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7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
■ When using a car wash
●If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. Place the key in a posi-
tion 6 ft. (2 m) or more separate from the vehicle while the vehicle is being
washed. (Take care to ensure that the key is not stolen.)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a buzzer will sound outside the vehicle. To turn off the
alarm, lock all the doors.
Perform the following to protect the vehicle and maintain it in
prime condition:
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RAV4-HV_OM_OM42B03U_(U)
4817-2. Maintenance
7
Maintenance and care
Vehicle exterior
ItemsCheck points
Doors• Do the doors operate smoothly?
Engine hood• Does the engine hood lock system work prop-erly?
Fluid leaks• There should not be any signs of fluid leakageafter the vehicle has been parked.
Tires
• Is the tire inflation pressure correct?
• The tires should not be damaged or exces-
sively worn.
• Have the tires been rotated according to the maintenance schedule?
• The wheel nuts should not be loose.
Windshield wipers/rear
window wiper
• The wiper blades should not show any signs
of cracking, splitting, wear, contamination or
deformation.
• The wiper blades should clear the windshield/ rear window without streaking or skipping.
WARNING
■ If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
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7-3. Do-it-yourself maintenance
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, observe the following precautions before
recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnect ing the 12-volt battery
The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power switch before disconnecting the 12-volt battery. Take extra care
when connecting the 12-volt battery if the power switch mode prior to dis-
charge is unknown.
If the hybrid system will not start even after multiple attempts, contact your
Toyota dealer.
1
2
3
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7-3. Do-it-yourself maintenance
■Stop/tail lights, rear side marker lights (bulb type) and rear turn
signal lights
Open the back door and
remove the bolts, and
remove the lamp assembly
by pulling it directly backward
from the rear of the vehicle.
Turn the bulb base counterclockwise.
Remove the light bulb.
When installing, reve rse the steps listed.
1
2
Stop/tail lights and rear side
marker lightsRear turn signal lights
3
Stop/tail lights and rear side
marker lightsRear turn signal lights
4
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RAV4-HV_OM_OM42B03U_(U)
5317-3. Do-it-yourself maintenance
7
Maintenance and care
■Tail lights (bulb type)Open the back door and
remove the cover.
To prevent damage, cover the
tip of the screwdriver with rag.
Turn the bulb base counter-
clockwise.
Remove the light bulb.
When installing, revers e the steps listed.
1
2
3
4
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RAV4-HV_OM_OM42B03U_(U)
5337-3. Do-it-yourself maintenance
7
Maintenance and care
■License plate lightsOpen the back door and
remove the cover.
To prevent damage, cover the
tip of the screwdriver with rag.
Turn the bulb base counterclockwise.
Remove the light bulb.
When installing, reve rse the steps listed.
1
2
Left sideRight side
3
4
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5718-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Once ⎯ The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
→
Start the hybrid system
with the electronic key
present.
Once3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
→Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
→Turn the power switch off
or bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the power switch off
when the shift lever was in P.
→Turn the power switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
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5728-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
9
times⎯
An attempt was made to drive
when the regular key was not
inside the vehicle.
→Confirm that the elec-
tronic key is inside the
vehicle.
Con-
tinu-
ous
⎯
The driver’s door was opened
when the shift lever was not in
P and the power switch was not
turned off.
→Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned
off.
→Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to lock
the doors using the Smart key
system while the electronic key
was still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)