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When trouble arises
8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transaxle. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type tr uck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 540, 541)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 540, 541)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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5418-2. Steps to take in an emergency
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8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
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When trouble arises
8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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8-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
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When trouble arises
8-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light*2
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*2
Indicates that the engine oil pressure is too low.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic automatic transaxle control system
Have the vehicle inspected by your Toyota dealer
immediately.
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5488-2. Steps to take in an emergency
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*1: Parking brake engaged warning buzzer:P. 558
*2: If equipped
*3: Open door warning buzzer:P. 555
*4: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the engine switch is turned to the “ON” position
(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system), the buzzer sounds for 6 seconds. If the vehicle
reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the
seat belt is still unfastened after 30 seconds, the buzzer will sound inter-
mittently for 10 seconds. Then, if the seat belt is still unfastened, the
buzzer will sound in a different tone for 20 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passen-
ger that his or her seat belt is not fastened. The buzzer sounds once if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 30 seconds, the buzzer will sound intermittently for 10 sec-
onds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 20 more seconds.
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5508-2. Steps to take in an emergency
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When a tire is replaced with a spare tire (vehicles with compact spare
tire)
The compact spare tire is not equipped with a tire pressure warning valve
and transmitter. If a tire goes flat,
the tire pressure warning light will not
turn off even though the flat tire has been replaced with the spare tire.
Replace the spare tire with the repaired tire and adjust the tire inflation
pressure. The tire pressu re warning light will go off after a few minutes.
■Conditions that the tire pressure warning system may not function
properly
P. 5 0 1
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1
minute when the engine switch is turned to the “ON” position (vehicles
without a smart key system) or IGNI TION ON mode (vehicles with a
smart key system), have it checked by your Toyota dealer.
■ Customization that can be co nfigured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disabled.
(Customizable features P. 632) However, Toyota recommends that the seat
belt reminder buzzer be operational to alert the driver and front passenger
when seat belts are not fastened.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an
audio sound.
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5588-2. Steps to take in an emergency
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Indicates a malfunction in the tire pressure
warning system
Stop the vehicle in a safe place and turn
the engine switch off then “ON” position
(vehicles without a smart key system) or
IGNITION ON mode (vehicles with a
smart key system) again.
If the tire pressure warning indicator
flashes for 1 minute then illuminates,
have the vehicle inspected by your Toy-
ota dealer.
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place
and contact your Toyota dealer. Continuing
to drive the vehicle may be dangerous.
Indicates that the vehicle is being driven at 3 mph
(5 km/h) or more with the parking brake still
engaged A buzzer also sounds.
Release the parking brake.
Warning messageDetails/Actions
(U.S.A.) (Canada)
(U.S.A.) (Canada) (Flashes)