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RAV4-HV_OM_OM42B03U_(U)
4957-3. Do-it-yourself maintenance
7
Maintenance and care
If any washer does not work or the
warning message appears on the
multi-information display, the
washer tank may be empty. Add
washer fluid.
Washer fluid
WARNING
■When adding washer fluid
Do not add washer fluid when the hybrid system is hot or operating as
washer fluid contains alcohol and may catch fire if spilled on the engine etc.
NOTICE
■Do not use any fluid other than washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the vehicle’s painted surfaces.
■ Diluting washer fluid
Dilute washer fluid with water as necessary.
Refer to the freezing temperatures listed on the label of the washer fluid bot-
tle.
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506
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7-3. Do-it-yourself maintenance
■Situations in which the tire pressure warning system may not oper-
ate properly (if equipped)
●In the following cases, the tire pressure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• Lock nuts are equipped.
• An auxiliary-supported run- flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If the spare tire is in a location subject to poor radio wave signal reception.
*
• If a large metallic object which ca n interfere with signal reception is
put in the luggage compartment.
*
*
: Vehicles with full-si ze spare tire only
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large
display, airport or other facility that generates strong radio waves or
electrical noise
• When carrying a portable radio, cellular phone, cordless phone or other wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go
off could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.
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8When trouble arises
8-1. Essential informationEmergency flashers .......... 538
If your vehicle has to be stopped in an
emergency ...................... 539
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 540
If you think something is wrong ......... 546
If a warning light turns on or a warning buzzer
sounds ............................ 547
If a warning message is displayed......................... 556
If you have a flat tire.......... 576
If the hybrid system will not start ..................... 588
If the electronic key does not operate properly........ 590
If the 12-volt battery is discharged ................... 592
If your vehicle overheats ... 597
If the vehicle becomes stuck ............................... 602
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RAV4-HV_OM_OM42B03U_(U)
8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is displayed on the multi-infor-
mation display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→ P. 541, 544)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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5508-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
*1: Parking brake engaged warning buzzer:A buzzer will sound if the vehicle is driven at a speed of approximately \
3
mph (5 km/h) or more.
*2: Driver’s seat belt warning buzzer:The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90
more seconds.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds
once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for 6
seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 90 more seconds.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. The buzzer sounds
intermittently for 6 seconds after the vehicle reaches a speed of 12 mph
(20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 24 more seconds.
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat belt buckle switch, driver’s seat belt
pretensioner, front passenger’s seat belt pretensioner and force limiter, air-
bags, interconnecting wiring and power sources. ( →P. 40)
(Amber)
LDA warning light (if equipped)
The warning light comes on and a warning message is
displayed to indicate that the LDA (Lane Departure Alert
with steering control) system is not available temporarily
or has detected a malfunction.
→ P. 557
Warning lightWarning light/Details/Actions
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8-2. Steps to take in an emergency
If a warning message is displayed
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the multi-
information display.
Multi-information display
If any of the warning messages are shown again after the following
actions have been performed, contact your Toyota dealer.
If a warning message is shown on the multi-information display,
stay calm and perform the following actions:
1
2
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5608-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to NA buzzer also sounds.
→ Restart the hybrid system when starting
the vehicle.
Indicates a malfunction in the hybrid system
Depending on the malfunction, troubleshooting
methods may also be displayed.
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
→ When stopping the vehicle for a long
period of time, shift the shift lever to P. The
battery cannot be charged with the shift
lever in N.
Warning messageDetails/Actions
(Flashes)
(Flashes)
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5668-2. Steps to take in an emergency
RAV4-HV_OM_OM42B03U_(U)
(If equipped)
Indicates that the LDA (Lane Departure Alert with
steering control) system cannot be used as the
vehicle speed is approximately 32 mph (50 km/h)
or less
→Drive the vehicle at approximately 32 mph
(50 km/h) or more.
(If equipped)
Indicates that LDA (Lane Departure Alert with
steering control) cannot be used due to the vehi-
cle speed being too high
→Slow down.
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
→ Turn the lights off.
(If equipped)
Indicates that the moon roof is not fully closed
(with the power switch off, and the driver’s door
open)
A buzzer also sounds.
→ Close the moon roof.
Indicates that the hybrid system has overheated
This message may be displayed when driving
under severe operating conditions. (For exam-
ple, when driving up a long steep hill.)
A buzzer also sounds.
→ Stop and check. ( →P. 597)
Warning messageDetails/Actions
(Flashes)
(Flashes)