2017 TOYOTA RAV4 HYBRID emergency towing

18Pictorial index
RAV4-HV_OM_OM42B03U_(U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 198
Starting the hybrid system/changing the modes . . . . . . . P. 198, 199
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 539
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 588
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 571
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 205
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 540
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 209
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 93
Reading the meters/adjusting the instrument panel light . . . . . . P. 93
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 547
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 101
When the warning messages are displayed . . . . . . . . . . . . . . P. 556
Parking brake lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 212
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 212
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 318
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 5611
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4-5. Using the driving support systems
WARNING
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could cause an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclists, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between sharp up
and down gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the radar sensor or
camera sensor
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● When your vehicle is towing a trailer or during emergency towing
● When an approach warning buzzer is heard often

RAV4-HV_OM_OM42B03U_(U)
2794-5. Using the driving support systems
4
Driving
WARNING
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON-OFF” button when not in use.
■ Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accident resulting
in death or serious injury.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep hills
Vehicle speed may exceed the set speed when driving down a steep hill.
● When your vehicle is towing a trailer or during emergency towing

540
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8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is displayed on the multi-infor-
mation display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→ P. 541, 544)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5418-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck

5428-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most short distance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Take out the towing eyelet.
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing
Emergency towing procedure
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5438-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables and chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 209
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the tool bag. ( →P. 577)
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5448-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.