108
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3-1. Key information
Keys
The following keys are provided with the vehicle.Electronic keys
• Operating the smart key system(→P. 136)
• Operating the wireless remote control function
Mechanical keys
Key number plate
Locks all the doors ( →P. 1 1 3 )
Unlocks all the doors ( →P. 1 1 3 )
Opens and closes the power
back door
* ( → P. 1 1 9 )
Sounds the alarm ( →P. 109)
*: if equipped
To take out the mechanical key,
push the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the
key only has grooves on one side.
If the key cannot be inserted in a
lock cylinder, turn it over and re-
attempt to insert it.
After using the mechanical key, store it in the electronic key. Carry the
mechanical key together with the electronic key. If the electronic key bat-
tery is depleted or the entry function does not operate properly, you will
need the mechanical key. ( →P. 590)
The keys
1
2
3
Wireless remote control
1
2
3
4
Using the mechanical key
RAV4-HV_OM_OM42B03U_(U)
1093-1. Key information
3
Operation of each component
■Panic mode
■ If you lose your mechanical keys
New genuine mechanical keys can be made by your Toyota dealer using the
other mechanical key and the key number stamped on your key number
plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation
→P. 138
■ Replacing the battery
→P. 518
■ Confirmation of the registered key number
The number of keys already registered to the vehicle can be confirmed. Ask
your Toyota dealer for details.
■ If a wrong key is used
The key cylinder rotates freely to isolate inside mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: →P. 636)
When is pressed for longer than
about one second, an alarm will sound
intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.
To stop the alarm, press any button on the
electronic key.
RAV4-HV_OM_OM42B03U_(U)
1373-2. Opening, closing and locking the doors
3
Operation of each component
■Alarms and warning indicators
A combination of exterior and interior alarms as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures in response to any warning message on the multi-information display.
(→P. 556)
The following table describes circumstances and correction procedures when
only alarms are sounded.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
●In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
power switch was in
ACCESSORY mode).
Turn the power switch
off and close the
driver’s door.
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3-2. Opening, closing and locking the doors
●If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately after entering
the effective range may prevent the doors from being unlocked. In this case,
return the door handle to the original position and check that the doors
unlock before pulling the door handle again.
● Gripping the door handle when wearing a glove may not unlock the door.
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. Ask your Toyota
dealer for details.
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not
operate.)
■ If the smart key system do es not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( →P. 590)
● Starting the hybrid system: →P. 591
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1413-2. Opening, closing and locking the doors
3
Operation of each component
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the hybrid
system stops. ( →P. 574)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( →P. 518)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: →P. 636)
■ If the smart key system has been deactivated in a customized setting
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P. 113, 590)
● Starting the hybrid system and changing power switch modes: →P. 591
● Stopping the hybrid system: →P. 199
■ Certification for the smart key system
For vehicles sold in the U.S.A.
470
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7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
■ When using a car wash
●If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. Place the key in a posi-
tion 6 ft. (2 m) or more separate from the vehicle while the vehicle is being
washed. (Take care to ensure that the key is not stolen.)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a buzzer will sound outside the vehicle. To turn off the
alarm, lock all the doors.
Perform the following to protect the vehicle and maintain it in
prime condition:
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9-2. Customization
■Smart key system (→P. 108) and wireless remote control
( → P. 113, 119, 136)
*: The default setting varies according to on some models.
■
Smart key system (→ P. 113, 119, 136)
*: Settings that can be changed by electronic key ( →P. 117)
FunctionDefault
settingCustomized setting
Operation signal (buzzer)*Level 5OffO—OLevel 1 to 7
Operation signal (emergency
flashers)OnOffO—O
Time elapsed before the auto-
matic door lock function is
activated if a door is not
opened after being unlocked
60 seconds
30 seconds
——O
120 seconds
Open door reminder buzzer
(When locking the vehicle)OnOff——O
Unlocking operation
Driver’s door unlocked in
one step, all doors
unlocked in
two steps
All doors
unlocked in
one step
O—O
Alarm (panic mode)OnOff——O
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FunctionDefault settingCustomized setting
Smart key systemOnOffO—O
Select doors to unlock*Driver’s doorAll the doorsO—O
Number of consecutive door
lock operations2 timesAs many as desired——O
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