TABLE OF CONTENTS6
RAV4-HV_OM_OM42B03U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 483
Hood.................................. 485
Positioning a floor jack ...... 487
Engine compartment ......... 488
12-volt battery ................... 496
Tires .................................. 501
Tire inflation pressure........ 510
Wheels .............................. 513
Air conditioning filter .......... 516
Electronic key battery ........ 518
Checking and replacing fuses ............................... 520
Light bulbs ......................... 523 8-1. Essential information
Emergency flashers ........... 538
If your vehicle has to be stopped in an
emergency....................... 539
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 540
If you think something is wrong ......... 546
If a warning light turns on or a warning buzzer
sounds ............................. 547
If a warning message is displayed ......................... 556
If you have a flat tire .......... 576
If the hybrid system will not start ..................... 588
If the electronic key does not operate properly ........ 590
If the 12-volt battery is discharged ................... 592
If your vehicle overheats.... 597
If the vehicle becomes stuck ................................ 602
8When trouble arises
17Pictorial index
RAV4-HV_OM_OM42B03U_(U)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 223
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 317
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . . . . . P. 429
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . P. 472
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 230
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 230
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 608
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 501
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 317
Checking/rotation/tire pressure warning system
*. . . . . . . . P. 501
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 485
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 485
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 609
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 597
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 213
Parking lights/daytime running lights
* . . . . . . . . . . . . . . . . P. 213
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 222
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 211
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 308
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 213
4
5
6
7
Light bulbs of the exter ior lights for driving
(Replacing method: P. 523, Watts: P. 614)
*: If equipped
8
9
10
11
12
13
14
15
16
20Pictorial index
RAV4-HV_OM_OM42B03U_(U)
■Switches
Outside rear view mirror switches . . . . . . . . . . . . . . . . . . . . P. 158
Instrument panel light control dial . . . . . . . . . . . . . . . . . . . . . P. 94
LDA (Lane Departure Alert with steering control)
switch
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Heated steering wheel switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 435
Power back door switch
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Driving position memory switches
*1. . . . . . . . . . . . . . . . . . P. 149
Power window switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 161
Door lock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 115
Window lock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 161
Tire pressure warning reset switch
*1 . . . . . . . . . . . . . . . . . P. 503
1
2
3
4
5
6
7
8
9
10
RAV4-HV_OM_OM42B03U_(U)
892. Instrument cluster
2
Instrument cluster
Warning lights inform the driver of malfunctions in the indicated vehi-
cle’s systems.
Warning lights
*1
(U.S.A.)
Brake system warning
light ( →P. 547)*1, 2
(if equipped)
PCS warning light
(→P. 548)
*1
(red)
(Canada)
Brake system warning
light ( →P. 547)
*1
Slip indicator ( →P. 549)
*1
(yellow)
Brake system warning
light (→P. 547)Low fuel level warning
light (→P. 549)
*1
(U.S.A.)
Malfunction indicator
lamp ( →P. 547)Seat belt reminder light
(→P. 549)
*1
(Canada)
Malfunction indicator
lamp ( →P. 547)*1Master warning light
(→P. 549)
*1SRS warning light
(→P. 547)*1
(if equipped)
Tire pressure warning
light ( →P. 549)
*1
(U.S.A.)
ABS warning light
(→P. 548)
(amber)
(if equipped)
LDA warning light
( →P. 550)
*1
(Canada)
ABS warning light
(→P. 548)*3Rear passengers’ seat
belt reminder lights
(→P. 549)
*1Electric power steering
system warning light
(→P. 548)
RAV4-HV_OM_OM42B03U_(U)
2534-5. Using the driving support systems
4
Driving
• If a wiper blade is blocking the camera sensor
• The vehicle is wobbling.
• The vehicle is being driven at extremely high speeds.
• When driving on a hill
• If the radar sensor or camera sensor is misaligned
● In some situations such as the following, sufficient braking force may not be
obtained, preventing the system from performing properly:
• If the braking functions cannot operate to their full extent, such as when
the brake parts are extremely cold, extremely hot, or wet
• If the vehicle is not properly maintained (brakes or tires are excessively worn, improper tire inflation pressure, etc.)
• When the vehicle is being driven on a gravel road or other slippery sur- face
● Some pedestrians such as the following may not be detected by the radar
sensor and camera sensor, preventing the system from operating prop-
erly
*2:
• Pedestrians shorter than approximately 3.2 ft. (1 m) or taller than approx- imately 6.5 ft. (2 m)
• Pedestrians wearing oversized clothing (a rain coat, long skirt, etc.), mak- ing their silhouette obscure
• Pedestrians who are carrying large baggage, holding an umbrella, etc.,
hiding part of their body
• Pedestrians who are bending forward or squatting
• Pedestrians who are pushing a stroller, wheelchair, bicycle or other vehi-
cle
• Groups of pedestrians which are close together
• Pedestrians who are wearing white and look extremely bright
• Pedestrians in the dark, such as at night or while in a tunnel
• Pedestrians whose clothing appears to be nearly the same color or
brightness as their surroundings
• Pedestrians near walls, fences, guardrails, or large objects
• Pedestrians who are on a metal object (manhole cover, steel plate, etc.)
on the road
• Pedestrians who are walking fast
• Pedestrians who are changing speed abruptly
• Pedestrians running out from behind a vehicle or a large object
• Pedestrians who are extremely close to the side of the vehicle (outside rear view mirror, etc.)
*2: For countries/areas specified as Region B ( →P. 240), the pedestrian
detection function may not be available.
262
RAV4-HV_OM_OM42B03U_(U)
4-5. Using the driving support systems
■Conditions in which functions may not operate properly
In the following situations, the camera sensor may not detect white (yellow)
lines and various functions may not operate normally.
●There are shadows on the road that run parallel with, or cover, the white
(yellow) lines.
● The vehicle is driven in an area without white (yellow) lines, such as in front
of a tollgate or checkpoint, or at an intersection, etc.
● The white (yellow) lines are cracked, “Botts’ dots”, “Raised pavement
marker” or stones are present.
● The white (yellow) lines cannot be seen or are difficult to see due to sand,
etc.
● The vehicle is driven on a road surface that is wet due to rain, puddles, etc.
● The traffic lines are yellow (which may be more difficult to recognize than
lines that are white).
● The white (yellow) lines cross over a curb, etc.
● The vehicle is driven on a bright surface, such as concrete.
● The vehicle is driven on a surface that is bright due to reflected light, etc.
● The vehicle is driven in an area where the brightness changes suddenly,
such as at the entrances and exits of tunnels, etc.
● Light from the headlights of an oncoming vehicle, the sun, etc., enters the
camera.
● The vehicle is driven where the road diverges, merges, etc.
● The vehicle is driven on a slope.
● The vehicle is driven on a road which tilts left or right, or a winding road.
● The vehicle is driven on an unpaved or rough road.
● The vehicle is driven around a sharp curve.
● The traffic lane is excessively narrow or wide.
● The vehicle is extremely tilted due to carrying heavy luggage or having
improper tire pressure.
● The distance to the preceding vehicle is extremely short.
● The vehicle is moving up and down a large amount due to road conditions
during driving (poor roads or road seams).
● The headlight lenses are dirty and emit a faint amount of light at night, or the
beam axis has deviated.
● The vehicle is struck by a crosswind.
● The vehicle has just changed lanes or crossed an intersection.
● Snow tires, etc., are equipped.
RAV4-HV_OM_OM42B03U_(U)
2954-5. Using the driving support systems
4
Driving
■If you notice any symptoms
If you notice any of the following symptoms, refer to the likely cause
and the solution, and re-check.
If the symptom is not resolved by the solution, have the vehicle
inspected by your Toyota dealer.
Things you should know
Likely causeSolution
The image is difficult to see
• The vehicle is in a dark area
• The temperature around the lens
is either high or low
• The outside temperature is low
• There are water droplets on the camera
• It is raining or humid
• Foreign matter (mud etc.) is adhering to the camera
• There are scratches on the cam- era
• Sunlight or headlights are shining
directly into the camera
• The vehicle is under fluorescent
lights, sodium lights, mercury
lights, etc.
If this happens due to these causes,
it does not indicate a malfunction.
Back up while visually checking the
vehicle’s surroundings. (Use the
monitor again once conditions have
been improved.)
The image on the rear view monitor
system can be adjusted: refer to
P. 342.
The image is blurry
Dirt or foreign matter (such as water
droplets, snow, mud, etc.) is adher-
ing to the camera.Flush the camera with a large quan-
tity of water and wipe the camera
lens clean with a soft and wet cloth.
The image is out of alignment
The camera or surrounding area has
received a strong impact.Have the vehicle inspected by your
Toyota dealer.
The fixed guide lines are very far out of alignment
The camera position is out of align-
ment.Have the vehicle inspected by your
Toyota dealer.
• The vehicle is tilted (there is a
heavy load on the vehicle, tire
pressure is low due to a tire punc-
ture, etc.)
• The vehicle is used on an incline.If this happens due to these causes,
it does not indicate a malfunction.
Back up while visually checking the
vehicle’s surroundings.
RAV4-HV_OM_OM42B03U_(U)
3134-5. Using the driving support systems
4
Driving
WARNING
■Replacing tires
Make sure that all tires are of the specified size, brand, tread pattern and
total load capacity. In addition, make sure that the tires are inflated to the
recommended tire inflation pressure level.
The ABS, TRAC, VSC and Trailer Sway Control systems will not function
correctly if different tires are installed on the vehicle.
Contact your Toyota dealer for further information when replacing tires or
wheels.
■ Handling of tires and the suspension
Using tires with any kind of problem or modifying the suspension will affect
the driving assist systems, and may cause a system to malfunction.
■ Trailer Sway Control precaution
The Trailer Sway Control system is not able to reduce trailer sway in all situ-
ations. Depending on many factors such as the conditions of the vehicle,
trailer, road surface, and driving environment, the Trailer Sway Control sys-
tem may not be effective. Refer to your trailer owner’s manual for informa-
tion on how to tow your trailer properly.
■ If trailer sway occurs
Observe the following precautions.
Failing to do so may cause death or serious injury.
● Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
● Begin releasing the accelerator pedal immediately but very gradually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (→P. 194)