2017 TOYOTA RAV4 HYBRID door lock

658What to do if... (Troubleshooting)
RAV4-HV_OM_OM42B03U_(U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new mechanical keys can be made by
your Toyota dealer. ( →P. 109)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. ( →P. 112)
●Is the electronic key battery weak or depleted? (→P. 518)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( →P. 199)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (→P. 138)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 1 1 6 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

663Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Infant seats, installation .......... 66
Installing CRS with LATCH system ..................... 64
Installing CRS with seat belts ...................................... 66
Installing CRS with top tether strap ........................... 71
Child safety ................................ 58
12-volt battery precautions ................. 499, 595
Airbag precautions .................. 41
Back door precautions .......... 129
Child restraint system ............. 59
How your child should
wear the seat belt ................. 34
Installing child restraints ......... 63
Moon roof precautions .......... 166
Power window lock switch ................................. 161
Power window
precautions ......................... 163
Rear door child-protectors .... 116
Removed key battery precautions ......................... 519
Seat belt extender precautions ........................... 37
Seat belt precautions .............. 35
Seat heater precautions........ 434
Child-protectors....................... 116
Cleaning ........................... 470, 473 Aluminum wheels.................. 471
Exterior ................................. 470
Interior................................... 473
Radar sensor ................ 301, 567
Seat belts .............................. 474
Clock ........................................... 99
Coat hooks ............................... 455
Compass .................................. 464
Condenser ................................ 493
Console box ............................. 440 Coolant ..................................... 492
Capacity................................ 610
Checking............................... 492
Preparing and checking before winter ...................... 317
Cooling system Hybrid system overheating ........................ 597
Cruise control Cruise control ....................... 276
Dynamic radar cruise control ................................ 264
Cup holders ............................. 441
Curtain shield airbags............... 38
Customizable features ............ 631
Daytime running light system.................................... 215
Deck board ............................... 452
Defogger
Outside rear view mirrors ..... 429
Rear window ......................... 429
Windshield ............................ 428
Dimension ................................ 606
Dinghy towing.......................... 197
Display Dynamic radar cruise control ................................ 264
Energy monitor/consumption
screen ................................ 101
Intuitive parking assist .......... 281
LDA (Lane Departure Alert with steering control) .......... 259
Multi-information display ......... 97
Toyota parking assist monitor
*............................. 281
Warning message................. 556
Do-it-yourself maintenance .... 483
D
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

664Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
DoorsAutomatic door locking
and unlocking system ......... 116
Back door.............................. 119
Door glasses ......................... 161
Door lock....................... 113, 119
Open door warning buzzer................................. 137
Open door warning message ............................. 558
Outside rear view mirrors...... 158
Rear door child-protectors .... 116
Side doors............................. 113
Driver’s seat belt reminder
light......................................... 549
Driver’s seat position memory .................................. 149
Driving ...................................... 168 Break-in tips .......................... 169
Correct posture ....................... 28
Driving in the rain .................. 169
Driving mode select switch ................................. 206
Hybrid vehicle driving tips ...................................... 314
Procedures ........................... 168
Winter drive tips .................... 317
Driving position memory ........ 149
Dynamic radar cruise control .................................... 264
Function ................................ 264
Warning message ................. 558
ECB (Electronically Controlled Brake System) .... 308
Eco drive mode ........................ 206
EDR (Event data recorder) ........ 11
E-Four ....................................... 309 Electric Power Steering
(EPS) ...................................... 308
Function ................................ 308
Warning light......................... 548
Electronically Controlled
Brake System (ECB) ............. 308
Electronic key .......................... 108 Battery-saving function ......... 137
If the electronic key does
not operate properly ........... 590
Replacing the battery............ 518
Emergency, in case of If a warning buzzer sounds................................ 547
If a warning light turns on .............................. 547
If a warning message is
displayed ............................ 556
If the 12-volt battery is discharged.......................... 592
If the electronic key does not operate properly ........... 590
If the hybrid system will not
start .................................... 588
If you have a flat tire ............. 576
If you lose your keys ............. 109
If you think something is wrong ................................. 546
If your vehicle becomes stuck ................................... 602
If your vehicle has to be stopped in an
emergency ......................... 539
If your vehicle needs to be towed.................................. 540
If your vehicle overheats....... 597
Emergency flashers ................ 538
Energy monitor/consumption screen .................................... 101
E

667Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
I/M test ...................................... 482
Identification ............................ 607Engine................................... 608
Vehicle .................................. 607
Ignition switch
(power switch) ....................... 198
Illuminated entry system ........ 438
Immobilizer system ................... 84
Indicators ................................... 88
Initialization Items to initialize ................... 641
Maintenance ......................... 477
Moon roof.............................. 165
Power windows ..................... 162
Tire pressure warning
system ......... ....................... 503
Inside rear view mirror ............ 156
Instrument panel light
control ...................................... 94
Interior lights............................ 436
Switch ................................... 437
Wattage ................................ 614
Intuitive parking assist............ 280
Jack Positioning a floor jack .......... 487
Vehicle-equipped
jack ..................................... 577
Jack handle ...................... 577, 581
Jam protection function
Moon roof.............................. 165
Power back door opener and closer ........................... 126
Power windows ..................... 162 Keyless entry ................... 108, 136
Smart key system ................. 136
Wireless remote control ........ 108
Keys .......................................... 108 Battery-saving function ......... 137
Electronic key ....................... 108
If the electronic key does not operate properly ........... 590
If you lose your keys ............. 109
Key number plate ................. 108
Keyless entry ................ 108, 136
Keys...................................... 108
Power switch ........................ 198
Replacing the battery............ 518
Warning buzzer .................... 137
Wireless remote control key...................................... 108
LATCH system ........................... 64
LDA (Lane Departure Alert with steering control) ........... 255
Lever
Auxiliary catch lever.............. 485
Hood lock release lever ........ 485
Shift lever.............................. 205
Turn signal lever ................... 211
Wiper lever ........................... 223
License plate lights ................. 213 Light switch ........................... 213
Replacing light bulbs ............ 533
Wattage ................................ 614
I
J
K
L
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

668Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
LightAutomatic High Beam
system ......... ....................... 217
Fog light switch ..................... 222
Headlight switch.................... 213
Illuminated entry system ....... 438
Interior lights ......................... 437
Interior light list...................... 436
Luggage compartment light ..................................... 124
Personal lights ...................... 437
Replacing light bulbs............. 523
Turn signal lever ................... 211
Vanity lights .......................... 453
Wattage ................................ 614
Light bulbs Replacing .............................. 523
Wattage ................................ 614
Lock steering column ............. 201
Maintenance Do-it-yourself
maintenance ....................... 483
General maintenance ........... 479
Maintenance data ................. 606
Maintenance required reminder message.............. 568
Maintenance requirements ...................... 476
Malfunction indicator lamp ..... 547
Meter ........................................... 93 Indicators ................................ 88
Instrument panel light
control................................... 94
Meters ..................................... 93
Multi-information display ......... 97
Warning lights ....................... 547
Micro dust and pollen filter..... 428 Mirrors
Inside rear view mirror .......... 156
Outside rear view mirror
defoggers ........................... 429
Outside rear view mirrors ..... 158
Vanity mirrors ....................... 453
Moon roof ................................. 164 Jam protection function ........ 165
Operation .............................. 164
MP3 disc ................................... 351
Multi-information display.......... 97 Dynamic radar cruise control ................................ 264
Energy monitor/consumption
screen ................................ 101
Intuitive parking assist .......... 281
LDA (Lane Departure Alert with steering control) .......... 259
Switching the display .............. 98
Warning messages ............... 556
Navigation system
*
Noise from under vehicle ........... 8
Odometer ................................... 93
Oil Engine oil .............................. 609
Opener
Back door ............................. 119
Fuel filler door ....................... 232
Hood ..................................... 485
Outside rear view mirrors ....... 158 Adjusting and folding ............ 158
Blind Spot Monitor ................ 298
Outside rear view mirror defoggers ........................... 429
Outside temperature display .... 93
Overheating, Engine ............... 597
M
N
O

669Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Parking assist sensors (intuitive parking assist) ....... 280
Parking brake ........................... 212 Operation .............................. 212
Parking brake engaged warning buzzer ................... 547
Warning message ................. 561
Parking lights ........................... 213
Light switch ........................... 213
Replacing light bulbs..... 526, 534
Wattage ................................ 614
PCS (Pre-Collision System) Enabling/disabling the system ......... ....................... 245
Function ................................ 240
Warning light ......................... 548
Warning message ................. 564
Personal lights ......................... 436 Switch ................................... 437
Wattage ................................ 614
Power back door opener and closer .............................. 119
Power control unit coolant ..... 492
Capacity ................................ 610
Checking ............................... 492
Preparing and checking before winter....................... 317
Power outlet ............................. 454
Power steering (Electric Power Steering system) ....... 308
Warning light ......................... 548
Power switch............................ 198
Power windows........................ 161 Catch protection function ...... 162
Jam protection function......... 162
Operation .............................. 161
Window lock switch............... 161 Pre-Collision System (PCS)
Enabling/disabling the
system .......... ...................... 245
Function ................................ 240
Warning light......................... 548
Warning message................. 564
Radar cruise control (dynamic radar cruise control) ............. 264
Radiator .................................... 493
Radio ........................................ 349
Radio Broadcast Data System (RBDS)
*
Rear passengers’ seat
belt reminder light................. 549
Rear seat .................................. 146
Adjustment............................ 146
Folding down the rear seatbacks ........................... 147
Rear side marker lights........... 213 Light switch ........................... 213
Replacing light bulbs ............ 530
Wattage ................................ 614
Rear turn signal lights ............ 211 Replacing light bulbs ............ 530
Turn signal lever ................... 211
Wattage ................................ 614
Rear view mirror Inside rear view mirror .......... 156
Outside rear view mirrors ..... 158
Rear view monitor system ...... 288
Rear window defogger ............ 429
Rear window wiper .................. 227
Refueling .................................. 230 Capacity................................ 608
Fuel types ............................. 608
Opening the fuel tank cap..... 232
Regenerative braking ................ 77
P
R
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

671Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
Smart key system .................... 136Antenna location ................... 136
Entry functions .............. 113, 119
Starting the hybrid system .... 198
Snow tires ................................ 319
Spare tire .................................. 576
Inflation pressure .................. 613
Storage location .................... 577
Spark plug ................................ 611
Specifications .......................... 606
Speedometer .............................. 93
Sport mode............................... 206
Steering lock ............................ 201
Steering wheel ......................... 154 Adjustment ............................ 154
Audio switches ...................... 333
Heated steering wheel .......... 435
Telephone switches .............. 397
Stop/tail lights Replacing light bulbs............. 530
Wattage ................................ 614
Storage feature ........................ 439
Stuck If the vehicle becomes stuck ................................... 602
Sun visors ................................ 453
Sunshade Roof ...................................... 165
Switch Audio remote control
switches.............................. 333
Cruise control switch............. 276
Door lock switch.................... 115
Driving mode select switch ................................. 206
Driving position memory
switches.............................. 149
Dynamic radar cruise control switch...................... 264
“ECO MODE” button ............. 206 Emergency flashers
switch ................................. 538
Engine switch (power switch) .................... 198
EV drive mode switch ........... 203
Fog light switch ..................... 222
Garage door opener switches ............................. 457
Heated steering wheel switch ................................. 435
Ignition switch ....................... 198
Intuitive parking assist .......... 280
LDA (Lane Departure Alert with steering control) .......... 258
Light switches ....................... 213
Meter control switches ............ 98
Moon roof switches............... 164
Outside rear view mirror switches ............................. 158
Power back door opener
and closer switch................ 119
Power door lock switch ......... 115
Power switch ........................ 198
Power window switch ........... 161
Rear window wiper and washer switch..................... 227
Rear window and outside
rear view mirror
defoggers switch ................ 429
Seat heater switches ............ 435
“SPORT” button .................... 206
Talk switch
*.......................... 420
Telephone switches .............. 397
Tire pressure warning
reset switch ........................ 502
VSC OFF switch ................... 310
Window lock switch .............. 161
Windshield wipers and washer switch..................... 223
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.

673Alphabetical index
RAV4-HV_OM_OM42B03U_(U)
USB port ................................... 334
Utility vehicle precautions ...... 321
Vanity lights ............................. 453Vanity lights .......................... 453
Wattage ................................ 614
Vanity mirrors .......................... 453
Vehicle data recordings ............ 10
Vehicle identification number ................................... 607
Vehicle Stability Control (VSC) ...................................... 308
Voice command system
*....... 420
VSC (Vehicle Stability Control) .................................. 308
Warning buzzers ...................... 547 Brake system ....... ................. 547
Downshifting ......................... 208
Key reminder ................ 137, 571
Open back door .................... 558
Open door ............................. 558
Open moon roof .................... 165
PCS ...................................... 240
Seat belt reminder ................ 549
Warning lights.......................... 547 ABS....................................... 548
Brake system ....... ................. 547
Electric power steering ......... 548
Low fuel level ........................ 549
Malfunction indicator lamp .... 547
PCS ...................................... 548
Seat belt reminder light ......... 549
Slip indicator ......................... 549
SRS ...................................... 547
Tire pressure......................... 549 Warning messages.................. 556
Washer ..................................... 223
Checking............................... 495
Preparing and checking before winter ...................... 317
Switch ................................... 223
Washing and waxing ............... 470
Weights Cargo capacity...................... 606
Load limits ............................ 182
Weights................................. 606
Wheels ...................................... 513 Replacing wheels ................. 513
Size....................................... 613
Window glasses ...................... 161
Window lock switch ................ 161
Windows................................... 161 Power windows..................... 161
Rear window defogger.......... 429
Windshield wiper de-icer ........ 429
Windshield wipers ................... 223
Intermittent windshield wipers ................................. 223
Rain-sensing windshield wipers ................................. 224
Winter driving tips ................... 317
Wireless remote control key .......................................... 108 Locking/Unlocking ................ 108
Replacing the battery............ 518
WMA disc ................................. 351
XM
® Satellite Radio*
U
V
W
X
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.