2017 TOYOTA SIENNA service

3785-9. Bluetooth® phone
SIENNA_OM_OM08007U_(U)
■Release Tones
●A continuous tone signal is a character string that consists of numbers and
the characters p or w. (e.g.056133w0123p#1 )
● When the “p” pause tone is used, the tone data up until the next pause tone
will be automatically sent after 2 seconds have elapsed. When the “w”
pause tone is used, the tone data up until the next pause tone will be auto-
matically sent after a user operation is performed.
● Release tones can be used when automated operation of a phone based
service such as an answering machine or bank phone service is desired. A
phone number with continuous tone signals can be registered in the contact
list.
● Tone data after a “w” pause tone can be operated on voice command during
a call.

3965-9. Bluetooth® phone
SIENNA_OM_OM08007U_(U)
When registering/connecting a cellular phone
When making/receiving a call
A cellular phone cannot be registered.
An incorrect passcode was entered on the cellular phone.
Enter the correct passcode on the cellular phone.
The registration operation has not been completed on the cellular phone
side.
Complete the registration operation on the cellular phone (approve
registration on the phone).
Old registration information remains on either this system or the cellular
phone.
Delete the existing registration information from both this system
and the cellular phone, then register the cellular phone you wish to
connect to this system. ( P. 364)
A Bluetooth® connection cannot be made.
Another Bluetooth® device is already connected.
 Manually connect the cellular phone you wish to use to this sys-
tem. ( P. 366)
Bluetooth® function is not enabled on the cellular phone.
 Enable the Bluetooth® function on the cellular phone.
“Please check your device settings.” message is displayed.
Bluetooth® function is not enabled on the cellular phone.
 Enable the Bluetooth® function on the cellular phone.
Old registration information remains on either this system or the cellular
phone.
Delete the existing registration information from both this system
and the cellular phone, then register the cellular phone you wish to
connect to this system. ( P. 364)
A call cannot be made/received.
Your vehicle is in a “Out of cellular service area. Please try again later.”
area.
Move to where “Out of cellular ser vice area. Please try again later.”
no longer appears on the display.

399
SIENNA_OM_OM08007U_(U)
5-10. Bluetooth®
5
Audio system
Bluetooth®
■When using the Bluetooth® audio system
● In the following conditions, the system may not function.
• If the portable audio player is turned off
• If the portable audio player is not connected
• If the portable audio player’s battery is low
● There may be a delay if a cellular phone connection is made during
Bluetooth
® audio play.
● Depending on the type of portable audio player that is connected to the sys-
tem, operation may differ slightly and certain functions may not be available.
■ When using the hands-free system
●The audio system is muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the received call volume is overly loud, an echo may be heard.
If the Bluetooth
® phone is too close to the system, quality of the sound may
deteriorate and connection status may deteriorate.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• If a roof or window is open
• If the air conditioning is blowing directly on the microphone
• If there is interference from the network of the cellular phone
■ Conditions under which th e system will not operate
● If using a cellular phone that does not support Bluetooth
®
●If the cellular phone is turned off
● If you are outside of cellular phone service coverage
● If the cellular phone is not connected
● If the cellular phone’s battery is low
● When outgoing calls are controlled, due to heavy traffic on telephone lines,
etc.
● When the cellular phone itself cannot be used
● When transferring contact data from the cellular phone

SIENNA_OM_OM08007U_(U)
4015-10. Bluetooth®
5
Audio system
■Compatible models
The Bluetooth® audio system supports portable audio players with the follow-
ing specifications
● Bluetooth
® specifications:
Ver. 2.0, or higher (Recommended: Ver. 3.0+EDR or higher)
● Profiles:
• A2DP (Advanced Audio Distribution Profile) Ver. 1.0, or higher
(Recommended: Ver. 1.2 or higher)
This is a profile to transmit stereo audio or high quality sound to the audio
system.
• AVRCP (Audio/Video Remote Contro l Profile) Ver. 1.0 or higher
(Recommended: Ver. 1.4 or higher)
This is a profile to allow remote control the A/V equipment.
However, please note that some functions may be limited depending on the
type of portable audio player connected.
The hands-free system supports cellular phones with the following specifica-
tions.
● Bluetooth
® specification:
Ver. 2.0 or higher (Recommended: Ver. 3.0+EDR or higher)
● Profiles:
• HFP (Hands Free Profile) Ver. 1.0 or higher (Recommended: Ver. 1.6 or
higher)
This is a profile to allow hands-free phone calls using a cellular phone or
head set. It has outgoing and incoming call functions.
• OPP (Object Push Profile) Ver. 1.1 or higher (Recommended: Ver. 1.2) This is a profile to transfer contact data. When a Bluetooth
® compatible
cellular phone has both PBAP and OPP, OPP cannot be used.
• PBAP (Phone Book Access Profile) Ver. 1.0 or higher (Recommended: Ver. 1.1)
This is a profile to transfer contact data.
• MAP (Message Access Profile) Ver.1.0 or higher This is a profile to using phone message.
If the cellular phone does not support HFP, you cannot register it with the
hands-free system. OPP, PBAP or MAP services must be selected individu-
ally.

461
SIENNA_OM_OM08007U_(U)
6-4. Using the other interior features
6
Interior features
Safety Connect
Microphone
LED light indicators
“SOS” button
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide safety and security features to sub-
scribers. Safety Connect is supported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in ef fect and amended from time to
time, a current copy of which is available at Toyota.com. All use
of the Safety Connect service is subject to such then-applicable
Terms and Conditions.
System components
1
2
3

462
SIENNA_OM_OM08007U_(U)
6-4. Using the other interior features
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification
*
Helps drivers receive necessary response from emergency service
providers. ( P. 464)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 464)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 464)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 464)
After you have signed the Telematics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your
Toyota dealer, call 1-800-331-4331, or push the “SOS” button in your
vehicle for further subscription details.
Services
Subscription

SIENNA_OM_OM08007U_(U)
4636-4. Using the other interior features
6
Interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ability to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A variety of sub-
scription terms is available; charges vary by subscription term selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting th e response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to the “ON” position (vehicles with-
out a smart key system) or IGNITION ON mode (vehicles with a smart
key system), the red indicator light comes on for 2 seconds then turns
off. Afterward, the green indicator light comes on, indicating that the
service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Sa fety Connect call in process
● Red indicator light (except at vehi cle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect LE D light Indicators

464
SIENNA_OM_OM08007U_(U)
6-4. Using the other interior features
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatical ly call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.
Safety Connect services