Page 568 of 676

5688-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
(If equipped)
Indicates that all maintenance according to the
driven distance on the maintenance schedule
*2
should be performed soon.Comes on approximately 4500 miles (7200 km)
after the message has been reset.
→ If necessary, perform maintenance.
(If equipped)
Indicates that all maintenance is required to cor-
respond to the driven distance on the mainte-
nance schedule
*2.
Comes on approximately 5000 miles (8000 km)
after the message has been reset. (The mes-
sage will not display properly unless the mes-
sage has been reset.)
→ Perform the necessary maintenance.
Please reset the message after the mainte-
nance is performed. ( →P. 477)
(If equipped)
Indicates that, since the VSC (Vehicle Stability
Control) system was turned off, the pre-collision
brake system operation is stopped
→Turn the VSC on. ( →P. 310)
(If equipped)
Indicates that the pre-collision system is tempo-
rarily unavailable
→Please wait until the system returns.
If the warning message does not disappear,
the system may be malfunctioning. Have
the vehicle inspected by your Toyota dealer
immediately.
(If equipped)
Indicates that part of the PCS (Pre-Collision Sys-
tem) sensor is dirty, covered with ice, etc.
A buzzer also sounds.
→ Remove any dirt, ice, etc.
Warning messageDetails/Actions
(Flashes)
(Flashes)
Page 569 of 676
5698-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
Air conditioning, heater and other operations are
temporarily limited due to high power consump-
tion
→Turn off unnecessary electronic equipment
to reduce power consumption.
Please wait until the power supply returns
to normal.
If this item is frequently displayed, have the
vehicle inspected at your Toyota dealer
immediately.
Indicates that the EV drive mode is not avail-
able
*3
The reason the EV drive mode is not available
(the vehicle is idling, battery charge is low,
speed is higher than the EV drive mode operat-
ing speed range, accelerator pedal is
depressed too much) may be displayed.
A buzzer also sounds.
→ Use the EV drive mode when it becomes
available.
Warning messageDetails/Actions
Page 570 of 676
5708-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
*1: Displays for about 6 seconds
*2: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s ManualSupplement” for the maintenance interval applicable to your vehicle.
*3: For the EV drive mode operating conditions ( →P. 203).
Indicates that the EV drive mode has been auto-
matically canceled
*3
The reason the EV drive mode is not available
(the battery charge is low, speed is higher than
the EV drive mode operating speed range,
accelerator pedal is depressed too much) may
be displayed.
A buzzer also sounds.
→ Drive the vehicle for a while.
Warning messageDetails/Actions
(Flashes)
Page 571 of 676

5718-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
InteriorbuzzerExterior buzzerWarning messageDetails/Actions
Once ⎯ The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
→
Start the hybrid system
with the electronic key
present.
Once3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
→Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
→Turn the power switch off
or bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the power switch off
when the shift lever was in P.
→Turn the power switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 572 of 676
5728-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
9
times⎯
An attempt was made to drive
when the regular key was not
inside the vehicle.
→Confirm that the elec-
tronic key is inside the
vehicle.
Con-
tinu-
ous
⎯
The driver’s door was opened
when the shift lever was not in
P and the power switch was not
turned off.
→Shift the shift lever to P.
Con-
tinu-
ousContin-
uous
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
power switch was not turned
off.
→Shift the shift lever to P.
→ Bring the electronic key
back into the vehicle.
Once
Contin-
uous
(5 sec-
onds)
An attempt was made to lock
the doors using the Smart key
system while the electronic key
was still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
Page 591 of 676

5918-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 518)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.( →P. 199)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 636)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 137)
Starting the hybrid system
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Page 597 of 676

597
RAV4-HV_OM_OM42B03U_(U)
8-2. Steps to take in an emergency
8
When trouble arises
If your vehicle overheats
●The needle of the engine coolant temperature gauge ( →P. 9 3 )
enters the red zone, or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)
● “Engine Coolant Temp high” or “Hybrid System Overheated” is
shown on the multi-information display. ( →P. 562, 566)
● Steam comes out from under the hood.
■If the needle of the engine coolant temperature gauge enters
the red zone or “Engine Coolant Temp high” is shown on the
multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has cooled down sufficiently, inspect the
hoses and radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The following may indicate that your vehicle is overheating.
Correction procedures
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Page 599 of 676
5998-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
8
When trouble arises
■If “Hybrid System Overheated” is shown on the multi-informa-
tion displayStop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
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