Page 673 of 744

6738-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
WARNING
■When fixing the flat tire
● Stop your vehicle in a safe and flat area.
● Do not touch the wheels or the area around the brakes immediately after
the vehicle has been driven.
After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or
other body parts may result in burns.
● Connect the valve and hose securely with the tire installed on the vehicle.
If the hose is not properly connected to the valve, air leakage may occur
as sealant may be sprayed out.
● If the hose comes off the valve while inflating the tire, there is a risk that
the hose will move abruptly due to air pressure.
● After inflation of the tire has completed, the sealant may splatter when the
hose is disconnected or some air is let out of the tire.
● Follow the operation procedure to repair the tire. If the procedures not fol-
lowed, the sealant may spray out.
● Keep back from the tire while it is being repaired, as there is a chance of it
bursting while the repair operation is being performed. If you notice any
cracks or deformation of the tire, turn off the compressor switch and stop
the repair operation immediately.
● The repair kit may overheat if operated for a long period of time. Do not
operate the repair kit continuously for more than 40 minutes.
● Parts of the repair kit become hot during operation. Be careful handling the
repair kit during and after operation. Do not touch the metal part connect-
ing the bottle and the compressor. It will be extremely hot.
● Do not attach the vehicle speed warning sticker to an area other than the
one indicated. If the sticker is attached to an area where an SRS airbag is
located, such as the pad of the steering wheel, it may prevent the SRS air-
bag from operating properly.
Page 674 of 744

6748-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
WARNING
■Driving to spread the liquid sealant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death or
serious injury.
● Drive the vehicle carefully at a low speed. Be especially careful when turn-
ing and cornering.
● If the vehicle does not drive straight or you feel a pull through the steering
wheel, stop the vehicle and check the following.
• Tire condition. The tire may have separated from the wheel.
• Tire inflation pressure. If the tire inflation pressure is 130 kPa (1.3 kgf/cm2
or bar, 19 psi) or less, the tire may be severely damaged.
NOTICE
■ When performing an emergency repair
● A tire should only be repaired with the emergency tire puncture repair kit if
the damage is caused by a sharp object such as nail or screw passing
through the tire tread.
Do not remove the sharp object from the tire. Removing the object may
widen the opening and disenable emergenc y repair with the repair kit.
● The repair kit is not waterproof. Make sure that the repair kit is not
exposed to water, such as when it is being used in the rain.
● Do not put the repair kit directly onto dusty ground such as sand at the
side of the road. If the repair kit vacuums up dust etc., a malfunction may
occur.
■ Precautions for the emergency tire puncture repair kit
● The repair kit power source should be 12 V DC suitable for vehicle use. Do
not connect the repair kit to any other source.
● If fuel splatters on the repair kit, the repair kit may deteriorate. Take care
not to allow fuel to contact it.
● Place the repair kit in a storage to prevent it from being exposed to dirt or
water.
● Store the repair kit in the luggage compartment out of reach of children.
● Do not disassemble or modify the repair kit. Do not subject parts such as
the air pressure indicator to impacts. This may cause a malfunction.
Page 675 of 744
6758-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
NOTICE
■To avoid damage to the tire pressure warning valves and transmitters
When a tire is repaired with liquid sealants, the tire pressure warning valve
and transmitter may not operate properly. If a liquid sealant is used, contact
any authorized Toyota dealer or r epairer, or another duly qualified and
equipped professional or other qualified service shop as soon as possible.
After use of liquid sealant, make sure to replace the tire pressure warning
valve and transmitter when repairing or replacing the tire. ( P. 581)
Page 676 of 744

6768-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If the hybrid system will not start
One of the following may be the cause of the problem:
● The charging cable may be attached to the vehicle. (P. 152)
● The electronic key may not be functioning properly.* (P. 678)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 103)
● There may be a malfunction in the immobilizer system.* (P. 7 5 )
● There may be a malfunction in the shift control system.*
( P. 330, 656)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 677)
● There is a possibility that the temperature of the hybrid battery
(traction battery) is extremely low (approximately below -30 C
[-22 F]). (P. 103, 329)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 682)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 573)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 327)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 677 of 744

6778-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 682)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 573)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
Page 678 of 744
6788-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If the electronic key does not operate
properly
Use the mechanical key ( P. 265) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
dealer or repairer, or another duly
qualified and equipped profes-
sional. ( P. 708)
If communication between the electronic key and vehicle is inter-
rupted ( P. 282) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
3
4
Page 679 of 744
6798-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
Depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal
and check that is shown
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Starting the hybrid system
1
2
IO82PH053
3
4
Page 680 of 744
6808-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■Locking the charging port lid
Close the charging port lid. ( P. 114)
Lock the doors using the mechanical key. ( P. 678)
The charging port lid can be locked if the step and is performed in
reverse.
■Unlocking the charging port lid
Unlock the doors using the mechanical key. ( P. 678)
Open the charging port lid. ( P. 1 1 4 )
Unlock the doors using the mechanical key. ( P. 678)
Push the charging connector lock switch. ( P. 156)
The charging connector will be unlocked.
Locking and unlocking the charging port lid
Unlocking the charging connector
1
2
12
1
2
1
2