterior ................................. 468
Interior................................... 471
Seat belts .............................. 472
Cargo capacity ......................... 209
Cargo hooks............................. 441
CD player
*................................ 342
Chains....................................... 318
Child restraint system ............... 56 Booster seats, definition ......... 57
Booster seats, installation ....... 68
Convertible seats, definition ............................... 57
Convertible seats, installation ............................ 66
Front passenger occupant
classification syst em............. 50
Infant seats, definition ............. 56
Infant seats, installation .......... 60
Installing CRS with LATCH anchors .............. 62, 64
Installing CRS with
seat belts .............................. 66
Installing CRS with top tether strap ............... 69, 70 Child safety ................................ 55
Airbag precautions.................. 39
Back door precautions .......... 139
Battery precautions........ 494,593
Child restraint system ............. 56
How your child should wear
the seat belt.......................... 32
Installing child restraints ......... 60
Moon roof precautions .......... 191
Power window lock switch .... 184
Power window precautions ... 186
Removed key battery
precautions......................... 513
Seat belt extender
precautions........................... 35
Seat belt precautions .............. 34
Seat heater precautions ....... 424
Sliding door child-protectors................... 125
Child-protectors ...................... 125
Cleaning
Aluminum wheels ................. 469
Exterior ................................. 468
Interior .................................. 471
Seat belts.............................. 472
Clock......................................... 444
Compass .................................. 457
Condenser................................ 491
Console box ............................. 432
Conversation mirror ................ 444
Cooling system........................ 489 Engine overheating............... 594
Cruise control
Cruise control ...................... 262
Dynamic radar cruise control ................................ 266
Cup holders ............................. 434
Curtain shield airbags............... 36
Customizable features ............ 623
C
*: Refer to “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”
659Alphabetical index
SIENNA_OM_OM08007U_(U)
Emergency, in case ofIf a warning buzzer
sounds ................................ 545
If a warning light turns on...... 545
If a warning message is displayed ............................ 554
If the battery is discharged.... 590
If the electronic key does not operate properly ........... 588
If the engine will not start ...... 586
If you have a flat tire .... 570, 572
If you lose your keys ............. 107
If you think something is wrong.................................. 543
If your vehicle becomes stuck ................................... 597
If your vehicle has to be
stopped in an emergency ... 537
If your vehicle needs to be towed .................................. 539
If your vehicle overheats ....... 594
Engine “ACC” position ...................... 225
Accessory mode ................... 229
Compartment ........................ 486
Engine switch................ 225, 228
Hood ..................................... 483
How to start the
engine......................... 225, 228
Identification number ............ 601
If the engine will not start ...... 586
Ignition switch (engine switch) ........... 225, 228
Overheating .......................... 594 Engine coolant
Capacity................................ 604
Checking............................... 489
Preparing and checking before winter ...................... 317
Engine coolant temperature gauge ....................................... 88
Engine immobilizer system ...... 75
Engine oil
Capacity................................ 602
Checking............................... 487
Oil pressure warning light ..... 545
Oil pressure warning message............................. 561
Preparing and checking before winter ...................... 317
Engine switch .................. 225, 228
EPS (Electronic Power Steering)
Function ................................ 297
Warning light......................... 546
Warning message................. 557
Event data recorder (EDR)........ 10
*: Refer to “NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”
661Alphabetical index
SIENNA_OM_OM08007U_(U)
Hands-free system (for cellular phone)
*............. 371
HDMI port
*
Head restraints ........................ 173
Headlights
Automatic High Beam system ......... ....................... 247
Discharge headlights
precautions ......................... 534
Light switch ........................... 242
Manual headlight leveling dial ...................................... 244
Replacing light bulbs..... 520, 522
Wattage ................................ 608
Heaters Front automatic air conditioning system ............ 412
Heated steering wheel .......... 424
Outside rear view mirrors...... 416
Rear automatic air conditioning system ............ 421
Seat heaters ......................... 424
Hill-start assist control............ 297
Hood ......................................... 483
Warning message ................. 556
Hooks Cargo .................................... 441
Grocery bag .......................... 451
Retaining hooks (floor mat)..... 24
Horn .......................................... 177 I/M test ...................................... 480
Identification
Engine .................................. 601
Vehicle .................................. 601
Ignition switch
(engine switch) .............. 225, 228
Illuminated entry system ........ 429
Indicators ................................... 82
Initialization Items to initialize ................... 634
Maintenance data ................. 475
Power back door................... 138
Power sliding door ................ 128
Tire pressure warning system .......... ...................... 497
Inside rear view mirror ............ 179
Interior lights ........................... 427 Wattage ................................ 608
Intuitive parking assist ........... 279 Function ................................ 279
Warning message................. 556
Jack Positioning a floor jack.......... 485
Vehicle-equipped jack .......... 573
Jack handle .............................. 575
Jam protection function
Moon roof ............................. 190
Power back door................... 138
Power sliding doors .............. 127
Power windows..................... 185
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